Search Hotels Near Chaparral Park, Memphis

"The staff were very welcoming. My 2 room suite was spacious."

"I recently stayed at an IHG Avid hotel and unfortunately had a very disappointing experience overall. During our five-day stay, our room was never serviced. Upon arrival, there was a soap scum ring left on the shower ledge, and due to the lack of housekeeping, we ended up purchasing our own cleaning supplies to maintain basic cleanliness. Essential items such as hand soap, bath soap, tissues, and toilet paper were not replenished after the initial supply was used. Bed linens were never refreshed, and the bed was not made or tidied at any point during our stay. We had to repeatedly go to the front desk to request towels and toilet paper. Even after being told that someone would return to remove the trash, it was never collected. Additionally, a used, dirty plunger was left in the hallway for two days, which raised concerns regarding cleanliness and sanitation standards. While the soap dispensers were eventually refilled, this only occurred after we happened to catch housekeeping staff in the hallway. Overall, the level of service fell far below expectations and was extremely disappointing."

"Room smelled like marijuana and inside door lock was broken. ps the deposit will take over a week to be returned. "

"The hotel is nice the room was nice we had a bit of an issue with tv but the staff was very nice and didn’t take long to get another tv. Clean room no roaches or bed bugs so I’m happy. I would recommend this to family and friends"

"Very clean with explanation of their cleaning methods, pretty amenities, modern look, decent pillows and bed. Pet-friendly. Suggest adding more towel/clothes hooks nearer the shower & 2 soaps in the room instead of one. "

"The room was very clean & the location was very quiet! It was just what I needed."

"My trip was ended early due to complications with my room (shower leaking into the front door) and staff having poor customer service. Manger yelling at me, blaming me for them not communicating and failing to give me the room I paid for. Horrible experience. No meat at breakfast with a full hour left. Room smelled. Room description incorrect"

"The room was clean. The staff was friendly!"

"The manager was outstanding! Allowed me to check in early and made some adjustments for me that really helped my situation. The staff at this hotel truly care about their customers and go above and beyond to accommodate each one as needed!"