Hotel dekat Charles Playhouse

"Couldn’t love this place anymore. Joe was amazing to work with and made us feel so cared for. The hospitality there and the small touches make it a property worth seeking out again. Will definitely be back."

"The rooms were clean, and friendly staff"

"Really beautiful hotel and helpful staff."

"The location is great, very close to all the nice shops on Exeter street, just across from the Boston Public Library. The staff were excellent, very helpful and polite. Be aware the hotel is an older property and they have chosen to maintain the same esthetic, so it has that old school hotel vibe. Bed was super comfortable, A/C was very cold, liked the pillow, had bathrobes, ironing board and iron for guest use. Big bathroom with a tub."

"Excellent property that is centrally located in Beacon Hill. Amazing staff and the rooms were very clean. Try taking one of their complimentary bikes out for a ride!"

"This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else...

"Wesley and Doug....Amazing staff!!"

"Great place"

"This property is perfect! My only complaint is that when I booked it stated that we would have free breakfast and upon arrival they stated that we did not have breakfast included in our stay. Pretty disappointed but it did not take away from the beauty and cleanliness at this hotel"

"It’s old school and so are we! We loved the old world charm. We loved the noon check out even though we couldn’t stay that late. We never felt rushed that way. The property is very well maintained! They were even repainting the gold tipped fence finials in the rain the day we were there. The neighborhood is a gilded era dream. What we didn’t like: 1. We were “upgraded” to a larger room with a living area. We loved that! But after we turned in, we discovered that the bedroom backed to...

"We really enjoyed our stay here! The room, breakfast and amenities were great. We loved the historic structure and perfect location for the MIT reunion. I liked being able to tip with a QR code and a makeup mirror was a helpful bonus in our room."

"Great vibe at the Verb!"

"I had a poor experience with a lost item. I left my e-reader in my hotel room after checking out and called every day including the day I checked out. For a couple days, the staff would just tell me to call again the next day to check so I feel like absolutely no effort was being made to look for my item. Very frustrating uncaring attitude. I didn’t get my item back even though I’m sure I left it in the hotel room."

"I had mold in my room"

"The location was fantastic for all things Boston! It was a very walkable location and such a comfortable room and a very friendly staff that was very helpful."

"Great customer service"

"Only there one night but it was clean and quiet even though it was well occupied."

"I was put in the wrong room initially but the front desk guy corrected it for me. The room was not the most comfortable the bed was kind of hard and the towels were stiff. I am not going to lie no I would not stay here again. Also they charged me $65 for one night of valet parking!"

"The room was well-designed, efficient use of space with all amenities. I especially liked the fact that everything could be controlled with the Ipad. The hotel is centrally located within walking distance to shops at Newbury street and with the T right next door. The lobby was well designed with ample areas for lounging, dining or just spending time with other guests. I loved the vibe. I would definitely stay here on my next visit to Boston."