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Ulasan untuk Unique Suites Hotel

2.5 out of 5
Unique Suites Hotel
920 W Lincoln Ave, Charleston, IL

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 279 dari 555 ulasan" "
Penilaian 8 - Bagus. 189 dari 555 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 555 ulasan" "
Penilaian 4 - Buruk. 20 dari 555 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 555 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Jessica

Disukai: Staf & layanan, fasilitas
The staff were all very nice. Check in was easy. The room walls are paper thin. I could hear everything the person in the room next to me was doing… what tv show they were watching to them peeing.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Phil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Brenda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best place in town to stay at. Always clean and the food is always amazing. I hope the new owners keep up the great service and daily housekeeping!!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a great place to stay. I much prefer this place to the other much more expensive places found in Mattoon. Yes, it is older, but everything is clean and in good shape. Staff is super friendly and accommodating. I also appreciate being able to park in front of my door to the room!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Wendy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique Suites is always my first choice when traveling through Charleston. It’s an older hotel but the rooms are clean and comfortable. The restaurant is my very favorite in town. The bar area is awesome, the patio dining is fun with the huge fire pit and a pool right there. Never stay anywhere else.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kevin Van

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time while staying at the Unique Suites in Charleston, Illinois. The staff was friendly and welcoming. The rooms (our family used two) Were clean and comfortable. We would definitely come back the next time we are in the area.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jordyn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay!
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

David

Bepergian bersama teman
No waffles for breakfast. Well maintained common areas . Efficient front desk.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Michael

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoy staying here. Clean and quiet. Staff is great!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mariah

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tommy

Disukai: Kebersihan, kondisi & fasilitas properti
Tried to check on rooms for graduation weekend and they double the room price and you have to book two nights? I will stay 5 miles away at normal prices and one night!
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

guywanna

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Paula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Debra

Disukai: Staf & layanan
It was just okay
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Mary, West Salem

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was pleasantly surprised how nice the property is. The attached restaurant was a good choice for quick evening meal.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Kate

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

John, Dayton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

martin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel met our needs for our visit to the area
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Glenn

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Joan F

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice Place
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Brooke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Charles

Disukai: Staf & layanan
The room amenities were fine but the bed and pillows were rock hard. The pillows were literally flat. I stayed several nights and left with a backache and neck pain. The wall decor was all beat up and chipped. It definitely needs a facelift inside the rooms. It was very clean outside and the desk staff was friendly and helpful. I didn’t eat in the restaurant but it looked nice and the menu was good. Sadly, I wouldn’t stay here again except for maybe one night.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Charita

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
I liked the convenient it was safe and when our family ordered food from one of the restaurants the staff assured us that the restaurant was very good and she did not lie the food was excellent very hot when it was delivered nice hotel for someone visiting family for a few days
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas
It’s an older facility. Even their ‘updated’ rooms are older. But, it’s clean, safe, staff is awesome, bar and restaurant are nice, outdoor sitting area is awesome. I’ve stayed twice. Will stay there again.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Older property, but clean and comfortable.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

rachel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the staff was friendly
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice stay. Good restaurant ...

8/10 Bagus

Colleen

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Definitely will stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Keri Tarrants, General Manager pada tanggal 16 Mar 2024
Thank you for the positive feedback, Jennifer! We hope you choose the Unique Suites Hotel for your future lodging needs!

8/10 Bagus

Sonia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Many great amenities for a comfortable stay
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and accommodating. Not downside is our stay was too short! Thank you! Really comfortable beds!!
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I would stay here again.
Recommend- I would stay again. Front desk agent friendly. Older hotel but clean. Bed not comfy it sank in. Overall good for price.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Keri Tarrants, General Manager pada tanggal 16 Mar 2024
Thank you for taking the time to leave us your feedback! The staff her at the Unique Suites Hotel strive to make every experience for all guests comfortable and pleasant. Thank you for letting us know about the mattress and we will have our maintenance department take care of that immediately! We hope you chose the Unique Suites Hotel for your future lodging needs!

10/10 Sangat Bagus

Brooke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Keri Tarrants, General Manager pada tanggal 16 Mar 2024
Thanks for taking the time to leave us a positive review. We hope to further accommodate your lodging needs!

10/10 Sangat Bagus

Angie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the friendliness but the rooms are small
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Robert, Overland Park

Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
We had a show in one of the banquet rooms for two days and our staff also stay there. I am usually underwhelmed by hotel catering but the Brickhouse restaurant which catered it was fantastic all our customers loved the food. The facilities were clean and perfect for what we were doing. heather our server for both days was one of the best servers we’ve had anywhere in the country she took care of not only us but our customers. overall the really nice trip unique knocked it out of the park
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Keri Tarrants, General Manager pada tanggal 13 Feb 2024
RobertThank you for taking the time to leave us a review and some positive feedback. The staff here at the Unique Suites Hotel and Brickhouse Bar & Grill strive to make sure every guest and customer has a great experience while at our establishment. I shared this review with all the staff, and they were extremely grateful for your kind words. We hope you choose our establishment for any of your future lodging or banquet needs.

10/10 Sangat Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Gabriel

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nasty
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Keri Tarrants, General Manager pada tanggal 23 Jan 2024
Feel free to contact the Unique Suites Hotel at any time to further talk about the reason for the cancellation of your reservation and any future reservations you may make. Thank you!

10/10 Sangat Bagus

Brenda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay!
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Tamera

Disukai: Kebersihan, fasilitas

10/10 Sangat Bagus

Debra

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Leslie

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My hotel room was very clean and it looked like it was recently remodeled
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Emilisa

Disukai: Kebersihan
Menginap 4 malam pada bulan November 2023