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Ulasan untuk Holiday Inn Express Chengdu Airport Zone, an IHG Hotel

2.5 out of 5
Holiday Inn Express Chengdu Airport Zone, an IHG Hotel
No. 39 Beijiao Road, Shuangliu, Chengdu, Sichuan

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 31 dari 53 ulasan" "
Penilaian 8 - Bagus. 16 dari 53 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 53 ulasan" "
Penilaian 4 - Buruk. 1 dari 53 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 53 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Stephen J

Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

Marisabel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The staff was quick to help during check in and check out, but upon arrival, the rooms were very cold. Why? Because the windows and doors were left wide open for every room on each floor. It did not feel safe walking into my room when it was propped open by the luggage rack. How about if someone was in there?
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

SHU FEN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
離機場近挺方便
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

Frank

Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Yong Kyu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋다
깨끗하고 모던함 기대이상 가성비!
Menginap 1 malam pada bulan Oktober 2021

8/10 Bagus

Melissa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Help me call taxi when I missed the shuttle. And I do not need to pay for it.
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Jin Woo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
性價比不俗，酒店很整潔，值得一讚是機場接送的司機（沒記錯應是趙生），很有禮貌。來回市中心有少許遠，但call的的好快有司機接單。
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가성비 좋음
입국장에서 전화하니 바로 배차하여 픽업해주어 편리하였음. 식사도 좋은 편임.
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good service. Excellent clean very good breakfast
Menginap 7 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
飛行機が数時間遅れて到着して、もうほとんど翌日の朝のチェックインになってしまったが、快く空港まで迎えに来てくれたし、チエックアウトの時間も無料で伸ばしてくれた。とても良いホテルだと思います。
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, comfortable room. Very good breakfast buffet. Had to ask someone to call for airport shuttle because I didn’t have international phone access. Would have been easier if there was a what’s app connection so that I could have called with WiFi. Staff very accommodating and helpful for my travel partner who had lost her luggage.
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fresh fruit in room
12 hour layover in Chengdu, 8 hours spent at this hotel. Very comfortable and convenient. Fruit in room on arrival was so welcome!
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

YUE PING

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ただ、一点、到着時の送迎バスの予約はメールではダメでした。電話のみだった。
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Man chung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very Good Experience
Very good price and location for transit in Chengdu .All staff are friendly and helpful . The shuttle bus driver provided friendly and useful information to travel around .
Menginap 4 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
因工作需要多次來往機場，酒店提供24小時免費機場接送服務。司機小趙服務貼心，準時接送來往機場。
Menginap 4 malam pada bulan Oktober 2019

2/10 Sangat Buruk

Joanne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
No A/C, No English, Far from Airport
Breakfast was great, staff were kind but NO A/C and they tried to tell me this was normal with no apologies! No one speaks english. Its really far from the airport (20+ minutes drive!) and it was super hard to find the shuttle. If you dont speak Chinese forget it. I got in really late at night and it was 27 degrees celcius and the only blanket was super thick so the only reason I got the hotel was to sleep and that didnt happen. They would give me any consolation and were very rude about it.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari IHG Social Listening Team pada tanggal 16 Okt 2019
Dear guest, Thank you for taking the time to share your candid review. We are terrible sorry to hear your stay was not a favorable experience.Our hotel is close to the airport and offers pick-up and drop-off service.In addition to the peak hours of commuting, the rest of the time is about 12~15 minutes from the airport to the hotel,shopping mall, entertainment and leisure venues are all around the hotel. The weather in Chengdu during your stay is very cool. Considering the temperature demand of most of the guests and the cold weather to avoid the guests falling asleep late at night, the central air conditioning of the hotel is currently unified into a ventilation mode, which brings you Inconvenience, please understand and be tolerant.We sincerely recommend that if you feel the room temperature is not comfortable, you can directly reflect your problem to our hotel's manager on duty so that we can do our best to make improvements.We look forward to exceeding expectations on your next stay. Best wishes, IHG Social Listening Team

10/10 Sangat Bagus

Lyndon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful
Large clean room, excellent breakfast buffet
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Jackie, NYC

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is no hourly shutter bus to airport, need to call the hotel to arrange shuttle bus. The hotel is 15 mins drive away from airport, most Taxi drivers are not willing to take the ride if they have to wait for 2 hours in airport, they would prefer longer ride to the center of the city. Other than that, the hotel is clean and most of all, the breakfast is very good, I especially like local flavors. There was an American businessmen in the breakfast room. He was discussing multimillion business with some Chinese men while eating breakfast, looks like they were having meeting in the hotel breakfast room. Can you believe it, he has the loudest voice in the whole room of more than 30 guests. Aren’t we American say Chinese have loudest voice in public? He discussed with translator on drying cleaning issue at the same time. he requested drying clean guy to pick up his one pair of dressing pants and explained why the pants need dry cleaning because it will make pants look good. Luckily I stayed in this hotel only for one night due to the flight, however he will stay in the hotel for a couple of days, good luck for the rest of the guests for the following couple of days
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Julio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing Service and Friendly staff.
Amazing service, friendly staff.
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Frank, New Jersey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent and enjoyable stay! The director is fluent inEnglish and very helpful ! Room is very clean and quiet ! Convenient to all the shopping and restaurants! Near to airport ! Good shuttle airport pick up and drop off ! Will stay again!
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Jerder

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good service and breakfast
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

JU FANG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
乾淨明亮
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Lucia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Airport 20 minutes away by car
We stayed there the night prior to our flight out the following morning. This is a relatively new hotel with airport shuttle service which takes about 20 minutes (the shuttle driver (Kevin?) is quite humorous). The room is of good size and the hotel provides good breakfast. There is not much in the local area, as expected, but our Chengdu friends found a very good seafood restaurant within walking distance of the hotel.
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Rena, CA, USA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Free airport shuttle car. Room is spacious and clean! The whole facility is new! The breakfast buffet is pretty nice with both Chinese and Western style selections. The price is very good. Will stay there again if needed a stay in future!
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hourly airport shuttle from the hotel to the airport, and you would have to call the hotel from the airport when pick up is needed. No restaurant at this location and no room service either, so don’t arrive hungry in the middle of the night. Front desk staff super friendly and welcoming.
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Leon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Visiting Chengdu to see the Pandas
The hotel was exceptionally clean and comfortable, staff were all very friendly, efficient and helpful, breakfast buffet was great - would definitely plan to stay there again. Hotel driver who picked us up from the airport was excellent; he provided great information and suggestions on how to make our visit in Chengdu much more enjoyable
Menginap 2 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019

8/10 Bagus

Yu hsien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
整體來說是很好，會再次入住
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel stay
Room was spacious and very clean, however A/C was struggling to get the room temperature down below 25C which was too warm. Opening the window helps but on level 7 you might get the odd mosquito into the room. Had to leave hotel early next day to catch the plane, staff was kind enough to pack breakfast for guests who misses in house breakfast. Shuttle bus needs to be reserved as it is first come first served, more like shuttle cars. All in all the hotel is pretty well kept, given the opportunity will stay here again. There is a shopping mall next door.
Menginap 1 malam pada bulan Maret 2019

8/10 Bagus

YUNMANN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Acceptable
Acceptable
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Great staff support and customer service. I just didn’t like that the WiFi was very slow like as if it was 2G speeds. Also, hotel address in English was impossible for cab drivers to read and understand. When we tried calling the hotel with the number provided to us no one was picking up. This delayed the time it took us to get to the Hotel
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
People are really nice there
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to airport and clean, big rooms. Friendly and helpful staff.
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

John, Auckland, NZ

Traveler bisnis
Disukai: Kebersihan, staf & layanan
hotel was what you would expect from an international brand. comfortable and clean. check was painless.
Menginap 1 malam pada bulan November 2018

8/10 Bagus

RUO WEI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Mei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good place to stay near airport. New and clean and has free shuttle service to the airport
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

RR, NY city

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
地段好，出门右手就是地铁2号线，乘一站就是太古里。服务员态度耐心乐于助人。无烟房真的是没有烟味，值得下次再入住。
Menginap 1 malam pada bulan September 2018

8/10 Bagus

PUI KUEN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great airport hotel
This is a new, clean and very comfortable hotel. Staffs are very friendly. They have shuttle to the airport, very convenient. Definitely will stay in this hotel again
Menginap 1 malam pada bulan Juli 2018

10/10 Sangat Bagus

Lily, New York City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
PRO: The hotel is new, excellent consumer service, airport transfer. Very good price. CON: Its about 15 minutes from airport by car.
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
應該有4星級既水平
打去前台, 可以5分鐘內安排好免費的士來接送機, 與機場距離約15分鐘路程。前台很友善, 房間很清潔。附近有大型商場及多間火煱店, 太棒了。