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Lemon Tree Vembanad Lake Resort, Kerala

Properti bintang 4.0
Hotel cocok untuk keluarga dengan spa layanan lengkap dan resepsionis 24 jam

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Galeri foto untuk Lemon Tree Vembanad Lake Resort, Kerala

Bagian depan properti - sore/malam
Bagian depan properti
Suite | 1 kamar tidur, seprai premium, minibar, dan brankas
Lobi
Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan

7,6 dari 10
Bagus

Fasilitas populer

  • Tersedia sarapan
  • Hot Tub
  • Spa
  • Kolam renang
  • Layanan kamar
  • Laundry
Harga saat ini Rp847.429
total Rp1.049.115
termasuk pajak & biaya lainnya
27 Jun - 28 Jun

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 2 dari 2 kamar

Kamar

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Ruang duduk terpisah
Dinding kedap suara
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Kulkas
TV HD
Gorden/tirai kedap cahaya
  • 28 meter persegi
  • Pemandangan danau sebagian
  • Kapasitas 3
  • 1 king ATAU 2 twin

Kamar

Unggulan

Ruang duduk terpisah
Dinding kedap suara
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Kulkas
TV HD
Gorden/tirai kedap cahaya
  • 50 meter persegi
  • Pemandangan danau
  • Kapasitas 3
  • 1 king ATAU 2 twin
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Tentang kawasan sekitar

Peta
Jana Sakthi Road, Kayippuram, West of Kumarakom, Cherthala, Kerala, 688525

Yang ada di sekitar

  • Pantai Marari - 12 mnt berkendara - 10.1 km
  • Pantai Alappuzha - 18 mnt berkendara - 19.1 km
  • Pangkalan Perahu Kumarakom - 25 mnt berkendara - 25.0 km
  • Kumarakom Backwaters - 25 mnt berkendara - 20.1 km
  • Konservasi Burung Kumarakom - 25 mnt berkendara - 20.1 km

Berkeliling

  • Stasiun Tiruvizha - 19 menit berkendara
  • Bandara Internasional Cochin (COK) - 128 menit berkendara

Restoran

  • ‪Hotel Travancore Palace - ‬10 mnt berkendara
  • ‪Himalaya BakeandMore - ‬9 mnt berkendara
  • ‪Aryaas - ‬9 mnt berkendara
  • ‪Indian Coffee House - ‬7 mnt berkendara
  • ‪Apsara Hotel - ‬10 mnt berkendara

Tentang properti ini

Lemon Tree Vembanad Lake Resort, Kerala

Hotel kelas atas cocok untuk keluarga Di danau
Manfaatkan teras, kedai kopi/kafe, dan taman di Lemon Tree Vembanad Lake Resort, Kerala. Manjakan diri Anda dengan perawatan Ayurveda, body scrub, dan pijat di spa yang ada di properti. Restoran di properti, CITRUS CAFE, memiliki taman. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti perpustakaan dan laundry/dry cleaning.
Anda juga akan menemukan manfaat seperti:
  • Kolam renang outdoor dan kolam renang anak, dengan kursi berjemur dan payung pantai/kolam renang
  • Parkir mandiri gratis gratis
  • Sarapan (biaya tambahan), peminjaman sepeda gratis di properti, dan penjemputan dari bandara ke hotel
  • Penitipan koper, pusat komputer, dan layanan concierge
Fitur kamar
Semua kamar tamu dilengkapi dengan perabotan berbeda-beda, dan memiliki kenyamanan seperti layanan kamar 24 jam dan seprai premium, serta manfaat seperti AC dan ruang duduk terpisah.
Manfaat ekstra termasuk:
  • Kamar mandi dengan shower rainfall dan bathtub atau shower
  • Televisi HD 28-inci dengan saluran TV premium dan pemutar DVD
  • Ruang duduk terpisah, lemari es, dan ketel listrik

Bahasa

Inggris, Hindi

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  • Termasuk sarapan
  • AC
  • Pembersihan kamar
10.0 dari 10, Sempurna, 2 ulasan
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Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Wi-Fi gratis dalam kamar memiliki batas maksimal 1 perangkat
  • Tersedia di beberapa area publik: Wi-Fi (INR 999 per hari)

Tempat parkir dan transportasi

  • Penjemputan 24 jam dari bandara atas permintaan dengan biaya tambahan
  • Gratis parkir mandiri di properti
  • Tersedia parkir dengan akses kursi roda

Makanan dan minuman

  • Sarapan berbayar tersedia: INR 700 per orang
  • 1 kedai kopi/kafe
  • 1 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • CITRUS CAFE

Aktivitas menarik

  • 1 bathtub air panas
  • 1 kolam renang outdoor
  • Gratis rental sepeda
  • Kolam renang anak
  • Memancing
  • Perpustakaan
  • Piano
  • Spa layanan lengkap

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Fasilitas laundry
  • Kamar kedap suara
  • Kolam renang anak
  • Lemari es dalam kamar
  • Pemutar DVD
  • Toko camilan/toko makanan

Kenyamanan

  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Surat kabar gratis di lobi

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan merapikan tempat tidur
  • Pembersihan kamar (setiap hari)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • 1 ruang rapat
  • Penyewaan komputer
  • Pusat bisnis
  • Pusat konferensi (ruang 102 meter persegi)

Outdoor

  • Area piknik
  • Kursi di kolam renang
  • Payung kolam renang
  • Taman
  • Tepi danau
  • Teras

Spa layanan lengkap

  • Aromaterapi
  • Body scrub
  • Facial
  • Perawatan Ayurveda
  • Pijat
  • Ruang perawatan spa

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Akses kursi roda
  • Jalur kursi roda
  • Tempat parkir dapat diakses kursi roda

Lainnya

  • 2 gedung
  • 2 lantai
  • Dibangun pada tahun 2007
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Tempat tidur premium
  • Tirai kedap cahaya

Kamar mandi

  • Bathtub atau shower
  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sandal
  • Shower rainfall

Hiburan

  • HDTV 28 inci dengan saluran kabel premium
  • Pemutar DVD

Makanan dan minuman

  • Air minum kemasan gratis
  • Ketel listrik
  • Layanan kamar 24 jam
  • Lemari es
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC
  • Brankas
  • Dekorasi khusus
  • Kamar kedap suara
  • Kipas angin langit-langit
  • Meja tulis
  • Perabot khusus
  • Ruang duduk terpisah
  • Setrika/meja setrika atas permintaan
  • Surat kabar gratis harian
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.30
Check-in lebih awal tergantung ketersediaan
Biaya check-in lebih awal: INR 499

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Tamu diharuskan untuk mengunduh aplikasi seluler Aarogya Setu properti sebelum check-in
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Untuk mendaftar di properti ini, tamu yang merupakan warga negara India harus menyediakan kartu tanda pengenal berfoto oleh pemerintahan India. Kartu PAN tidak diterima. Traveler yang bukan warga negara India harus menunjukkan paspor dan visa yang berlaku. Tamu juga harus memberikan bukti alamat.

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
2 anak, hingga usia 6 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya INR 1000.0 per masa menginap
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Makan Malam Gala di Malam Tahun Baru (31 Desember) per dewasa: INR 4543
  • Makan Malam Gala Jelang Tahun Baru (31 Desember) per anak: INR2271.5 (dari 6 hingga 11 tahun)

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya sarapan: sekitar INR 700 per orang
  • Biaya internet nirkabel di tempat umum: INR 999 per hari (tarif dapat bervariasi)
  • Biaya antar jemput bandara: INR 3120 per kendaraan
  • Biaya check-in lebih awal: INR 499 (tergantung ketersediaan)
  • Check-out terlambat tersedia dengan biaya (tergantung ketersediaan)
  • Biaya kasur lipat: INR 1000.0 per masa menginap

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Harap perhatikan: Untuk mematuhi undang-undang setempat, alkohol tidak akan disajikan di properti ini pada hari pertama setiap bulan.

Perlu diketahui

Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 20.00
Pemesanan diperlukan untuk layanan pijat; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
WiFi gratis dalam kamar terbatas untuk 1 perangkat

Properti ini juga dikenal dengan nama

Lemon Tree Vembanad Lake
Lemon Tree Vembanad Lake Resort
Vembanad Lake Resort
Lemon Tree Vembanad Lake Resort, Muhamma Hotel Alappuzha
Lemon Tree Vembanad Lake Resort, Muhamma Kerala/Alappuzha, India
Lemon Tree Vembanad Lake Resort Kerala
Lemon Tree Resort Kerala
Lemon Tree Vembanad Lake Kerala
Lemon Tree Vembanad Lake Resort Kerala Cherthala
Lemon Tree Vembanad Lake Kerala Cherthala
Hotel Lemon Tree Vembanad Lake Resort, Kerala Cherthala
Cherthala Lemon Tree Vembanad Lake Resort, Kerala Hotel
Lemon Tree Vembanad Lake Resort, Kerala Cherthala
Lemon Tree Vembanad Lake Resort Kerala
Lemon Tree Vembanad Lake Kerala
Hotel Lemon Tree Vembanad Lake Resort, Kerala
Lemon Tree Vembanad Lake Resort
Lemon Tree Vembanad Kerala
Lemon Tree Vembanad Lake Resort Kerala
Lemon Tree Vembanad Lake Resort, Kerala Hotel
Lemon Tree Vembanad Lake Resort, Kerala Cherthala
Lemon Tree Vembanad Lake Resort, Kerala Hotel Cherthala

Pertanyaan umum

Apakah Lemon Tree Vembanad Lake Resort, Kerala memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor dan kolam renang anak.Akses kolam renang pukul 08.00–20.00.

Berapa biaya menginap di Lemon Tree Vembanad Lake Resort, Kerala?

Mulai 22 Jun 2025, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Lemon Tree Vembanad Lake Resort, Kerala pada 27 Jun 2025 mulai dari Rp847.429, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Lemon Tree Vembanad Lake Resort, Kerala ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Lemon Tree Vembanad Lake Resort, Kerala?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Lemon Tree Vembanad Lake Resort, Kerala?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.30. Check-in lebih awal tersedia dengan biaya INR 499 (tergantung ketersediaan).

Pukul berapa check-out di Lemon Tree Vembanad Lake Resort, Kerala?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah Lemon Tree Vembanad Lake Resort, Kerala menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput dari bandara ke hotel yang beroperasi (tersedia atas permintaan).Dikenakan biaya INR 3120 per kendaraan.

Di mana lokasi Lemon Tree Vembanad Lake Resort, Kerala?

Hotel Cherthala yang cocok bagi keluarga ini menawarkan lokasi di danau, tidak jauh dari Danau Vembanad, serta 15 km dari Pantai Marari dan Omanappuzha Beach. Vijay Beach Park dan Pantai Alappuzha juga berada dalam 20 km.

Ulasan Lemon Tree Vembanad Lake Resort, Kerala

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 25 dari 82 ulasan
Penilaian 8 - Bagus. 29 dari 82 ulasan
Penilaian 6 - Cukup Baik. 16 dari 82 ulasan
Penilaian 4 - Buruk. 10 dari 82 ulasan
Penilaian 2 - Sangat Buruk. 2 dari 82 ulasan

8,0/10

Kebersihan

8,2/10

Staf & layanan

5,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Soorya Prasad

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Good place to visit
Menginap 1 malam pada bulan Februari 2025

4/10 Buruk

Eli

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti

Not at all a resort experience

The experience was not at all resort like. It felt like a basic hotel and the service was average. The food took forever and tasted not good at all, wonder why it took 45+ minutes to prepare. The staff was extremely nice but the property in general was below average. There was not much to do at the resort and the spa didn’t have much options either.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Saji Geoge

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bathrooms are gloomy with dim light and no ventilation.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Shweta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Lovely small resort

A small tranquil resort on a beautiful lake to spend time with your family . The pool access rooms on ground floor was very helpful to be in and the pool is warm and lovely . Food is good too.
Menginap 2 malam pada bulan Mei 2023

2/10 Sangat Buruk

Jaisy

Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Rachel

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This could be a top notch tourist spot bcoz of its proximity to the Vembanad lake. The property is due for renovation immediately so I am happy. The wifi access was bad. Food was average. Wooden flooring is damaged in many places. Staff r friendly but need to be more proactive. The only saving grace of the place is its serene view.Rooms were sufficiently lit & cool. But towards dawn, we were disturbed by some animal running on the ceiling. Weird noises
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Susan Gylling

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nedslidt turistfælde

Absolut skrækkeligt - 1⭐️ Nedslidt turistfælde. Super synd for den skønne beliggenhed
Menginap 4 malam pada bulan Februari 2020

10/10 Sangat Bagus

Amit

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

jackie, uk

It's all about the location.

Great view from the lovely infinity pool of the lake. Delicious food but restaurant lacked any ambience. Rooms rather tired; hotel needs a makeover. Hotel staff were friendly in the restaurant and the young man who collected and delivered the luggage was attentive. Shame about the staff in the reception. They could all do with some customer service training, particularly the manager.
Menginap 1 malam pada bulan April 2018

8/10 Bagus

Nikhil

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan

10/10 Sangat Bagus

e, london

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Perfect

This hotel really is dreamy, the sat are incredibly helpful and the location is ideal.. we personally weren’t sure about staying overnight on a houseboat so this was the perfect conclusion.. a lovely hotel right on the backwaters.. the restaurant could be updated but still the food was lovely and the staff were really nice.. we both had massages which realistically weren’t the best we ever had as were in a very strange damp smelling room but still, it was an experience.. the room was amazing. Upgraded on arrival to a poolside room.. honestly all in all I’d highly recommend staying here.. I wish we’d stayed a day or two longer!
Menginap 2 malam pada bulan Januari 2018

10/10 Sangat Bagus

robin, california

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice and quiet place, relaxing staff are friendly

Had a great time had room by the pool, massage was Good, food was awesome! No bar in the facility
Menginap 2 malam pada bulan Januari 2018

10/10 Sangat Bagus

Diggaj

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Best Location in Alleppy!

This property is in the best possible location right next to the lake. The staff is very friendly and accommodating. The food can certainly be improved upon especially regional & western dishes. The pool is amazing but the chlorine levels should be reduced.
Menginap 1 malam pada bulan Desember 2017

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan

Mid-range resort in Alleppey, look for better ones

An average resort in Alleppy. The resort condition is "average". It is located in an "out of bounds" place (although directly on the lake) making access difficult. The Activity Center is really basic (not much to do and keep you occupied). The pool is good, although not sufficient to hold your attention for long. The food is good. The lunch/dinner buffet at the restaurant were good and priced affordably. The resort presents itself as a "luxury" resort, and charges accordingly. Unfortunately, it is a "mid range" resort at best, definitely not a "luxury" one.
Menginap 2 malam pada bulan Desember 2017

6/10 Cukup Baik

G, UK

Disukai: Staf & layanan
3 star standard only, and overpriced Needs modernisation
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Akshaya, San Francisco

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Great location

Located on the banks of lake vembanad, this hotel has great views. The building itself is also very beautiful and our room was comfortable and clean. The only downside is that the facilities are a little old and parts of the hotel seem a little run down.b

4/10 Buruk

Tharian J

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

4/10 Buruk

Venky, Singapore

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

Promise Not Delivered.

Our experience fell way short of our expectation. The resort is poorly managed, too many staff but all poorly trained. So, when you arrive, you have three to four helpers in your room doing nothing but expecting to be tipped. The front desk staff are poor communicators. The term resort is a misnomer, with very little on offer in line with a resort. The whole building is in need of extensive repair. Do not get taken in by the photos on the travel site. The surrounding environment is poorly maintained, with a nearby abandoned pool full of scum and mosquitoes. There are no lawns with proper grass cover. The only two big plus for Lemon Tree include a fantastic location, and a very good and enthusiastic cook, Selva. The pool is like an infinity pool, ending nearly on the edge of Vembanad lake, but here again, staff are poorly trained and the whole pool area is poorly designed. Hotel guests wearing all kinds of dresses except appropriate swimming costumes were in the pool. The main staircase railings are creaking and loose, so, it is safe not to hold on to them. It is better to charge guests more but provide a well-managed resort, but for the price we were charged, it was a big disappointment.

8/10 Bagus

Neil, Iowa

Disukai: Staf & layanan, kenyamanan kamar

Very nice hotel for the money.

Great hotel for the money. Beautiful view of the lake and the staff was most helpful.

6/10 Cukup Baik

Charles, Paris

Tidak Disukai: Kenyamanan kamar

Amazing view but paying Wi-Fi

Excellent location with beautiful view, but the bathrooms are old and not pleasant, you have to pay to get Wi-Fi which is unacceptable in an expensive (for India) hotel

6/10 Cukup Baik

mohammadali, mala.thrissur

Tidak Disukai: Kebersihan, kenyamanan kamar

a bad experience

Hotel's location is ok.but room (102)was horrible. Bathroom not hygienic, bad smell.blocked manholes shaking watercloset. In room furniture's are not arranged up to guests comfort old model TV no clarity atall. Staff very cooperative. roo service also good

8/10 Bagus

Mani, New Delhi

Disukai: Staf & layanan, kenyamanan kamar

Peaceful and enjoyable trip!

We stayed for 2 nights in Dec and mostly enjoyed our stay. The best part about the hotel is that its right on the lake and most rooms have views facing the lake. We stayed on the ground floor which had a porch overlooking the lake, where you could sit peacefully and watch the shikara's passing by. There's a beautiful pool which we did not use but it was in the open and had an effect that it was merged into the lake. There is a lot of open spaces/lawns to roam around in and also a kid's play area near the reception. The rooms were well equipped with all the necessary equipment. The staff, especially at the reception were very efficient and would always be ready to help and answer any question, also would arrange transport at a couple of hours notice. There is only one restaurant in the hotel, which serves multi cuisine dishes, but the hotel is in need for more eateries, especially because it is a resort and is a while away from most tourist places. Places of interest around the hotel are 2 beaches- Morari and Alleppey, the latter one more crowded. Shikara's and Houseboat day trips can also arranged from the reception and are really worth it... the scenery is beautiful and green and very peaceful you get to see lovely flora and fauna on the way.

8/10 Bagus

Santosh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Brandon, United States

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan

Amazing view but housekeeping was on vacation too.

We had a junior suite next to the pool, overlooking the lake. The view was beautiful and the size of the room more than accommodated us. The restaurant was delicious, although slow if you order off the menu. The buffet was nice so a good option if you eat at 7pm or later. I have kids so that wasn't the best option for us. My big issue was the horrible housekeeping. When we arrived the first thing I did was pick up all the dead bugs. I realize we are next to a lake but I shouldn't be welcomed by an insect zombie crew. We were here two nights and housekeeping NEVER showed up. Our room was never cleaned. They called us once at 8pm to see if we needed anything. I should have said toilet paper. The shower was a high tech space module that we never figured out. The water coming out of it did smell bad half the time. This hotel does have some high points and our stay was nice overall but this is NOT a four star hotel.

6/10 Cukup Baik

Rama, sydney

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti

Great potential as a resort aftera serious renovat

We arrived in a sad looking uncared hotel. Extremely overpriced. Shower had old fittings, painfully low water pressure water was always cold to lukewarm at its best Pool was green Pool surrounding was aged and unbearable Wall on the pool side was broken down poolside tiles were all dirty They didn't tell us anything about the renovation Great view Beautiful location Fantastic crew (overworked) Great food. renovation Roof tools were ugly, first floor was in renovation