Hotel Keluarga di Chertsey

"Loved the hotel and my room. Restaurant was excellent."

"Had some problems with the air and heat. Shower was excellent. Bed very comfortable. Staff very nice"

"The room needed seriously updating. Black mold between the tiles in the shower with a small of drains emanating from the grille in the shower. Stains on the carpet. Tap in the sink was so close to the edge it was impossible to wash your hands properly. The breakfast for £16 per person was a disgrace. All the hot food was either cold or lukewarm. Coffee was lukewarm. Toaster took forever. I have stayed in better 2 star hotels. So disappointed and I would never stay here again."

"The property is beautiful as was the room, unfortunately the tranquility was visual only. Loud music from pub was all afternoon until approximately 8 pm, and then we could still hear customer conversations. The next day was quieter but still was able to hear the restaurant customers. No sheers on window and because there is campground across the river we kept drapes closed for privacy, creating need for artificial lights. Be careful in shower, it’s beautiful but the shower floor is slippery. ...

"Overall I really enjoyed staying at this hotel. It’s got that old charm with modern touch. My next door guest room played music very loud all night until 3am. I guess sound proof wall wasn’t thick enough well, other than that it’s very nice place and strongly recommend to anybody visiting London Mayfair area."

"I love this hotel! Friendly, welcoming staff and clean rooms that are quite large by London standards. It’s steps away from Victoria station and close to restaurants and shopping. Highly recommend this hotel."

"The best hotel in London so far, We travel very often and this was our 3 visit, We'll be back soon"