2/10 Sangat Buruk
Ron
2 Agu 2025
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Buyer Beware!! I've been staying at the Ambassador Hotel for years as a Hyatt property. Unfortunately Hyatt recently sold The Ambassador Hotel to The Chicago Hotels Collection, a group that imposes these non-disclosed additive promotional fees called a Daily Guest Amenity Package ($99.95/night) and a Reservation Recovery Fee ($20/night) on guests at check-in. This is a $119.95/night fee that is not disclosed at the Expedia site despite their advertising of an all-included price. I am surprised The Chicago Hotel Collections gets away with this questionable practice. The $99.95 Daily Guest Amenity Package provides 2 drink tickets, buffet breakfast for 2, and 2 $10 discounts off your evening dining at the hotel. This should be elective and sold as a separate upgrade, if you want to call it that, and should definitely be disclosed at the Expedia site when shopping for hotels. Even the The Chicago Collections Hotels website for the Ambassador Hotel hides this fee. The $20/night Reservation Recovery Fee pays for a list of 6 taxes from Chicago, Cook County and Illinois. Had I'd known that my hotel cost required a mandatory additional $119.95 per night, I could have looked at other hotel offerings when shopping. Also, no room cleaning until your 3rd day (not counting check-in day) of stay.
Ron
Menginap 3 malam pada bulan Juli 2025
