Chicago Benchmark Hotels: Chicago Hotel Guide

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Top Chicago Hotel Reviews

The Chicago Hotel Collection - Magnificent Mile

2/10 Terrible

"Everything"

Hyatt Regency O'Hare Chicago

6/10 Okay

"I’ve stayed at the hotel about 20 years ago. And was surprised at how run down it was. However floors 3 and 4 were shut down and being renovated. Assume that the entire hotel is being renovated. Check-in staff was very helpful. And gave me extended check out for the next day. But the next day staff was lackadaisical and couldn’t give a damn. Refused to honor what the check in staff had agreed to. There is a Starbucks cafe. But don’t try to pay with your Starbucks App. Because it isn’t Starbucks. Although they have a Starbucks logo plastered everywhere."

Hotel Riu Plaza Chicago

10/10 Excellent

"The Riu Plaza Hotel in Chicago is awesome! Everything is exceptional, the breakfast buffet was like something out of a resort hotel in Las Vegas and amazing location in the heart of downtown. The hotel staff is unlike any other who also went out of their way to assist with retrieving a lost wallet! I’ll definitely be back and also excited to explore some of their other locations 😎🏝️"

Aloft by Marriott Chicago Mag Mile

6/10 Okay

"The property was nice, but the rooms very small. Unfortunately the rooms on Expedia did not provide images of all rooms. The rooms I saw had sitting areas and appeared large/divided. The amenities were ok. The place was clean but appears to not be as quality as expected. (floor lifting from water etc. ) Minimalist approach/ attempts at sleek design; but appeared cheap. No closet! Hangers on rack above coffee maker area. Fridge under sink. No real place to place clothing. Remained in suitcase which remained on floor since no luggage valets. I did not use my own due diligence and had looked at so many properties that I did not realize the pool had no hot tub. The staff was great. Check in/front desk very accommodating."