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Ulasan untuk Sonesta Simply Suites Chicago O'Hare Airport

2 out of 5
Sonesta Simply Suites Chicago O'Hare Airport
4021 North Mannheim Rd, Schiller Park, IL

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 729 dari 1355 ulasan" "
Penilaian 8 - Bagus. 339 dari 1355 ulasan" "
Penilaian 6 - Cukup Baik. 126 dari 1355 ulasan" "
Penilaian 4 - Buruk. 68 dari 1355 ulasan" "
Penilaian 2 - Sangat Buruk. 93 dari 1355 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Kobe

.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Juan Iago

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place for two nights, no breakfast!!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Trina, Mendon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jorge Humberto

Disukai: Staf & layanan
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jerod

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the in room with the kitchen
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Dylan

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff was friendly and helpful. Puddle of water in lobby. Room was clean-ish.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 Star
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kelly

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

marybeth

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
WiFi options
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Gerardo

Tidak Disukai: Kebersihan
Menginap 8 malam pada bulan Mei 2024

8/10 Bagus

Dianne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
?
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Service pada tanggal 24 Mei 2024
Thank you for your review.

8/10 Bagus

Miyoshi

Disukai: Staf & layanan
Ok
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 23 Mei 2024
Thank you for staying with us. We hope to see you back soon!

8/10 Bagus

Kang

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Service pada tanggal 24 Mei 2024
Thank you for your review.

8/10 Bagus

Madison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was nice.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 23 Mei 2024
Thank you for staying with us. We hope to see you back soon!

8/10 Bagus

Mary

Disukai: Kebersihan, kondisi & fasilitas properti
I like the fact it was clean, however this us a remodeled hotel and the wear and tear shows despite the remodel..however, i would stay again because the orice was fair.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 22 Mei 2024
Thank you for the opportunity to respond to your concerns. While our hotel has not be renovated since 2012, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.

8/10 Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 23 Mei 2024
Thank you for staying with us. We hope to see you back soon!

6/10 Cukup Baik

Claudia

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 23 Mei 2024
Thank you for staying with us. We hope to see you back soon!

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very efficient and professional front desk.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Sara

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We keep calling for a shuttle and after 1 and a half hours we had to call for an Uber. We were giving a room that was already occupied.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Sangat Bagus

Sally

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent shuttle service!!! Came right away and return to airport next day excellent too. Subway and Dunkin Donuts 3 minutes walk.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Bagus

Kaushik

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not much nearby, the area is very deserted. Airport shuttle ro take is park n jet. Waited foe a long time. The room is nice qih a full kitxhen. Seems clean. Water isn't too hot. Ok for an overnight close to the airport. Price was good!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Buruk

Christine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked that the rooms were like mini apartments but i read there was free breakfast and when i got there the lady at the desk informed me none too kindly there was free coffee everything else i had to buy.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Brianna pada tanggal 20 Mei 2024
Thank you for staying with us, hope to see you back again!

8/10 Bagus

Amy, Florence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 21 Mei 2024
Thank you for staying with us.

8/10 Bagus

Kathee, Maquoketa

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brianna pada tanggal 20 Mei 2024
Thank you for staying with us, hope to see you back again!

8/10 Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pros: very comfortable bed, spacious room, overall quiet, nice to have a full-size fridge. Cons: normally people complain about poor water pressure, this shower was extreme on the other end. It is like shower in an open fire hydrant. It is actually a little painful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brianna pada tanggal 20 Mei 2024
Thank you for staying with us, hope to see you back again!

8/10 Bagus

Daya

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The hotel itself was nice and I liked the room layout. My only reason for not giving a complete 5 star was due to the bathroom not being cleaned. The commode was dirty literally dirty and there was hair in the shower. The hair was on the shower wall, the tub itself and in the drain. After seeing that I checked the bed & sheets and everything was fine.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brianna pada tanggal 20 Mei 2024
Thank you for staying with us, hope to see you back again!

8/10 Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient to airport and quiet, comfortable room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brianna pada tanggal 20 Mei 2024
Thank you for staying with us, hope to see you back again!

8/10 Bagus

Li

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
No dining option at all
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 23 Mei 2024
Thank you for staying with us. We hope to see you back soon!

10/10 Sangat Bagus

susan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel great problem with Expedia not resolved yet after 21 hours. Hopefully it happens.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 16 Mei 2024
Thank you for staying with us. Hope to see you back soon!

2/10 Sangat Buruk

Anthony

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 17 Mei 2024
Thank you for staying with us

8/10 Bagus

Lucinda, South Bend

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 16 Mei 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Sangat Bagus

Kailey

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the amenities in the room
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 13 Mei 2024
Thank you for staying with us, We appreciate the feedback!

8/10 Bagus

ALI

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
When I arrived to inquire about room availability, the front desk clerk immediately informed me that no rooms were available without even checking the system. I pointed out that I had seen two rooms listed online through Expedia. Her response was that I needed a reservation number to proceed. On the spot, I completed the reservation via Expedia and secured a room. It would have been more efficient if the front desk employee had checked the system before addressing my query, as I could have avoided the online booking process and enjoyed a quicker check-in. The room itself was clean and comfortable, and the location was convenient for my needs, being close to the airport. Additionally, there’s an outlet mall nearby. Although I didn’t require it, they do offer a free airport shuttle service for those who might need it.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 13 Mei 2024
Thank you for staying with us, We appreciate the feedback!

6/10 Cukup Baik

Evelyn

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 13 Mei 2024
Thank you for staying with us. We hope to see you back

6/10 Cukup Baik

Jocelyn

Disukai: Staf & layanan
Hallways were smelly
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 10 Mei 2024
Thanks for staying with us. We appreciate your feedback

10/10 Sangat Bagus

Kissiey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donna pada tanggal 13 Mei 2024
Thank you for staying with us. We hope to see you back

2/10 Sangat Buruk

nancy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Wrong quote was given for over trip parking told 12 per night not 20 also was not told charge for over night stay at hotel parking
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 9 Mei 2024
Thank you for staying with us, We appreciate your feedback

8/10 Bagus

SYLVAIN JOSEPH BENOIT

Disukai: Kebersihan, staf & layanan, fasilitas
The location is perfect if you do business around the airport and there’s a lot of restaurants around and commodities.
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 9 Mei 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Sangat Bagus

Christopher, Oakville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 9 Mei 2024
Thank you for staying with us. Hope to see you back soon!

10/10 Sangat Bagus

Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Perfectly fine for a one night stay. Shower water pressure was a little lower than I would like but the staff was very friendly.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Buruk

Pamela

Tidak Disukai: Kebersihan, staf & layanan
Microwave and mattress cover were dirty. Changed rooms and microwave still dirty as well as hand towels. Asked a 1 hour extension for check out and was informed there was a charge. I’ve been in many hotels throughout my travels and never was charged. It’s a courtesy. Hotel was low capacity so charges were unwarranted.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 9 Mei 2024
Thank you for staying with us, We appreciate your feedback

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Vicente

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Greg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Aisha

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
The front staff was not attentive, was made to wait to check-in when arrived 29 mins. early, asked for two more washcloths and was given one and told it's only allowed one per person. The room was clean but smelled like mildew.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Sangat Bagus

Julie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It would be good for one of the shuttles to have a wheelchair lift so we did not have to give 24 hours to get shuttle. The bus that stops by this hotel has very infrequent service in the evening and early morning. It would be easier to get around Chicago if I could have used the shuttle to get to O'Hare and used the blue line instead of having to spend 45 minutes each time to get to Rosemont
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 8 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Joy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was hesitant at first, but for no good reason. Front desk staff was awesome, room was huge! Clean and comfortable. Wish I was staying longer!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Bryanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very nice and cheap and very convenient just an overall great place to stay !
Menginap 1 malam pada bulan April 2024
Tanggapan dari Donna pada tanggal 3 Mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Winston

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was nice for the price
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Donna pada tanggal 3 Mei 2024
Thanks for staying with us. We appreciate your feedback!