Pintu masuk properti

Ulasan untuk The Majestic Hotel

3 out of 5
The Majestic Hotel
528 W Brompton Ave, Chicago, IL

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 517 dari 1012 ulasan" "
Penilaian 8 - Bagus. 294 dari 1012 ulasan" "
Penilaian 6 - Cukup Baik. 111 dari 1012 ulasan" "
Penilaian 4 - Buruk. 55 dari 1012 ulasan" "
Penilaian 2 - Sangat Buruk. 35 dari 1012 ulasan" "

8,6/10

Kebersihan

9,2/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

JENNIFER, Bloomington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big room however a little dated. The carpet felt dirty but everything else was clean. The radiator was on in our bathroom which made it even hotter than it already was. To keep it cool we had to run the a/c all the time which was very noisy. Great location. Easy walking to wrigley, shops and restaurants and in a quiet pretty neighborhood.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Pam

Bepergian bersama keluarga
The Majestic is located in a beautiful neighborhood with excellent proximity to Wrigley Field and the lake. The hotel could use some upgrades. The hallway carpets are thread bare. The living room in our suite had furniture that looked pieced together from a thrift shop, the sofa had tattered edges and I felt like I might fall through it when I sat down! The beds did have good sheets and were comfortable but the rooms could use a coat of paint and lastly, I didn’t want walk barefoot on the carpet. The $400 room rate per night was way too high for the room which did not live up to advertised quality.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

David

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Overpriced, plumbing was ready to fall in tub, trash for almost 500 a night
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 20 Mei 2024
Thank you for staying with us, Joe!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 20 Mei 2024
Thanks for staying with us, John!!

8/10 Bagus

alex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 17 Mei 2024
Thank you for staying with us, Alex!

10/10 Sangat Bagus

Kristin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff were extremely helpful after our room key would not work on our door! The staff helped us pack and change suites. Options were given to us on local restaurants, and we had some delicious pasta and sandwiches for some late night room service. We checked out the next morning. The rooms were comfortable although outdated. The beds were very comfortable. Two TVs were nice for a family. Would stay again!!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 13 Mei 2024
Thank you for taking the time to share your experience with us, Kristin! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Cukup Baik

Mark

Lighting in the room was poor. Bed springs worn out and noisy. Location wa
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 13 Mei 2024
Thanks for taking the time to write us about your recent stay, Mark. I am sorry to learn of your less than perfect experience with us, please accept our apologies. We hope to have the opportunity to welcome back in the future. Take care!

10/10 Sangat Bagus

william

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 13 Mei 2024
Thank you for staying with us, William!

10/10 Sangat Bagus

Sara, Saint Charles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location! Super friendly and helpful staff. Parking option is convenient. Our room smelled a bit musky like the carpet was old/in need of a refresh, but overall loved the charm of the hotel. Oh! And a bonus was the ceiling fan in our room!! Bed was comfy too!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 13 Mei 2024
Thanks for taking the time to write us about your recent stay, Sara! It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback I will be sure to share your comments with the team. We hope to welcome you back soon!

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Everything was great. Staff was very friendly. Only suggestion I would have to go along with the 2 refrigerators and the microwave would be to put a coffee pot in the room with coffee.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Emilia pada tanggal 8 Mei 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Sangat Bagus

Regan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was beautiful and I loved the historical look.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 6 Mei 2024
Thank you for your feedback, Regan!

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked that they cater to cubs fans
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 2 Mei 2024
Thanks for staying with us, Michael!

10/10 Sangat Bagus

Denis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hfdvbj
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 29 Apr 2024
Thank you for staying with us, Denis!

10/10 Sangat Bagus

Kurt W.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A wonderful stay. The staff was friendly and the location was easy for all we wanted to do.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 27 Apr 2024
Thank you for the awesome review, Kurt! We hope to have the pleasure of hosting you again!

10/10 Sangat Bagus

Dina

Very convenient and super cozy neighborhood feel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 25 Apr 2024
Thank you for staying with us, Dina!

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and quiet place to stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 25 Apr 2024
We hope to have the pleasure of hosting you again in the future, Sam!

10/10 Sangat Bagus

Kathy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very courteous and helpful. Good location.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 24 Apr 2024
Thank you for your great feedback, Kathy! It was a pleasure hosting you.

8/10 Bagus

Tara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was an easy walking distance to Wrigley and had early parking available so we could leave our car before the game. Hotel is clean and has a lot of charm to it, being older. The water took an extremely long time to warm up for a shower (5-10 mins) but eventually got there. As an older hotel, it's not very sound insulated from other guests being loud in the hallway on their way back from a night out, but overall the hotel was quiet and the stay was a good experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Roxana pada tanggal 26 Apr 2024
Dear Tara, Thank you for staying with us and for your review. Please know we appreciate you taking the tie to bring your feedback to our attention and we are looking into the tithings you've mentioned. We hope to accommodate you again!

8/10 Bagus

Blair

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walls are a little thin so be prepared to hear your neighbours. With ear plugs, not a big issue. Otherwise, a lovely property in a great location.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 23 Apr 2024
Thank you for taking the time to tell us about your experience, Blair! We would like to take this opportunity to sincerely apologize for the noise during your stay. We look forward to the next opportunity we will have to welcome you back.

10/10 Sangat Bagus

Brett

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Amazing
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 15 Apr 2024
Thanks for staying with us, Brett!

10/10 Sangat Bagus

Kazuyuki, fujimi-cho, Tachikawa-shi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
野球場に近く、野球関連の展示も素敵。 良かったです!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 9 Apr 2024
Thank you for staying with us, Kazuyuki!

8/10 Bagus

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
I really liked the baseball themed décor and that it was walking distance to Wrigley Field. The bed was comfortable and the room we stayed in was nice because it had a living area separate from the bedroom and bathroom. The staff was friendly and helpful. I would stay here again.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Emilia pada tanggal 8 Apr 2024
Stephanie, it's pleasing to hear that you appreciated the comfort of the mattress and our baseball decor! Our location does indeed offer great convenience. We do hope to have the opportunity to welcome you back in the future! Take care.

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Holder hotel with a lot of character. Clean quiet friendly and walkable to Wrigley.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 2 Apr 2024
Thank you for your wonderful feedback, Denise! We enjoyed your presence and welcome you back again soon.

10/10 Sangat Bagus

John, Temperance

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 22 Apr 2024
Thank you for your feedback, John!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice and goodlocation
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 28 Mar 2024
Thank you for your wonderful feedback, John. We hope to see you in the future.

8/10 Bagus

Heather

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is great. Didn’t receive wine as indicated in reservation.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 28 Mar 2024
Thank you for your feedback, Heather! Yes, you do receive a complimentary wine. Your have two options in the room. We also have white wine upon request. Please help yourself.

10/10 Sangat Bagus

Erik Justin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff here were so kind and helpful and pleasant to interact with. Always our go to hotel in Chicago.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 25 Mar 2024
Thank you so much for staying with us, Erik! Its been delightful hosting you at the Majestic Hotel! We hope to see you again in the future.

8/10 Bagus

Geovanni

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay if you dont need to park. If you need to park thats a whole different situation as the parking is in a different building run by different people. If you dont have alot of things with you then maybe its not so bad. but anything more than 2 bags and its a whole production. Just be prepared to do some walking if you need to park. I took off one star because the parking situation is so atrocious.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 25 Mar 2024
Thank you for your feedback, Geovanni. I would like to start by apologizing to you for not meeting your expectations with our parking situation. We strive to make each stay as pleasant and comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 26 Mar 2024
Thank you for your feedback, John! It was a pleasure meeting you. We hope to see you again in the near future.

10/10 Sangat Bagus

Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cool property in a great location!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 19 Mar 2024
Thank you for sharing your feedback!! We hope to have the pleasure of hosting you again in the near future, Nicole.

10/10 Sangat Bagus

Sintia, Mendota

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great experience. Will definitely stay again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 19 Mar 2024
Thank you for taking the time to review your stay with us! We appreciate your feedback, Sintia!

10/10 Sangat Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
will be back
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 19 Mar 2024
We cant wait to see you again, Christina!

8/10 Bagus

Nicole, Richfield

Disukai: Kebersihan, staf & layanan, fasilitas
I was downtown for a concert at Aragon so only stayed one night. I'm glad I read the reviews so nothing was a surprise! Check in was easy. The front desk staff were very friendly and helpful. Have to unload at the entrance if you have a ton of stuff and use valet parking located around the corner from the hotel. The elevator is super small! I used it to haul all my stuff on a cart but used the stairs to go back and forth. My room was nice enough. It was definitely dated but super clean and spacious. I liked that there is a fridge and separate living area. The bed was very comfortable too. I missed the reviews alerting how loud the radiators are! I almost called the front desk because it sounded like someone was trying to come thru the floor of my room! My bathroom was nice just an old and very low toilet which had problems flushing. There's also no shelf space in there for girls who have a lot lady products but I made it work. Overall it was a pleasant stay. It's definitely a great location if you plans in the area. I'd stay again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 15 Mar 2024
Thank you for taking the time to share a detailed review of your recent stay, Nicole. Please do accept our apologies for the radiator noise and for taking the time to make us aware of the issues you encountered during your stay. We love to learn more about your visit as we work to improve our guests experience. We hope to see you back in the near future!

10/10 Sangat Bagus

Destiny

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful building inside and out! The staff made it so easy for us to check in early and get ready for our day!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 10 Mar 2024
Hello Destiny, we appreciate your wonderful feedback. It was a pleasure to meet you here at the Majestic Hotel. We hope to see you again in the future!

8/10 Bagus

Stephanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bed was definitely not a queen size but everything else was fine.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Roxana pada tanggal 11 Mar 2024
Stephanie, Thank you for staying with us and for your feedback. Although it might not feel as a queen size bed I can assure it is :)

4/10 Buruk

melanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Nice property but needs updating of carpet and couch. Very dirty
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 10 Mar 2024
Thank you for your feedback, Melanie. We assure you that we take your concerns seriously and are actively looking into the issues you've raised. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 Bagus

Hannah

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emilia pada tanggal 4 Mar 2024
Thank you for staying with us, Hannah!

10/10 Sangat Bagus

David

Disukai: Fasilitas
very nice little hotel in a great part of the city
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 28 Feb 2024
We're thrilled to hear that you enjoyed your stay with us, David. We hope to welcome you back soon.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is so nice, right when you step in it smells amazing. The lobby area was very clean and inviting. The building is old and the room was a little dated but the rooms are clean and very spacious. I loved my experience at this place. The staff was courteous and attentive. I would definitely stay here again and suggest it to others.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 28 Feb 2024
Monica, thank you for your wonderful feedback! It was a pleasure meeting you and hosting you at the Majestic Hotel. We look forward to seeing you in the future!

10/10 Sangat Bagus

TW, Milwaukee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Majestic Hotel was very quaint! The rooms were adorable! I’ll definitely stay there again. And I got a free bottle of wine. My experience was quite nice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 22 Feb 2024
We're delighted to hear that you had an awesome experience! Free wine is always a plus. We look forward to welcoming you back in the future.

2/10 Sangat Buruk

Dawn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The deadbolt was jammed, so couldn’t possibly work as in it was deliberately jammed. We called the front desk to fix it, and they never showed up to move rooms. We felt really uncomfortable, so we left.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 21 Feb 2024
Thank you for taking the time to review our property. We are very disappointed to read about your experience during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We apologize for the inconvenience that you have experienced while being our guest. We will take your comment and share them with our team and work harder to fix all the issues you encountered for a much better experience next time.

6/10 Cukup Baik

Elroy

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Old and OK
Ok for an older place.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 20 Feb 2024
Thank you for staying with us, Elroy.

10/10 Sangat Bagus

Devita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 20 Mar 2024
Thanks for staying with us, Devita!!

8/10 Bagus

Jeffrey

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 20 Mar 2024
Thank you for staying with us, Jeffrey!

10/10 Sangat Bagus

Vanessa A

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location to BriarTheatre Bars and Restaurants
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 19 Feb 2024
Thank you for staying with us, Vanessa!

4/10 Buruk

Leslie

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 20 Mar 2024
Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you give us another chance in the future, Leslie!

10/10 Sangat Bagus

Bryan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay old hotel
Great stay Old Hotel Excellent Staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 14 Feb 2024
Thank you for staying with us, Bryan!

2/10 Sangat Buruk

Rahsaan

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 14 Feb 2024
We apologize for any inconvenience that occurred during your stay and appreciate your feedback.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place, good value
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emilia pada tanggal 12 Feb 2024
Thanks for staying with us, David!