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Ulasan untuk Cassia Phuket

5 out of 5
Cassia Phuket
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 112 dari 223 ulasan" "
Penilaian 8 - Bagus. 78 dari 223 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 223 ulasan" "
Penilaian 4 - Buruk. 5 dari 223 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 223 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Bhaskar

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kumiko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

4/10 Buruk

Peck Wan

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
5D4N- only ONE DAY ROOM SERVICE. Ask to replenish water, the replied I have gotten is- ONLY REPLENISH ON ROOM SERVICE DAY. Nah, I won’t come to this place again!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Logan Daley, General Manager pada tanggal 17 Apr 2024
Hey There, We service our suites every second day as standard, this is our little nod to reducing water and chemical wastage and preserving our little piece of paradise - garbage in the kitchen however is changed daily, and housekeeping on demand is available! For additional drinks, snacks and the likes our M23 is always open. Cassia - The Trend Setter,

4/10 Buruk

Thao Nhi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Paola

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 22 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Better than a suite
An excellent choice for longer stays. Hotel is still new and clean. I like the kitchen facilities. The 2 bathrooms have no bathtubs. Lots of space for a family. Breakfast has a large variety of food. Nice pillows and mattresses. The ceiling is thin as we could hear the loud noise of furniture being moved upstairs. The lobby should be bigger as it was rather crowded. Apart from these it is a very thoughtful setup.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Logan Daley, General Manager pada tanggal 12 Nov 2023
Heyyyy, Love reading your sweet comments and love knowing that you enjoyed the magic of Cassia! Love knowing that you found our suites with fully equipped kitchen just perfect! We are half hotel, half condo, makes us double the fun! Agreed that our bed and linen is the best indeed! Great to see that you loved our Eat and Drink offerings at Vista with the brekkie buffet and the range of choices! Means a lot to us! Come and hang again soon! Be cool with Cassia, Logan

10/10 Sangat Bagus

Jane

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Logan Daley, General Manager pada tanggal 5 Nov 2023
Hey! Super cool to know you loved us! See ya again soon! Be cool with Cassia, Logan

8/10 Bagus

Werner

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Overall, the Hotel concept and room product is good. However, there seems to be some lack of standards and supervision. We arrived around 5.00pm and expected the room to be ready. After a lengthy wait, we were informed that we got upgraded to a loft room. However, it seems to be a problem with a bedside lamp. After another 5 min we were offered a beverage at the restaurant, which was nice. Once we arrived at our room 108, it was the worst positioned room of the hotel. First floor, outlook to nowhere and next to your engineering and paint shop. The room product seems good with all the gadgets. Bathroom cleanliness needs to improve. Something is growing behind the left toilet paper roll. As well dust is accumulating on the chrome. Main room television remote is not working properly. Date on the screen is 2013 or 2015, I know small details but this is where setting standards start.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Logan Daley, General Manager pada tanggal 5 Nov 2023
Hey! Great to see you enjoyed our trendy hotel with the set up and function of our suites! Apologies that our crew cannot manage to check you in upon our standard time as we are quite popular on the day. Our crew then upgrade the suite and hope you appreciated we did our best to ensure you are comfortable. Super sorry that you found the suite not cleaned to standard, this is not up to our levels and should not be the case, this has been addressed with the relevant team for immediate action. Hope to see you again. Be cool with Cassia, Logan

10/10 Sangat Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well located and provisioned. The food was good and allergens clearly marked, which is very important when traveling as someone who is allergic to some things. The pool and water taxi to the ocean was so convenient. I especially appreciated the laundry service. Staff were very friendly and took great care of us.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Logan Daley, General Manager pada tanggal 11 Okt 2023
Hey Hey! Super cool to read the comments on your Cassia experience! Love knowing you enjoyed our all suite property and of course our perfect location with Laguna Phuket and on the shores of Bangtao Beach! Appreciate your comment on our Eat and Drink offerings! Means a lot to us! Happy to hear that you have enjoyed the boat ride to our super special beach! Come back and visit us again soon! Be cool with Cassia, Logan

10/10 Sangat Bagus

Eric

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No beach but accessible to one. Ok for the price.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Janet

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cassia has a constant (free) boat shuttle to the most gorgeous Bang Tao beach, and free tuktuk shuttle to shopping centres. The apartments have small kitchens and are modern and well equipped. The staff are just so lovely and super helpful. The buffet breakfast is really extensive and high quality. It’s just the best. We will go back as soon as we can.
Menginap 7 malam pada bulan April 2023
Tanggapan dari Logan pada tanggal 11 Apr 2023
Heyyyy, Love reading your sweet comments and love knowing that you enjoyed the magic of Cassia! Love knowing that you found our suites with fully equipped kitchen just perfect! Happy to hear that you have enjoyed our super special beach and our signature shuttle service! The crew and I look forward to seeing you again soon! Be cool with Cassia, Logan

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Upon check in- kettle not provided. By right all rooms shld hve 2 pillows per person but we only hve 1 pillow n we call d front office n they say they will send housekeeping staff to check. Why cant they just provide us extra instead of coming up to our rm to check . According to d staff they r running full occupancy n not enough pillows for all guest We were assign 2nd floor right on top of d coffee house. So noisy as early as 5am- kitchen preparation n staff talking v loud
Menginap 4 malam pada bulan Desember 2022

10/10 Sangat Bagus

Vi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
We had an amazing stay in a two bedroom loft water. The staff at Cassia were incredible and nothing was a problem. Buffet breakfast was excellent and the pool and kids room were great for the children. Would highly recommend

10/10 Sangat Bagus

Paola

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Struttura comoda vicino alla spiaggia e campi di hokf. Camere luminise e moderne. Vusta sulla kaguna e mare. Da mugliorare il servizio breakfast.

8/10 Bagus

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gut gelegen. Viele Familien und Kinder, sehr lebhaft, teilweise eher laut.

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Elena

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The prices could be more friendly in high season. The rest is ecxellent
Menginap 8 malam pada bulan Oktober 2022

10/10 Sangat Bagus

dzung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended
We really enjoyed our stay. The location was very good for whom who want to relax, enjoy nature and avoid chaos. Staffs were very helpful and friendly. We had a good time here. Highly recommended Thanks
Menginap 3 malam pada bulan Oktober 2022

8/10 Bagus

Darius

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property seemed to be well maintained.
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Paul Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location ...beach...shops and restos of all types ...from high end to local comforts
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Logan pada tanggal 6 Okt 2022
Hey! Super cool to know you loved us! Come back soon!Cassia - The Trend Setter,Logan

10/10 Sangat Bagus

Julia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tolles Hotel. Haben unseren Aufenthalt verlängert. Einfach Grossartig.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Yong Pin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friday rock! Night market just outside the resort
Fantastic resort! Nested along the lagoon with beach front only 2 mins away! Big and comfortable king bed and kids love their loft. Lots of happening cafes, bakery, Japanese, Italian restaurants just 10 mins walk. Highlights was the Friday night market at Boat Avenue!
Menginap 5 malam pada bulan Juni 2022

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Tanya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location in the Laguna area of Phuket. The hotel room which we had, had 2 bedrooms and a small living area which was perfect for us and our teen. The pool areas were nice. The little boat across the lagoon to the beach, plus the transport offered around the local area (at a cost) were useful.
Menginap 4 malam pada bulan April 2022

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I miss the colored lights on the building that were lit at night on my visit last July.
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Melanie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel with great service and super easy access to the beach, via quick ferry across the lake. Full and delicious breakfast in the mornings and plenty of yummy food options from the hotels cafe. Also, it is quite quiet in the evenings. The only issue, be it minor and out of the hotels control, was lots of noise at the private beach, due to a great deal of small children and loud guests. Overall I would highly recommend this hotel and will be staying here again as soon as I can get back!
Menginap 7 malam pada bulan Januari 2022

8/10 Bagus

IGOR

Bepergian bersama keluarga
Disukai: Kebersihan
Нормально
Хорошее месторасположение.
Menginap 3 malam pada bulan Januari 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Menginap 9 malam pada bulan Desember 2021

8/10 Bagus

Rob

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in receptionist was very good and helpful and left me with a warm feeling about the acomodation from the beginning which proved to be correct. I enjoyed staying here very much
Menginap 9 malam pada bulan Desember 2021

8/10 Bagus

Paul Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very open and spacious. Staff were extremely nice. Location was great. Beautiful layout for the pools and swimming areas. Travel services were very convenient. Covid management was very good. What I didn't like was the small bugs in the kitchen. Also, certain things were in a bit of disrepair.
Menginap 25 malam pada bulan November 2021
Tanggapan dari Logan pada tanggal 9 Des 2021
Hey Paul Joseph, Super happy to read you comments and glad you loved the experience overall. Apologies if there was something in the kitchen, hope our housekeeping crew could rectify that immediately. We are in the process of upgrades of all areas following an extended trying period for the industry. Hope to see you back at Cassia again soon! Cassia - The Hotel, Logan

10/10 Sangat Bagus

ANTON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Норм
Все понравилось, магазин рядом, район тихий, сидел карантин)
Menginap 7 malam pada bulan November 2021
Tanggapan dari Logan pada tanggal 9 Des 2021
Hey ANTON, Awesome to know you loved us! We love you too! Come and hang with us again soon! Be cool with Cassia! Cassia - The Hotel, Logan

4/10 Buruk

Sinit

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Gary P

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The shower had mold growing in the grout from not being cleaned properly and the employees didn’t wear masks working in a small kitchen while cooking my food, because of that I checked out earlier then planned I like the location and have stayed there several times in the past but because of COVID 19 I chose to leave early
Menginap 28 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Juli 2021

10/10 Sangat Bagus

Ronal

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely view, quiet, spacious, functional kitchen, good music in the lobby
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2020

8/10 Bagus

Kathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Panita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great for short or long stay with spacious room
Room is spacious (1 bedroom). Bed is comfy. Great price during covid-19. Great location in Laguna area, very convenient. It's not beachfront but on normal circumstances, there would be boat shuttle to take you to the beach across the lake. Will stay again when in phuket.
Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 4 malam pada bulan Februari 2020

8/10 Bagus

Marina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 12 malam pada bulan Maret 2020

8/10 Bagus

Håkan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lugnt och skönt hotell.god frukost
Menginap 3 malam pada bulan Maret 2020

8/10 Bagus

Malin

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bra hotell med mycket bra mat o fina rum. Är tidig frukost så är det lugnt o skönt. Hjälpsam personal
Menginap 3 malam pada bulan Maret 2020

10/10 Sangat Bagus

allen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay and nice facilities for families.
Amazing staff and resort. Get to breakfast early or its hard to get a seat. Thursday night market was amazing.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Monica, Nice

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
L’agencement des studios où pas un m2 n’est perdu La proximité de la plage Le sourire du personnel dans l’ensemble.
Menginap 7 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well run hotel. Nice breakfast, clean facilities, helpful staff, shuttle to the beach and to different locations.
Menginap 9 malam pada bulan Januari 2020

8/10 Bagus

Natalia

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, lovely staff that accomodate your needs
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Natalia

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Ожидания были выше
При заселении на ресепшен нас встретила русскоговорящая девушка. Мы были с двумя двухлетними детьми и прибыли около 9 утра. Заселение начинается с 15.00. Я просила заселить нас раньше, так как дети очень устали после длительного перелета, они плакали. Мы были готовы заплатить за дополнительные сутки, но никаких вариантов нам не предложили, сказали ждать 15.00. Я несколько раз возвращалась, уточнить, нельзя ли все-таки заселиться пораньше. В итоге все что мы получили - это заселение в 14.20. В целом в отеле проблемы с уборкой - она раз в два дня, приходят обычно в самое неудобное время - около 17 часов. Мусор также выносят не пойми когда. В остальном нормально, территории нет, но пляж рядом. Номера удобные, на кузне есть плита, микроволновка, кастрюли. Можно самим готовить. Рядом с отелем Family mart. Отель предлагает шаттл до Патонга за 100 батт и до Villa Market за 50 батт - это удобно.
Menginap 9 malam pada bulan Desember 2019

10/10 Sangat Bagus

Takahiko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My 2nd stay within a year. Overall it is nice. Still no toothpaste and toothbrush :)
Menginap 4 malam pada bulan Desember 2019