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"The service is great"

"The hotel was within a 20min walk to the main train station and next to a Lawsons. The place was clean and the staff were friendly and helpful, the lobby had all the room amenities that you could need and just helped yourself to. I would happily stay there again."

"Perfect for the Shinkansen. My room had a great view over the city, it was extremely clean and spacious. The hotel staff that I interacted with were all very welcoming and professional. Would very happily stay here again in Nagoya. "

"Clean room, large size. Complimentary water each day was a very nice touch that we liked. Excellent location."

"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne. Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama restaurants close pretty early in the vicinity and it would be stellar if there was more available at the hotel. Breakfast options were great, maybe add a dinner too?"

"The room is very spacious, walkin shower. Great design and style. The location is great. "

"Everything was clean. The staff was very helpful and friendly. I love the hotel!"

"Spotless, beautiful room with wonderful amenities! I thought that the staff worked very hard on making the stay as enjoyable as possible."

"Nice staff helpful clean room"