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"This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again."

"Great staff. Awesome touch to have free ice cream at the main lobby. Private onsen on the balcony of the room with a stunning view was breathtaking and helpful given my partner has tattoos and can't use public onsen. Best breakfast buffet with many options that ive been to."

"Great place to stay"

"Great place, really enjoyed the amenities and services."

"The hotel is beautifully kept. The only issue we had was there is no laundry room and we had to find a coin operated laundromat"

"Great staff and comfortable stay."

"Another great stay! We just wished there was a shuttle from the hotel to train station instead taking bus or walking through tiny roads. It could be very bumpy and rainy..."

"Room is clean but property is a bit old with peeling wall paper. Great location with lots of food options nearby and walkable distance to shopping malls"

"Was a nice stay and very convenient to the train station "