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Ulasan untuk First Residence Hotel

2.5 out of 5
First Residence Hotel
119, Jalan Sulaiman, Bandar, Chukai, Terengganu

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 4 dari 47 ulasan" "
Penilaian 8 - Bagus. 17 dari 47 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 47 ulasan" "
Penilaian 4 - Buruk. 10 dari 47 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 47 ulasan" "

6,4/10

Kebersihan

6,4/10

Staf & layanan

6,8/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

2,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

NURUL

Menginap 2 malam pada bulan Juli 2023

2/10 Sangat Buruk

LI LI

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Muhammad Asyraf

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Menginap 2 malam pada bulan Mei 2022

6/10 Cukup Baik

Majdan

Menginap 1 malam pada bulan Januari 2021

6/10 Cukup Baik

Majdan

Menginap 1 malam pada bulan Januari 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Nothing interesting.
Menginap 3 malam pada bulan Januari 2020

6/10 Cukup Baik

Fion

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Ada lipas kecil dalam bilik
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Halim pada tanggal 15 Des 2019
Thank you for your feed back and we like to apologized for the inconvenience caused. we will take it as serious matter and action will be taken due this issue. Thanks again for your comment.

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Musty hallway and room
The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Menginap 2 malam pada bulan November 2019
Tanggapan dari AISHAH pada tanggal 26 Nov 2019
we apologize and sincere regret about what happend, we will make sure the inconvenience won't happen againt

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Aishah pada tanggal 1 Nov 2019
Thank you for staying with us, we appreciate your reviews.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Tuk, New New York

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super fast wifi
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the Pool!
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Ahmad

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Just ok & all right
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019

2/10 Sangat Buruk

yujun

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Nor Aman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018

2/10 Sangat Buruk

Sog, Malaysia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor hotel
With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Kuk Chian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Izety

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

Traveler terverifikasi

Dirty and with strong smoking smell
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Nurhafizah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
awesome place
Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..

6/10 Cukup Baik

Alfred

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Convenient town hotel
Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari AIN pada tanggal 19 Feb 2018
Thank you for your feedback Sir.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Affordable good stay and nice hotel.
Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
Menginap 1 malam pada bulan September 2017

8/10 Bagus

Zulqarnain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Venue
Value for money. Very near to attraction venue.
Menginap 1 malam pada bulan Juli 2017

8/10 Bagus

WAN MOHAMMAD HAIZAN

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Having difficulty to get the car parking.
Menginap 3 malam pada bulan Agustus 2017

8/10 Bagus

hamid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room is okay. Since i booked thru expedia they refuse my request to change room.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Purely for resting only
Check in, the staff was not smiling at all. Dont expect a welcoming hello too. Reach my floor, as I step out of the lift, moldy smell filled the entire floor. As I enter the room, the same smell. Maybe bad airation. The smell gone after A/C was turn on. The bed was nice. The toilet too. Overall, like the title, purely for resting, for single, business trip traveller like me. Not suitable for those with family. One plus point though, the location is very strategic to all main point (banks, restaurant, petrol station, grocery market). walkable distance.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

4/10 Buruk

Mk

Wifi
So it said free wifi, but there's no wifi signal to be connected. Tries to contact staff through the room phone provided, fail to reach them. It was a tiring day for me ended up using my own phone data connection instead.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unexpected
Unexpected room.. Booking room get another room..

8/10 Bagus

hani, my

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel to stay
I WAS CHARGED EXTRA RM10 PER HOUR FOR LATE CHECKED OUT

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar

2/10 Sangat Buruk

Ger, Rotterdam

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very dirty hotel
Very bad and dirty hotel, fungus and cockroaches in my room. In corridors nasty smell.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice carpet, great bed
the room advertised with "sea view" does not feature such. there is a strange smell on the 3rd floor. The room is rather comfortable, though. As for myself, the staff is hilariously unfriendly.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible experience.
We have booked two rooms. One room is ok, however the other room was terrible. The housekeeping did not refill toilet paper, shampoo and shower gel, also the spoon for coffee making was missing. And the most scary thing was cockroach. Not only one, there are cockroaches walked on floor and on room desk. Receptionist was not so friendly in resolving problem also. Disappointed.

4/10 Buruk

Guest

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Shamsul

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar