Search Hotels Near Cielo Vista Mall, El Paso

"Good experience. Hotel staff were friendly and accommodating. We were upgraded to a suite free of charge. Breakfast was standard. Only complaint is that the waterpark/slide and hot tub were not working. "

"Everything awesome except that it seems the walls need more insulation. Was kept awake by noisy night owls in the room next to me."

"Door would not close was warped didn't feel safe. Maid never touched the room for fresh towels or make up bed"

"Tub and bathroom area wasn't cleaned very well. The rest of the room was ok. My room was on 3rd floor and during check in my room card didnt work so i had to return to get a new key. Around midnight someone decided to pull the fire alarm and woke up withe the fire alarm full blast. Around 30 mins or so all clear but that really ruined the night. Didnt see anyone from the hotel come and explain what occured and follow up on the safety of those staying at the hotel. I would not stay at this hotel again."

"The staff were horrible and very on top of my business they made me feel bad during the breakfast and making sure I put the right guests to eat and made me feel so uncomfortable "

"Broken vending machines, extensive incidentals list with prices but little to no incidentals in inventory. Staff never at the counter. Thread bare outside signage. Requested no maid service, they cleaned room anyway. Everything in room had sticky surfaces."

"Breakfast was good"

"The room and the facility was great. It was clean and well kept. Especially for construction being done. Theres a lot to do in the area but there is too much traffic to get in and out easily and there are nicer areas in el paso to stay. Nothing on website about pool being under construction. Stayed specifically for this so highly disappointed in that. "

"The staff here is wonderful! We've stayed here several times and after a 13 hour drive it's very nice to see the same friendly staff here!"