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Ulasan untuk Comfort Suites Cincinnati Airport

2.5 out of 5
Comfort Suites Cincinnati Airport
775 Petersburg Road, I-275 Exit 4 A, Hebron, KY

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 419 dari 1001 ulasan" "
Penilaian 8 - Bagus. 299 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 135 dari 1001 ulasan" "
Penilaian 4 - Buruk. 69 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 79 dari 1001 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

julie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great option- close to the airport!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Brenda

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Omar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Carl

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Pretty worn out property but ok for a crash nite before flying home.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Walter

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Karthik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady at the front desk for the checkin yesterday was really kind, professional & courteous. Very similar experience with the gentlemen who dropped us off at the airport this morning. Overall impressed by the hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert pada tanggal 18 Apr 2024
Thank you! Come back soon!

2/10 Sangat Buruk

Crystal

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Lied about shuttle. Did not pick us up even tho we verified. Room bathroom had rust stains, heard planes all night, towels smelled like cheap bleach, shower water was hot thankfully, outlets did not work. No vending, even tho a label for it. Boxes in the main hallway to build cheap chairs for outside. In morning rang bell for 15 min, guy was shuttle, checkout, breakfast, and same rude guy from morning. Dirty on a deep level, surface clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert pada tanggal 9 Apr 2024
Thank you for staying with us. Unfortunately we were short staffed. I don't believe any representative intentionally stated a mistruth, I do believe our staff was working to accommodate everyone. Stay safe and happy travels. We hope you try us out with a second chance in the future.

10/10 Sangat Bagus

Michael

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent service.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert pada tanggal 8 Apr 2024
Thank you for taking the time to tell us about your stay. We hope to see you again soon!

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Robert pada tanggal 8 Apr 2024
Thank you for taking the time to tell us about your stay. We hope to see you again soon!

6/10 Cukup Baik

Luis

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Convenient location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Robert pada tanggal 1 Apr 2024
Thank you for staying with us, we are always working to improve our hotel to better serve the needs of our guests. We hope to see you again soon!

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was a great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Robert pada tanggal 26 Mar 2024
Hello, thank you for staying with us. We hope to see you again real soon!

10/10 Sangat Bagus

Brittany

Bepergian bersama keluarga
Disukai: Fasilitas
Very welcoming
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Robert pada tanggal 25 Mar 2024
We truly appreciate you staying with us. I hope you come back soo and enjoy some fresh baked cookies with us!Robert

8/10 Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

10/10 Sangat Bagus

sathiya

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Manager was very kind but property having faulty AC units, bathroom tub and pipes are worst condition. AC unit noise, don’t let you sleep.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Sruthi Ayodhya pada tanggal 12 Mar 2024
Dear Sathiya,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati Airport. We truly sorry for the experience you faced during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please assured that your concerns will be addressed appropriately. I have shared your comments with my maintenance to prevent situation happening in the future.

6/10 Cukup Baik

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was close to elevator and bed was comfortable. But based on Expedia's site I believed it was a handicap accessible room but it was not. Breakfast was not entirely enjoyable. Limited choices, eggs were overcooked and rubbery.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sruthi Ayodhya pada tanggal 12 Mar 2024
Dear Steven,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cincinnati Airport. We truly sorry for the experience you faced during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please assured that your concerns will be addressed appropriately. I have shared your comments with my breakfast associate to prevent situation happening in the future.

10/10 Sangat Bagus

Geoffrey

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was very clean and room was a good size. Flight was early, so we didn't have breakfast. Would defiantly stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jill pada tanggal 14 Mar 2024
Geoffrey, Thank you for taking your time and sharing your experience with us! We are thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Sherry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and clean. Good for families.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jill pada tanggal 7 Mar 2024
Sherry, Thanks so much for the kind words. We’re so happy you enjoyed your stay. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the service and the condition of everything. I wish there was some food places a little closer, but not a big deal.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jill pada tanggal 5 Mar 2024
Benjamin, Thanks so much for the kind words. We’re so happy you enjoyed your stay with us. We strive to offer every guest the best experience. I am sorry that there are not any restuarants off of the same exit. Please accept our apologies and we hope to see you in the future.

6/10 Cukup Baik

Tichrahn

Traveler bisnis
Disukai: Staf & layanan
Tub was chipped & bottom finish was pealing with half the surface feeling sticky with a discoloring of beige to rusty brown color. Dusty on side table & TV, smeared screen
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jill pada tanggal 5 Mar 2024
Thank you for bringing this issue to our attention, Tichrahn. My name is Jill, Please accept my sincere apology for the appearance of the tub and the dusty furniture. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We will be addressing this issue and we thank you for your feedback.

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan
When we arrived, water was running through the toilet & probably had been leaking all day - or since the last cleaning. The young lady at the desk & my husband made many attempts & finally stopped the leak. She was helpful, but did not have access to the janitorial supplies, which made it more difficult.
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

10/10 Sangat Bagus

donald

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Cincinnati
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

6/10 Cukup Baik

Kyle

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

10/10 Sangat Bagus

Timothy

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
no
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

6/10 Cukup Baik

Chelsea

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.With your feed back, it helps us to get climbing!

10/10 Sangat Bagus

Roy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean and warm. Convenient to the airport.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

4/10 Buruk

Roosevelt

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mold on the bathroom wall. Heavy smell in the room.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Friendly staff, very clean & comfortable room in a very convienent location.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Desiree

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

6/10 Cukup Baik

Peter

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

10/10 Sangat Bagus

Louise

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Robert pada tanggal 21 Mar 2024
Thank you for staying with us! We are always working to improve our selves. We hope you will join us again in the future.

10/10 Sangat Bagus

John

Disukai: Kondisi & fasilitas properti
Limited dining options
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Bryant

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Kathy

Bepergian dalam rombongan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We were in the accessible room. It is in desperate need of an update, especially the bathroom. The tub area was so bad neither of us used it and I had planned on a shower. We were only able to wash up at the sink. Also, it is NOT accessible. My friend uses a walker so we could have gotten her in the tub, but if she were using a wheelchair it would not have worked. It is not a walk in. The grab bars around the toilet are not placed correctly. There is a very limited place to put anything. One of us had to use the coffee table to put luggage, so we could not use it for anything else like sitting at to eat. Marks and holes on the walls, curtains and carpet. It was dark and dingy. The breakfast was even bad. I have never had that experience at any hotel. We were grateful the beds were clean and comfortable at least. And the lobby was nice and clean as well.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jeffrey M

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at the venue was very nice and helpful. They have an airport shuttle which is convenient since they’re right next to the airport. I have nothing but positive stuff to say about them.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Gerald

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Sharan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff excellent easy ride to airport. Bed comfy
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Stephnshan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was pleasant and property is nice although in need of minor maintenance. We had to change rooms because of smoke smell.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Nikki

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas
I waited for 20 minutes to check in because the front desk worker was also the shutttle guy and was taking someone to airport. The Wi-Fi wasn’t working, the ice machine was broke on first floor, and the pool was “out of order” which was very disappointing because we had a toddler.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Pennie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Roger

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to airport, yet room was quiet. Room was spacious and clean, beds were comfortable. Happy with everything.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy in and out of CCG.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Patricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location as far as airport proximity goes. Staff was excellent especially Jen ( or Jill). Very prompt on airport shuttle pick up. Nothing really around the area. One restaurant at Marriott up street and Shell gas and grocery mart. No parks or strip malls, just industrial parks and park/ fly. Pool was good but small. Breakfast not so great. Basic, clean room, served the purpose. Creation Museum close by but better have a rental card, public transit next to nothing and taxis hard to get. Museum is must see!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Terry

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Robert, Roseville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable bed. Convenient to the airport. Fairly priced.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

ella

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Mukesh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Stacy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to airport for early flights, clean, stayed in a suite which was spacious, had fridge and jacuzzi tub. Will stay again for cleanliness and convenience to the airport alone!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Rebecca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to the airport
Menginap 1 malam pada bulan November 2023