Search Hotels Near Cinemark River Valley Mall, Lancaster

"Room was dusty sheets was dirty pool had hair all in it hallways dirty breakfast microwave "

"Amazing staff and clean room. Everything was stocked and neatly placed."

"When checking in, the person at the desk took a personal call and had me waiting, then proceeded to struggle to tell me what I actually owed and was speaking to me like I was stupid. He ended up doing a bunch of separate charges on my card, making it decline, which made the check in process more complicated. Our room also had roaches, and when I mentioned it to the front desk at check out, they said that they’d call pest control, and that was it. they didn’t offer anything to me for the honestly disgusting encounter I had with the pests. Our key cards also got reset around 9am before check out, when check out is at 11am. If one of us weren’t in the room while the other left to pack up the car, we wouldn’t have been able to get back in. When I told the front desk this at check out, they acknowledged it as intensional. The bath tub / shower drain was also severely clogged."

"I definitely didn’t know this place gonna be this nice and clean 10/10❤️❤️"

"Super easy shuttle process, made booking here worth it. "

"Hotel was OK but could be better. Staff was not very helpful or friendly. Breakfast was terrible. Parking was great but be prepared to haul your luggage a significant distance. There were 5 or 6 groups waiting to check in since they would not check anyone in before 3:30. They made no announcement when they were ready to check people in, just checked in the next group that walked through the door, leaving those who were waiting quite surprised and a little upset. Overall nice idea but poor execution. Probably wouldn’t stay there again."

"This property was very nice, breakfast was great and the staff was very helpful."

"I loved our room. And this property was a refreshing break from the usual hotel chains"

"Clean, friendly staff, full amenities options "