Search Hotels Near Cineplex Cinemas East Hills, Calgary

"Was surprised by the music charge"

"Breakfast and clean room"

"Clean room, nice staff, easy parking, AC"

"Very poor . Arrived in evening and no hot water . Was told they only have 1 hot water tank for whole hotel by one staff member . TV not working . Called to desk and second employee offered to move us as no maintenance on site and said therefore nothing g could be fixed tonight . Moved to second room and still no hot water for shower and now phone not working . Maids left used peanut butter container from previous occupants and tub was not sparkling clean as it should be . I would not stay at this hotel again as they need another water tank or maintenance guy on site whatever excuse was the reason . 2 star at the best"

"Decent room. Comfy bed. But bathroom sink didn't drain properly, but I told the front desk and she made a note for maintenance to address it."

"Upon check-in, the room smelled like someone had just smoked inside, and the toilet was clearly used. We went to the front desk to report it, and instead of properly addressing the issue, the staff offered us a spray. After explaining again that the toilet had been used, we were told to bring all our belongings downstairs ourselves so they could change our room. The second room was not any better, the fridge was extremely small, and the main light in the room was not working. We called the front desk and were told they were aware of the issue and that someone would come fix it, but no one ever came. Front desk staff was also very unhelpful. We politely asked if they could help store our cheesecake in a fridge, and the response was simply “can’t,” with no effort to assist or provide any customer"

"We are returning guests, but this time the breakfast did not meet our expectations, the bacon was cold, old and not really crisp."

"Love this Hotel since it is clean & well maintained. Staff are always friendly & helpful. "

"I suffered a shoulder injury at the waterslide requiring paramedics and a visit to the hospital. Staff were helpful but hotel did not have any follow up on my condition or offer any assistance. No compensation was provided."