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"The hotel is nice I love it, the staff very kind and friendly!"

"The staff and breakfast were great. Did not like the sliding door for the bathroom. Overall liked and would stay again."

"We stayed downtown for the Rod Stewart concert. The Hyatt is nice, the staff at check in were very polite. The bartender was great. Highly recommended this hotel for a stay downtown, hope to stay again."

"Excellent location for an event at the arena! The room was a good size and the kitchen area was a bonus, stocked with dishes and glasses. Breakfast had a good variety of items and the coffee was very good. Only complaint was I’d texted prior to arrival that we’d need linens for the sofabed and none were found. It took 2 calls to the front desk to get them. Otherwise, it’s a very nice hotel and we’d stay here again."

"Great !"

"Very cool place in a quiet but convenient location"

"This hotel does not have parking and you have to paid VIP parking."

"Nice hotel"

"awesome staff great location fir baseball games"

"We had no water or ice, the breakfast in the morning was very terrible. All there was , yogurt, pancakes, cut up fruit, coffee was horrible. Sorry to say, I was expecting a lot more for the price I paid."

"The staff made check in very easy, the place is very clean, secure and centrally located in downtown Phoenix. The pool is gorgeous and has beautiful views of downtown."

"Great stay"

"friendly staff, however AC were too loud. The sink drains extremely slow."

"Great place to stay"

"The additional $25 daily destination fee was disappointing. It would be greatly appreciated if guests had the option to opt out of this fee or if it could be eliminated altogether, as this would enhance the overall guest experience."

"The room was GORGEOUS and VERY CLEAN. My boyfriend and I were so very impressed and we will be be back! "

"Excellent"

"Great location near light rail. The room was comfortable and included breakfast was good. This hotel has been under construction for several months"

"The room was clean and staff was friendly."

"Clean and adequate for a short stay. Not walking distance to pretty much anything... food, restaurants or stores. Shower head was more like a power washer... rip off your eyelids if not careful."