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DoubleTree by Hilton Cluj – City Plaza

4.0 star property
Unwind with aromatherapy or rejuvenate with Swedish massages, then savor local flavors at Marco Polo Restaurant after exploring Old Town.

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DoubleTree by Hilton Cluj – City Plaza in Old Town Cluj-Napoca offers a perfect retreat after sightseeing. Relax in the sauna, enjoy spa treatments, and dine at Marco Polo Restaurant. High-speed WiFi, indoor pool, and on-site car rentals with praised staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.984.644
Rp2.212.877 total
includes taxes & fees
30 May - 31 May
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About this property

DoubleTree by Hilton Cluj – City Plaza

  • Upscale hotel located in Old Town Cluj-Napoca
  • Consider a stay at DoubleTree by Hilton Cluj – City Plaza and take advantage of a corner/local shop, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in a massage or aromatherapy. The on-site restaurant, Marco Polo Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as car hire on-site and a bar.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • An electric car charging station, a ballroom and a computer station
    • Wedding services, a front desk safe and meeting rooms
  • Room features
  • All 84 rooms have comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • TVs with cable channels
    • Coffee/tea makers, heating and daily housekeeping

Similar properties

Bar (on property)
Hampton by Hilton Cluj-Napoca
Cluj-Napoca City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 538 reviews
The price is Rp1.454.673
Rp1.621.962 total
includes taxes & fees
31 May - 1 Jun
Hampton by Hilton Cluj-Napoca
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of RON 250 per accommodation, per stay, plus a one-off cleaning fee of RON 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RON 175.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately RON 125 per person
  • Airport shuttle fee: RON 195 per person (one-way)
  • Airport shuttle fee per child: RON 195 (one-way)
  • Self-parking fee: RON 120 per day
  • Pet fee: RON 250 per accommodation, per stay plus a one-off RON 250 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: RON 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Cluj – City Plaza have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Cluj – City Plaza?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Cluj – City Plaza on 30 May 2026 start from Rp1.984.644, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Cluj – City Plaza pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of RON 250 per accommodation, per stay. A cleaning fee of RON 250 also applies. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Cluj – City Plaza?

Self-parking is available for RON 120 per day. Limited spots are available.

What time is check-in at DoubleTree by Hilton Cluj – City Plaza?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Cluj – City Plaza?

Checkout is at noon.

Does DoubleTree by Hilton Cluj – City Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RON 195 per person applies.

Where is DoubleTree by Hilton Cluj – City Plaza located?

Located in Old Town Cluj-Napoca, this hotel is steps away from University of Medicine and Pharmacy Cluj-Napoca and Ethnographic Museum of Transylvania. Birthplace of Matthias Corvinus and Central Park Simion Barnutiu are also within 10 minutes. Cluj-Napoca Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 105 out of 182 reviews
Rating 8 - Good. 58 out of 182 reviews
Rating 6 - Okay. 13 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

Reviews

Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Management was excellent. Best location in the city. The whole staff is friendly. The room is beautiful really this is the nicest place to stay in the entire city. Thank you for everything.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and location. Close to everything! We will return!!
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
Stayed 10 nights in Mar 2024
Verified

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Felt the Romanian Embrace of a Helpful Staff

I was greeted with a warm and friendly front desk! They were accommodating, cordial, and kind. The room was quiet and comforting. I showed up during the rain and left with the sun shining brightly all over Cluj-Napoca!
Stayed 1 night in Sep 2024
Verified

8/10 Good

ROSE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean stay, friendly staff

Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice rooms and great location. Good gym and pool/sauna.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Dumitru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stay there every time we visit family in Cluj.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff. Location is ideal for Cluj!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and nice staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great spot in Cluj, close to everything, Hilton level
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Siarah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a 5 star hotel - TV wasn’t even a smart tv. Looked tired, is in need of desperate re-decor
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden pearl of a hotel

We had an excellent time in Cluj! The hotel is superb! I highly recommend
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Marta

Liked: Staff & service, amenities, property conditions & facilities
Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the edge of old town
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Stamatios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close the window for the AC to work.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Petre

Liked: Staff & service
Not bad
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Gigi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Don’t let name fool you

Pillows like concrete sacks, breakfast was less than desirable, no coffee outside open hours of restaurant For the price, it was a let down, the manager must be on vacation, I had no blow dryer in room, I left a day early as I needed to find a place to sleep, was charged the last day as well, $172 per night in Romania is a lot, the Golden Rose was nicer @ 79$
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación y habitación cómoda
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Good value clean and fresh property with good pool and amenities. Friendly helpful staff. No complaints
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt.

Wir waren zum wiederholten Mal in dem Hotel. Auch dieses Mal war alles wundebar. Wir haben an der Rezeption ein Zimmerupgrade erhalten. Wir konnten über unser Handy ein Fussballspiel auf dem grossen TV in der Bar anschauen und wurden in der Zeit freundlich mit Getränken und Essen versorgt. Bad war groß, mit separater Dusche und Badewanne. Frühstück war gut, optional mit nach Wunsch zubereitem Omelett. Die typischen, warmen Cookies bei Double Tree wurden beim Einchecken auch nicht vergessen. Denn Pool haben wir diese Mal aus Zeitgründen nicht genutzt, waren aber letztes Mal auch damit zufrieden. Wir kommen wieder.
Stayed 1 night in Jun 2025