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Ulasan untuk Holiday Inn Express & Suites Columbus East Reynoldsburg, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Columbus East Reynoldsburg, an IHG Hotel
2806 Taylor Road Ext, Reynoldsburg, OH

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 247 dari 798 ulasan" "
Penilaian 8 - Bagus. 229 dari 798 ulasan" "
Penilaian 6 - Cukup Baik. 153 dari 798 ulasan" "
Penilaian 4 - Buruk. 91 dari 798 ulasan" "
Penilaian 2 - Sangat Buruk. 78 dari 798 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

6,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Anita

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pulled back the covers of the bed and found crumbs. told the front desk person the ice machine had a plate over the whole and couldn't drop ice and he told me to just use another floors. Room was not clean.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Igor

Disukai: Kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Catherine pada tanggal 13 Mei 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Catherine pada tanggal 14 Mei 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

4/10 Buruk

Devin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Floored to say the least. My 9 year old son found a sex toy in our room this morning after already sleeping in the room all night. So it’s beyond clear that the health and safety of their gusts nor cleanliness is priority. The hotel only discounted my room by $40. The money isn’t even the point, I’m disgusted, management didn’t even take the time to touch base with me either.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Catherine pada tanggal 7 Mei 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for the concerns you experienced. Your comments will be shared with our leadership team and we hope to see you in the future

8/10 Bagus

Robert, Santee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 29 Apr 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Tacocia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 13 Mei 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Kathy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We are traveling across the states. I look at the reviews as I decide what to book. This hotel was clean, friendly great breakfast. I absolutely love the darkening shades used in the rooms!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 19 Apr 2024
Thank you for your perfect rating and review. Your comments will be shared with our leadership team and we hope to see you again in the future.

8/10 Bagus

Steven

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 30 Apr 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 19 Apr 2024
Thank you for your perfect rating. Your comments will be shared with our leadership team and we hope to see you again in the future.

10/10 Sangat Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The ice machine was broke.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 19 Apr 2024
Thank you for your perfect rating and review. Your comments will be shared with our leadership team and we hope to see you again in the future.

8/10 Bagus

Shannon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The location was very convenient for us. Our room was not cleaned couple of times during our week stay.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Catherine pada tanggal 9 Apr 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will share them with our leadership team and we hope to see you again in the future.

10/10 Sangat Bagus

Curtis N

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was very good with scrambled eggs, turkey sausage, pork sausage, sausage gravy and biscuits. Fruits and cereals, orange juice and coffee. Very nice and hot!!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Catherine pada tanggal 9 Apr 2024
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Mindy

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Catherine pada tanggal 2 Apr 2024
Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bagus

Angel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room waa clean & updated. The bed waa extremely comfortable. I think all hotels need to have better locking systems on thier doors. But this place was nice. I certainly would recommend & stay again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Catherine pada tanggal 11 Mar 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was really disappointed in the gym facility
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Catherine pada tanggal 4 Mar 2024
Thank you for your rating and review. It was a pleasure to serve you. We apologize for the concerns mentioned and will share with our leadership team. We hope to serve you again in the future.

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Convenient and close to the interstate with some shopping and food close. Had to wait over 15 minutes for check in as there were no staff in sight. Room dated with more traffic noise than expected. Glad I didn't pay much for the stay. Free breakfast included in stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Catherine pada tanggal 26 Feb 2024
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will pass them along to our leadership team and hope to see you again in the future.

8/10 Bagus

DON

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice n Quiet
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Catherine pada tanggal 22 Feb 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Cukup Baik

Gemma, Akron

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
We had a suite for 2 nights, they woke us up at 8am and moved us to another room after the first night. They did the same to another family member that was staying their also. We both were told that our bathrooms was leaking water into the room below. Yes, we got the same story! Lastly, our suite had one small (looked like a 42") TV. Just seemed odd. We haven't seen a TV that small in a suite for years.. not in a king and sofa suite.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Catherine pada tanggal 12 Feb 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future. We will share your concerns with our leadership team.

10/10 Sangat Bagus

Mark

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Ernestine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Catherine pada tanggal 19 Jan 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Sangat Buruk

Loren E

Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 9 Jan 2024
Thank you for your rating and review. We are sorry to see your review is lower than our expectation. Feel free to reach out to us at anytime to further discuss.

6/10 Cukup Baik

Montasia

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Catherine pada tanggal 4 Jan 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
N/A
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Catherine pada tanggal 3 Jan 2024
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Places to eat and drink with in walking distance .
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Catherine pada tanggal 19 Des 2023
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Christmas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and restful
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Catherine pada tanggal 19 Des 2023
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Cukup Baik

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Overall this hotel was fine. The front desk staff was friendly. It was a bit dated, but they are in the midst of renovations, which I didn’t see. But our room seemed fresh and new.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Catherine pada tanggal 29 Nov 2023
Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our leadership team. We apologize for your concerns and hope to have another opportunity to serve you again in the future.

4/10 Buruk

Sean

Tidak Disukai: Kebersihan, staf & layanan
The room was not cleaned very well. There was no soap in the bathroom and when i went to the front desk to request som the employee told me itmwas mounted on the wall. I informed him that the bracket was there but no soap was in it. He had an attitude and gave me a small bar of soap to use. The continental breakfast was nice though.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Catherine pada tanggal 7 Nov 2023
Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our leadership team. We apologize for your concerns and hope to see you again in the future.

10/10 Sangat Bagus

Dustin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything seemed good except for the contracting/construction work in the room seemed very cheap and not good. Paint,plaster, bathroom work. Made me feel like i over paid. Room was clean and it was very quiet. Appreciate the rest.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Catherine pada tanggal 6 Nov 2023
Thank you for your perfect rating and review. Your comments will be shared with our leadership team and we apologize for any concerns. We hope to have another opportunity to serve you again in the future.

8/10 Bagus

Ginger

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Oops!
We purposely choose Holiday Inn Express when we travel because in our experience they can be counted on to be clean and we can depend on the services we like. That was mostly true this time except the hand soap and bath soap were missing from our suite. Not a big deal, but we missed having it. The Kleenex box had three tissues in it, and someone’s dental floss was on the floor. They were having an especially busy weekend, though so maybe this was unusual for them. We just spent 8 nights in Holiday Inn Expresses across the north eastern states. This is the only one that disappointed us a little.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Catherine pada tanggal 6 Nov 2023
Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will share them with our leadership team and hope to see you again in the future.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quality as expected at HIX
Comfortable beds. Clean rooms. Great breakfast. Easy check in and out.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Catherine pada tanggal 30 Okt 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bagus

michael

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Catherine pada tanggal 20 Okt 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best beds
really comfortable beds and bedding. clean and quiet. good price and convenient location. i recommend this hotel.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Catherine pada tanggal 10 Okt 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend
Staff was top notch. Friendly and on spot with everything from check in to breakfast, etc
Menginap 2 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 2 Okt 2023
Thank you for your rating and review. It was a pleasure to serve you and your comments will be shared with our team to continue inspire customer service excellence.

8/10 Bagus

Maureen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean, bed very comfortable. Person at the desk was very competent, but not overly friendly. Good location
Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 18 Sep 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

8/10 Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable
Newly renovated, clean, comfortable and friendly staff. Would stay again if in the area.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 15 Sep 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here before. It is convenient and easily reached from the Interstate.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Catherine pada tanggal 8 Sep 2023
Thank you for your perfect rating and review. We enjoyed serving you and hope to see you again in the future.

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 8 Sep 2023
Thank you for your perfect rating and review. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Sangat Buruk

Jeanette

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No hot water, staff rude, room dirty. Gave us another room no better.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 31 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you. We apologize for your concerns and will pass them along to our leadership team. We hope to see you again in the future

4/10 Buruk

John

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 18 Sep 2023
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future

6/10 Cukup Baik

Felicia

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 15 Sep 2023
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.

2/10 Sangat Buruk

a

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
There was apparently maintenance work going on when we arrive, there was nothing about this on website, and we did not get hot water till checkout day
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 31 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you. We apologize for your concerns and will pass them along to our leadership team. We hope to see you again in the future

4/10 Buruk

Brett, Yuba City

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
This is the worst Holiday Inn I have ever stayed at. The neighborhood is nice with many shops and restaurants but the inside is awful. The hotel has some newer renovations, however, the quality of work looks horrible and everything is dirty. There is a need for attention to detail. As for the staff, they were cordial but not necessarily nice. I was hopeful based off of past experiences with Holiday Inn hotels and reviews but I would not stay here again. We didn't even attempt to try the free breakfast. Definitely not worth the price.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 25 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you and we apologize for the concerns you expressed. We will share your comments with our leadership team and hope to serve you again in the future.

8/10 Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Seemed a bit overpriced for room amenities. Need to button up the room after renovations, before allowing guest to use. But, it did fill a need in a pinch. Thanks
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 21 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

6/10 Cukup Baik

Michael J

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The floor in the bathroom was dirty in spots. In a double bed room, in one bed we found a little rock. Then the other bed had a tiny spider between the sheets and comforter as well as little fuzzes. Probably would not had known about the fuzzes until looking for more spiders.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 18 Agu 2023
Thank you for your rating and review. We apologize for the concerns mentioned and will share them with our leadership team for immediate corrective action. We hope to have another opportunity to serve you again in the future.

8/10 Bagus

robert, utica

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 8 Sep 2023
Thank you for your rating and review. We enjoyed serving you and we hope to have another opportunity to serve you again in the future.

6/10 Cukup Baik

Scott, Martinsburg

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Some minor maintenance issues with the room we had. Seemed like easy fixes that were covered up poorly.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 14 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you and we will share your concerns with our leadership team. We hope to see you again in the future.

6/10 Cukup Baik

Paul

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 14 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future

10/10 Sangat Bagus

Sailesh

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 31 Agu 2023
Thank you for your perfect rating. It was a pleasure serving you and we hope to see you again in the future.

4/10 Buruk

Christopher, Sylmar

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very run down. Actually, kind of a dump. Leaking toilet, not very clean (bobby pins in the shower, trash in the trash cans already), really poorly patched holes in walls, no hot breakfast (as was advertised). When we brought the concerns to the manager, he actually started to get loud and argue with us. Since we were checking out I just left the keys and walked away. He continued making all kinds of excuses getting louder and louder. I'm pretty low maintenance, just wanted to bring it to their attention and maybe get an apology. Don't blame everybody else, just take some responsibility and try to do better man.
Tanggapan dari Catherine pada tanggal 7 Agu 2023
Thank you for your rating and review. It was a pleasure to serve you and we will share your concerns with our leadership team. We apologize for the problems you encountered during your time with us and hope to have another opportunity to serve you again in the future.

8/10 Bagus

Nadine

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Catherine pada tanggal 7 Agu 2023
Thank you for your rating. It was a pleasure to serve you and we hope to see you again in the future.