Hotel dekat Congo River Golf - Bonita Springs

"Our stay was unfortunately very disappointing. Upon arriving, we found food on the floor in our room. We immediately requested housekeeping, but the issue was never properly addressed. The overall cleanliness of the room was below acceptable standards, with dirty floors and hair in the shower upon check-in. The staff experience was equally frustrating. Most team members we interacted with were unfriendly and lacked basic customer service skills. As a Marriott Lifetime Platinum member, I...

"Excellent!!"

"Excellent for families. Poor service at the pool, no waitstaff. Waited forever for service."

"Breakfast was a disaster. Gym was completely inadequate and too small and cluttered. Slightly apathetic people working front counter/reception - hospitality???"

"Was my second time and I love it !!!!"

"Excellent property! The better. Thanks Hyatt Vacation Club."

"Excellent staff. Very helpful and hospitable. Excellent customer service and care. Denise was excellent and professional."

"El desayuno fue horrible , malísimo , todo era malo"

"Excellent. One of the best stays ever."

"Shangri-la Springs historic hotel is a perfect blend of an older time with modern amenities. No detail was overlooked in providing a comfortable stay. This was 18th on our list of historic hotels stays and it has moved very close to the top in excellence."

"Everything was excellent!"

"excelente servicio, todo limpia y comodo."

"This is a cute little place. The kayaks were fun to use and the bicycles came in handy! You can pretty much walk to a lot of places (including the beach). The view was beautiful and everything was kept clean."

"The hotel was hard to get to from the airport. You could only enter from the opposite way off the expressway. The property was dirty, and my room was dirty as well and had stains all over the carpet. I would not recommend this place."

"This was in was in a great location! Everything was clean, staff was helpful and friendly. The wife and I will definitely book it again next time we’re in Naples!"

"Had an awesome time. We will be back."

"Kind staff"

"Updated bathrooms and kitchen"

"Excellent stay, beautiful property with friendly staff. Shout out to Regina for top notch customer service at check -in and check out! Yvette who made delicious cocktails with our rooftop lunch and later sunset drinks at the Tigress was fantastic too. Pool was immaculate and relaxing, lush chair covers and floating beds. Minutes from Vanderbilt beach and shopping areas. We will be back!"

"Just great"