Eksterior

Ulasan untuk Microtel Inn & Suites by Wyndham Tuscaloosa East

2.5 out of 5
Microtel Inn & Suites by Wyndham Tuscaloosa East
6331 Interstate Dr, Cottondale, AL

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 108 dari 652 ulasan" "
Penilaian 8 - Bagus. 152 dari 652 ulasan" "
Penilaian 6 - Cukup Baik. 156 dari 652 ulasan" "
Penilaian 4 - Buruk. 123 dari 652 ulasan" "
Penilaian 2 - Sangat Buruk. 113 dari 652 ulasan" "

6,4/10

Kebersihan

7,2/10

Staf & layanan

6,4/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 11 Mei 2024
Dear Susan,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Microtel Inn & Suites by Wyndham Tuscaloosa East.

2/10 Sangat Buruk

Fatih

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
not quiet, unsafety area, many cars parking in parking lot, listen high volume music talking, all the night doors open and close... terrible
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 16 Apr 2024
Hello Fatih, We apologize for any inconvenience you experienced during your stay. We take all feedback seriously and will look into this matter promptly. Your comfort and safety are our top priorities, and we appreciate you bringing this to our attention.

8/10 Bagus

Cesar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quite and accessible
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 15 Apr 2024
Hello Cesar,We are delighted to hear that you found our hotel quiet and conveniently located. We value your feedback and hope to welcome you back in the future for another enjoyable stay!

8/10 Bagus

Destiny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's the cheapest in town so you get what you pay for
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 30 Mar 2024
Dear Destiny,We appreciate your feedback. While we strive to offer affordable rates, we're committed to improving your experience regardless of price. Please let us know how we can better meet your expectations in the future.Sincerely,Hotel General Manager.Microtel Inn & Suites by Wyndham Tuscaloosa East.

10/10 Sangat Bagus

William

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 19 Apr 2024
Hello William,We are delighted to hear that you had a wonderful experience during your stay with us! We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

8/10 Bagus

Jill

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 24 Mar 2024
Hello Jill,We're thrilled you enjoyed your stay with us! Should you have any further comments to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Know what you are getting
Kind of updated, but stains in room, mold, and lack of hot water made me regret the stay.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 22 Feb 2024
Dear Guest, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for further improvement. Thank you for bringing this to our attention.

8/10 Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and safe
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 3 Feb 2024
Hello Jacqueline,Thank you for your feedback regarding the quiet and safe environment at our hotel. Providing a secure and peaceful stay is of utmost importance to us. We appreciate your positive review and are glad to hear that you had a satisfactory experience. If you ever plan to stay with us again, please feel free to reach out and we will be more than happy to assist you.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 30 Des 2023
Dear Guest,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

4/10 Buruk

Bill, Cypress

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I don’t have high expectations for this kind of hotel, and it’s still the case. The hair dryer didn’t work and the breakfast area hot water wasn’t working…Moving on.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 6 Des 2023
Hello Bill, We apologize for the inconvenience you experienced during your stay with us. Our team is always looking for ways to improve and your feedback is valuable to us. We apologize for the malfunctioning hair dryer and the issues with the hot water in the breakfast area. We appreciate your understanding and hope to provide a better experience in the future.

8/10 Bagus

Juanita

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 30 Nov 2023
Hello Juanita,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are pleased to hear you had a satisfactory experience. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back in the future.

8/10 Bagus

richard

Tanggapan dari Manager pada tanggal 16 Nov 2023
Hello richard,Thank you for taking the time to review our hotel. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Our team strives to provide exceptional service to all our guests, and we will take your comments into consideration for future improvements. Please feel free to contact our management team directly to discuss your concerns further.

4/10 Buruk

Daniel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Poorly kept, dirty, loud, stinky. And $250/night is ludicrous. It's a $69/night motel at best.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 7 Nov 2023
Hello Daniel, We're sorry to hear about your disappointment with your recent stay. We strive to provide a comfortable and clean environment for all our guests. Your feedback is important to us and has been shared with the appropriate team members. We appreciate your input in helping us improve our services.

8/10 Bagus

Virginia

Disukai: Staf & layanan
It was ok for the price. The service was good, we had to have a maintenance person fix our door lock, and they came immediately. It looked like they recently renovated the whole complex. the workmanship is not great. Could have done a better job.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 28 Okt 2023
Hello Virginia,Thank you for your feedback. We appreciate your positive comments about our prompt maintenance service. We apologize for any inconvenience caused by the workmanship and will address this with our team. We hope you will give us another chance to exceed your expectations in the future

2/10 Sangat Buruk

Kebra

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were charged approx $440 and we booked 2 months early, couple across the hall said they arrived the day before and was charged $250. That’s Bull$hit! Floor in room was disgustingly dirty and sticky. No power in bathroom outlet. Fan and overhead lights in bathroom didn’t work. Hair dryer would not work so the front desk loaned us one from someone who apparently lives there, which is odd. Almost no pressure in bathroom sink, shower head was cheap and unadjustable. Large window was left completely unlocked and we were on a ground floor.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 25 Okt 2023
Hello Kebra, We apologize for the inconveniences you experienced during your stay. Our team will investigate the pricing discrepancy and address the issues with cleanliness and maintenance immediately. We appreciate your feedback and will take steps to ensure a better experience for future guests.

8/10 Bagus

Kelcey

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 14 Nov 2023
Hello Kelcey,Thank you for sharing this rating, and we welcome you to visit us again anytime!

10/10 Sangat Bagus

Amos

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like all things about this area . Room and staff parking and closeness to UA stadium ..plus shuttle .to game sats ...
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Latoya Henson _ General Manager pada tanggal 22 Okt 2023
Thank you for taking the time to post your review. We appreciate the feedback. We are glad we could give you the best experience possible. Please come again.

6/10 Cukup Baik

Jonathan

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
It was just ok, didn’t feel very clean but it was all we needed for one night.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 16 Okt 2023
Hello Jonathan ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Cukup Baik

Traveler terverifikasi

Our stay at this hotel was ok. Considering the type of hotel room, rate should be cheap but considering it was a game weekend it is to be expected that even the cheap hotels jack their price up as well. I will not stay here again. Just not my type of hotel.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 7 Okt 2023
Dear Guest,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our rate as well as our price. Please do consider us again on your next visit to the area.

8/10 Bagus

Marion

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay was great!
My husband and I were in town for parents weekend. Our stay was great. Staff friendly, accommodations were clean and comfortable. The property provided us both with complimentary snacks, candy, soda and water. Will stay here again.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 26 Sep 2023
Hello Marion,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and your comments about our property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Sangat Bagus

Omero, Buda

Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 1 Okt 2023
Hello Omero,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Floors were filthy, have not been cleaned in quite some time. Window cushions were ripped and missing fabric.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 26 Agu 2023
Dear Guest, Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Sangat Buruk

Peggy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was so dirty. I dont think the hallways have ever been vaccumed or steps ever swept. Even the lobby was gross. Room was gross, sticky floors and counter nothing cleaned. Dirty towels in bathroom. Do not stay here!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 25 Agu 2023
Hello Peggy, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Sangat Bagus

Ryan

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 25 Agu 2023
Hello Ryan,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

2/10 Sangat Buruk

Michael

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff never vacuumed the front of my room for 4 days i was there they never passed the vacuum and the same popcorn and dirt was still there when I left,unbelievable.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 9 Jul 2023
Hello Michael, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

2/10 Sangat Buruk

Mary

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We got there late because we were driving through! The shower was broken, there were dead bugs on the floor in the restroom and the room. The walls where cracked and moldy in the bathroom as well! Was advertised breakfast but the receptionist that morning said it’s closed and no longer offered I called the front desk three times for the wifi password and the guy in the front ws just sitting there in his phone ignoring my calls!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 4 Jul 2023
Hello Mary, We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 Bagus

Kanya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I enjoyed my stay. The staff was very friendly and accommodating. My only issue is there was mold on the bathroom ceiling.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 20 Jun 2023
Hello Kanya, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 Sangat Bagus

Dr. Alberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel nuevo a buen precio. Estaba remodelando la cocina. No hubo desayuno pero me hicieron reembolso
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Manager pada tanggal 22 Jun 2023
Hi Dr. Alberto,Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us and we are sorry to hear you did not experience our breakfast services. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Bagus

Cheryl

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Me Time
Enjoyed my stay
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 7 Jun 2023
Hi Cheryl,It is wonderful to learn that you enjoyed your stay. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Manager pada tanggal 30 Mei 2023
Hello Mark,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Buruk

michael

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Musty
Is the room had a file odor to it
Menginap 2 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 17 Apr 2023
Hello michael, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Buruk

Kayla

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 15 Apr 2023
Hello Kayla,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Cukup Baik

Jestavia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan April 2023
Tanggapan dari Manager pada tanggal 9 Apr 2023
Hello Jestavia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bagus

Charles

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Nothing special ok for 1 night nice people safe location.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 5 Apr 2023
Hi Charles,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 Sangat Bagus

Darryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
How well manicured the property was! So nice and quiet and very clean the hotel was!
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 28 Mar 2023
Hi Darryl,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

6/10 Cukup Baik

Santiago

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Tanggapan dari Manager pada tanggal 26 Mar 2023
Hello Santiago,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 Cukup Baik

Brooke

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The property is very outdated. Also the receptionist was sleeping when we left to check out the following morning. Super noisy people talking loudly all through the night. Christmas decorations still up in March.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Manager pada tanggal 8 Mar 2023
Hello Brooke, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Clean and comfortable
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Manager pada tanggal 2 Mar 2023
Hello Lisa,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Bagus

CINDY

Disukai: Staf & layanan
You get what you pay for
The checkin was great, but the bed sheet had a stain on it, dirty foot print on tub, toilet wasn’t cleaned and dirty towel on back of bath door
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Manager pada tanggal 10 Jan 2023
Hello CINDY, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 Bagus

Juan Manuel

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Manager pada tanggal 7 Jan 2023
Hello Juan Manuel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Buruk

Jennifer

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Won’t stay again.
The outside and inside trash cans were overflowing. The trash wasn’t taken up from the night before before breakfast. The locks on our door were broken. The deadbolt would not engage and the arm bar lock was half missing.
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

James

Bepergian dalam rombongan
Tidak Disukai: Kebersihan
Room was sticky and hair was stuck in the sticky. What looked like pubic hair was stuck to the toilet seats and bathroom counter. Bed sheets were not cleaned. There were roaches.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Manager pada tanggal 21 Nov 2022
Hello James, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Buruk

Spencer, American Fork

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bathroom was not cleaned. Hallway carpet was extremely dirty. All the towels were stained.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 31 Okt 2022
Hello Spencer, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 25 Jan 2023
Hello James,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall a good stay
We came up up for a Bama game and needed a place to stay that night. It was perfect for us since we just needed a place to sleep. I did notice some mold in a crevice above the shower and the vent in the bathroom did not work (which leads to mold). Other than that, it was very clean the bed was very comfortable and they had snacks for purchase in the room! The room didn’t have carpet, which is great because carpet can hide dirt and germs! Overall we enjoyed our stay.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 27 Okt 2022
Hello Crystal, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

6/10 Cukup Baik

Monique

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff was very helpful and very nice. The only thing that’s needed is pest control and a lot of maintenance.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 25 Okt 2022
Hello Monique,Thank you for sharing your experience. We truly appreciate the insight regarding our staff. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Bagus

jennifer

Bepergian bersama keluarga
Disukai: Staf & layanan
This property was fine! We were scared by the negative reviews. But for a quick night in town for a game, it was an economical solution. Thanks!
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 24 Okt 2022
Hello jennifer,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our property. We appreciate you taking the time to share your experience.

6/10 Cukup Baik

casey

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 23 Jan 2023
Hello casey, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff very welcoming, snack tray in room was such a nice touch. Clean and neat.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 24 Okt 2022
Hello Amy,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and comments about our front desk. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Manager pada tanggal 15 Jan 2023
Hello Christopher,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.