4/10 Buruk
Pamela
Bepergian bersama teman, Bepergian bersama hewan peliharaan
21 Jul 2025
Disukai: Kebersihan, staf & layanan
This was an odd mix of excellent and terrible. The staff were amazing, friendly, and helpful. The hotel is conveniently located- right off I-29 and around a lot of entertainment options. The whole area, both inside and out, are well maintained. Breakfast was simple and as expected.
But the room?
At first it looked perfect, but then we noticed the bedspread and pillows felt damp. The vinyl floor and walls were damp. The AC was set at 63- not a problem- we set it at 73. The mirrors fogged up with cold condensation. Our insulated bottles started to sweat (and they never do). The room didn’t warm up so after a hour we shut the AC off.
We thought that would help the dampness, but the room actually got wetter. By morning, it was like someone spilled water on the floor.
The hallway and lobby weren’t like this so something is definitely wrong with that room but we couldn’t find anyone to tell when we checked out. Now I’m sneezing and congested.
Strangest experience ever.
Pamela
Menginap 1 malam pada bulan Juli 2025