Hotel Ramah Hewan Peliharaan di Covington

"The property is clean, the breakfast is excellent, and the room was spacious. Unfortunately, the air conditioning didn’t keep up well, and the room was warm until the middle of the night. The bed and pillows are also some of the most uncomfortable I’ve ever experienced. The pillows were extremely flat and the bed had no cushion. If I had drove versus flying and could take it home, I would have bought a pillow at the store. Highly recommend if you prefer not to sleep flat."

"I genuinely don’t have enough characters to articulate how frustrating of a stay this was. DO NOT STAY HERE. The staff are ALL incompetent. Let’s start with the reservation. I made the reservation online. Called to confirm. Employee 1 &2 could not find it and told me I did not have a reservation. Employee 3 found it. I had to call 3 separate times to confirm this information. I requested an early check in and was told that it would be $45 to check in early but the cost could be waived if I...

"The staff was nice and the room was spacious. Breakfast and coffee were great. The lemon water out at check-in was nice. I could hear my neighbors easily and the room smelled like wet dog a little."

"Clean room, friendly staff, enjoyed the breakfast offerings. The water pressure is going to be missed. Only complaint is where my room was in the back of the building faces a busy highway and the second night I stayed there it was very loud throughout the night due to blasting music and various loud cars. I know that’s not the hotels fault but I reccomending asking for a front facing room if possible."

"Our room was very well cleaned and beds were comfortable. The lobby was nice hangout spot too."

"The front desk canceled my reservation because I checked in late, although the room was already paid in full thru Expedia. The hotel required me to had to pay them directly to keep the room and ask Expedia for a refund. I contacted Expedia but was told it would need to be escalated to another department and I would hear back soon."