Search Hotels Near Crestwood Medical Center, Huntsville

"No bathroom tissue first room was not clean. I would not recommend anyone to stay here."

"When you drive into the parking lot you have to push a button for a ticket (it clearly states it costs $20 to park on their property overnight, even if you are a hotel guest). The line to the front desk for check-in stretches halfway across the atrium, it takes well over 30 minutes to stand in line and get up to the front desk (this is apparently normal for them because there was a line during our entire stay each time we went past the front desk). We finally get to the front and speak to a human being and are promptly told that our king-size room wasn’t ready yet and they would call us when it was. So we got out of line and waited in some seats in the atrium for about 50 minutes (at this point I called hotels.com and they couldn’t reach the front desk by phone). We got back in line for another 30 minutes. Finally got our room key! Room was beautiful. We stayed ONE NIGHT and when we left we were held prisoner in their parking lot unless we paid $100 for parking for ONE NIGHT!! We tried to back up and go talk to someone, but alas…. another backed-up 30 minute line at the front desk! We ended up paying the $100 at the exit machine just to buy our freedom. We called the hotel and couldn’t get anyone on the phone. Called Hilton Member # (we have a membership btw), they got hotel to call us. The hotel staff was extremely rude and didn’t help at all!!! This Huntsville Hilton must be the leader in DEI hires! Didn’t Earn It & don’t know what they’re doing. Very bad experience!!!"

"The front desk guy was nice enough, but a little creepy. "

"The rooms were nice and clean. The staff was both friendly and helpful. The only problem was the parking. There needs to be more parking spaces for guests."

"Bring your wallet. Plan food ahead of schedule. Convenient location. Downtown kind rough area after dark."

"Nice roomy room. Very clean. Friendly staff "

"I have no complaints on this property . "

"Yes"

"Toilet paper supplied in room was sub par"