Crystal hotel guide. Independent hotel in Crystal, Minneapolis - St. Paul

"It was good but didn’t realize we had to pay for parking as well. "

"We couldn't figure out how to turn the heater fan down. The sound from it made a difficult sleep."

"Clean rooms. Staff very friendly. Bed was comfortable. "

"Adequate. That's all I'm gonna give it. The staff is indifferent. Training hospitality services would be an immediate improvement. Learn hospitality service if you're going to be in the industry. The room is cramped with oversized furniture taking up floor space. Designer of the rooms must have tossed the brand inspirations out the window because this is DIY and not good. "

"Nice rooms that are in the same area has the mall"

"Under staffed, very long wait to check in. Short pool hours, rip off!"

"The hotel grounds looked terrible. There were large dumpsters everywhere when we checked in the staff told us that there was free breakfast in the morning, but that was not the case. The hot tub was broken."

"The room was mostly clean other than the black hair on the top of the tissues and a long one on the toilet paper. The staff was friendly in the morning. Not happy I had to pay to park. I think that's b.s considering I paid to stay there. Definitely will not stay there again if I ever come back to Minneapolis. "

"The staff are always super friendly and helpful!! Love staying here. "