Detail interior

Ulasan untuk Hotel Victoria

3.5 out of 5
Hotel Victoria
Calle Larga 6-93 Y Borrero, Cuenca, Azuay

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 105 dari 132 ulasan" "
Penilaian 8 - Bagus. 20 dari 132 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 132 ulasan" "
Penilaian 4 - Buruk. 1 dari 132 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 132 ulasan" "

9,8/10

Kebersihan

9,8/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

8/10 Bagus

Stanley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property needs to update their wifi. It was sketchy at best. Hard to maintain a good signal. Also the bedding, pillows and matress were hard as a rock. The rooms need a update.
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

RICARDO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente hotel
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Susana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jaime Philip

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Alvaro

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

tim

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Gustavo

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Anne

10/10 Sangat Bagus

ignacia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was EXCEPTIONAL.!! I really enjoyed the staff they were sweet, friendly and extremely helpful. This is the place I will be staying when in Cuenca. Everything was a walk away.

10/10 Sangat Bagus

Tere

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelent service, the rooms are very clean and comfortable, the staff are super nice and friendly, breakfast was very good!!
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Cyril

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very helpful and courteous and went out of the way to assist us. Overall a very pleasant experience.
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Juan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El servicio y personal del hotel es de primera! Cómodas habitaciones y excelente ubicación
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Ana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel Amazing room 4 star restaurant
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

EDUARDO ANDRES

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente, el servicio y la ubicación.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Victoria was lovely and in an excellent location. It was spotless and the service at the hotel and restaurant was superb. We enjoyed using the upstairs sitting area outside of our room and the view from the balcony was fabulous. The only reason we did not give Hotel Victoria at the highest rating for comfort as the bed was a bit hard for our preference.
Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Rodrigo

Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Liz

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service is top-notch, especially all of the front desk staff. The amenities and room are comfortable and on the nicer side for Ecuador hotels, wonderful breakfast and bar area with established staff. Beds can be firm everywhere in Ecuador so don't hold this against the property because the pillows are great; as well, there is noise if on the street side (because it's so convenient for old town walking naturally), but it quiets down by about 10pm so it's acceptable if you want a larger family suite, and the convenience of being so close to the riverwalk and the main city attractions/walkable, which is key. Everything overall was so wonderful that we would definitely come back for a future stay.
Menginap 3 malam pada bulan Agustus 2022

8/10 Bagus

Javier

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Las personas que trabajan en la recepción y en el restaurante son excepcionales en todo sentido. El hotel es precioso, súper cómodo y bonito. La ubicación es a la vez excelente y mala. Excelente porque está en pleno centro y se puede caminar desde ahí a todas partes pero, también es una calle con bares y discotecas. El ruido en las noches es difícil de soportar.
Menginap 4 malam pada bulan Juli 2022

8/10 Bagus

Greta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2022

10/10 Sangat Bagus

Aiden

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Juli 2022

10/10 Sangat Bagus

Rita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely stay again. The breakfasts were amazing!!!
Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Christian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great traditional Hotel at the river where you get treated as family. Great breakfast with beautiful views and outstanding gastronomy and service
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Mihaela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the staff was wonderful, starting with Victor and Flavio at the reception, Robert in the dining room, and the cleaning crew who’s name I didn’t catch. We arrived late evening with our child sick from the flight to Cuenca. Victor helped send an excellent tea to help with the nausea and stomach issues as well as a soup and drink for the parent who stayed in the room and couldn’t go out for dinner. Great hotel, comfortable and clean rooms and bathrooms. It felt just like being home. Right next to the Remigio Crespo Toral Museum and the Historical Center.
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Juan

Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

GERARDO A

Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

John

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service, tons of local flavor in the decor, easy to walk. Loved it!
Menginap 3 malam pada bulan Februari 2022

10/10 Sangat Bagus

Joel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best of all was the staff, from reception to bar and food, and room service, it cof not be better. Every one well trained and friendly I'd give it a 1 10 on a 5 scale
Menginap 3 malam pada bulan Februari 2022

10/10 Sangat Bagus

Javier

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente servicio y ubicación
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Historic building right in the center of old town. Rooms completely refurbished. Excellent on-site restaurant. Overlooked the river.
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Das Hotel ist sehr gut gelegen und hat Charme. Das Zimmer war schön und das Frühstück war ebenfalls ausreichend und sehr gut. Ein paar Steckdosen mehr wären super ))
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Es un hotel muy cómodo con todos los servicios
Menginap 4 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Ramiro

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelencia Hotel Victoria
Equipo administrativo excelente. Servicio y limpieza muy Buenos. Localización muy buena con museos y restaurantes cercanos.
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location...an easy walk to parks,restaurants, transportation, and shopping. It was a charming, well-maintained hotel and the included breakfast was very nice. The staff was friendly and helpful. I honestly cannot think of a single area in which improvement would be recommended.
Menginap 3 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property has a great location, just above the river that traverses the city and within walking distance of the historic core of Cuenca. The breakfast served in the restaurant is outstanding. The staff was very helpful in setting up our day trips to Ingapirca and the Parque Nacional Cajas, as well as arranging our transportation to Saraguay. My only criticism is that there are few hooks in the bathroom to hang clothes while bathing.
Menginap 4 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El ambiente del hotel y el personal muy bien
Menginap 2 malam pada bulan Juni 2021

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente!
Bellisimo y excelente servicio, todo nitido, el desayuno a todo dar. Una excelente experiencia. Loved it!
Menginap 2 malam pada bulan Juni 2021

10/10 Sangat Bagus

MATTHEW

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
It was a very nice hotel and in a great location.
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel Victoria was fabulous -- great location in Old Town Cuenca, beautiful furnishings, professional and friendly staff, delicious breakfast in the downstairs restaurant, reasonably priced. Incredible view of the city from my room. Highest recommendation.
Menginap 1 malam pada bulan Mei 2021

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent choice in Cuenca!
Perfect central location, free parking, lush garden, rooms and dining overlooking the river. Old-world style, modern comforts. Great on-site restaurant with good-value and high quality daily 3-course specials.
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy atento
Muy atento y atento a los detalles de alojarse en Cuenca. Y se sentía seguro y privado al mismo tiempo. Lugar para mejorar sería el desayuno, ya que me pidió vegano y parecía una molestia para ellos. Excelente servicio aunque en general.
Menginap 2 malam pada bulan April 2021

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mr Daniel Miller
Hotel Victoria is an outstanding, historical hotel above Tomebamba River and 4 blocks from Parque Calderon in El Centro. Great location! Restaurant food and very good and service outstanding. Highly recommended.
Menginap 7 malam pada bulan April 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful Hotel in a very nice location. Great Staff.
Menginap 2 malam pada bulan Maret 2021

10/10 Sangat Bagus

Gabriel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Laura, Dallas, TX

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will definitely go back to this hotel! Such a lovely place with walking distance to great restaurants and shops!
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Victor pada tanggal 25 Des 2020
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well our perfect location that within walking distance to The Historic Cathedrals, and other beautiful locations. We look forward to welcoming you back to our hotel in the future.

10/10 Sangat Bagus

Rogelio, Guayaquil, Ecuador

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente servicio, buena ubicación y muy bonitas instalaciones propias de un hotel de sus características.
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Jussi

Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was wonderful with the city center within easy walking distance on level ground. We were pleased with the restaurant with good menu and well prepared food. Staff was always courteous and concerned that we were pleased. One thing of note is that we were not allowed to leave our waiter's tip on a credit card. We had to leave the tip in cash. This was the case in many establishments in Ecuador. Bring plenty of tip money with you as it is sometimes difficult to break large US bills while in Ecuador.
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Victor Portoviejo pada tanggal 11 Mar 2020
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well our perfect location that within walking distance to The Historic Centre, and other beautiful locations. Our hotel objective to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Cukup Baik

JuanCarlos, LaPaz

Traveler bisnis
Disukai: Kebersihan
This hotel has a beautiful lobby and restaurant. But you have to be lucky to get a nice room. All room.are different. Manu of them are terrible. My first one was cold, I asked for another instead. The 2nd one worst than the one before.. this time too warm.. I felt like in a sauna. Both or them without plugs to charge cell phones or similar. Finally after a terrible night they gave a nice room, with nice view and good weather. Next time I will look for another hotel in Cuenca. Any ways the staff were very polite and frienly.
Menginap 2 malam pada bulan Januari 2020