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Mansión Alcázar Boutique Hotel

Property class: 4

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Consider a stay at Mansión Alcázar Boutique Hotel and take advantage of free cooked-to-order breakfast, a coffee shop/cafe and a garden. Treat yourself to aromatherapy, a massage or a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services
  • Bar
The current price is Rp1.426.260
Rp1.568.886 total
7 Sept - 8 Sept

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Queen Bed

A large bed with a canopy, a bedside table with a lamp, and a window with curtains.

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A neatly made bed with white linens and two rolled towels placed on the bed.

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a book titled 'Ecuador', a hat, and a view of the outside through large windows.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, wooden headboard, a decorative wall panel, a nightstand with a lamp, and a wardrobe.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Superior Twin Room, 2 Single Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

A hotel room with a large bed, a sofa, a small table with chairs, and a desk with a lamp.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Suite, 1 King Bed

A hotel room with a large bed, two nightstands, a canopy bed, and a decorative wall piece.

Traditional Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

A hotel room with two beds, a sitting area with a chair, a small table with a vase of flowers, and a brick fireplace.

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi
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About the area

Located in Downtown Cuenca, a neighbourhood in Cuenca, Mansión Alcázar Boutique Hotel is near the airport and near a boardwalk. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those looking for area attractions can visit University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium. Inter-American Center of Popular Arts and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104

What's nearby

  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    3 min walk - 0.3 km
  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    3 min walk - 0.3 km
  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    12 min walk - 1.0 km
  • Convent of the Assumption
    3 min walk - 0.3 km
  • San Sebastian Plaza
    5 min walk - 0.5 km

Getting around

  • 14n - Antonio Borrero Station
    9 min walk
  • Gaspar Sangurima Tram Station
    14 min walk
  • Cuenca (CUE-Mariscal Lamar)
    7 min drive

Restaurants

  • Chocolateria Dos Chorreras
    3 min walk
  • Raymipampa
    5 min walk
  • Café San Sebas
    5 min walk
  • Mansion Matilde
    6 min walk
  • Café Del Parque
    5 min walk

About this property

Mansión Alcázar Boutique Hotel

  • Upscale historic hotel in the city centre
  • Free cooked-to-order breakfast, a coffee shop/cafe and a garden are just a few of the amenities provided at Mansión Alcázar Boutique Hotel. Treat yourself to aromatherapy, a massage or a manicure/pedicure at the on-site spa. The on-site local and international cuisine restaurant, CASA ALONSO, offers breakfast, lunch, dinner, light fare and garden views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Additional perks include:
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Babysitting (surcharge), 12 meeting rooms and concierge services
    • A 24-hour front desk, tour/ticket information and smoke-free property
    • Guest reviews speak highly of the helpful staff, first-rate property condition and location
  • Room features
  • All rooms are individually decorated, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 46-inch LED TVs with satellite channels
    • Wardrobes/cupboards, full-sized fridge/freezers and heating

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Rp1.076.423 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CASA ALONSO

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 452 square feet of conference space
  • Computer station

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 13 per person (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Mansión Alcázar Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mansión Alcázar Boutique Hotel?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Mansión Alcázar Boutique Hotel on 7 Sep 2026 start from Rp1.426.260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Mansión Alcázar Boutique Hotel?

Checkout is at noon.

Does Mansión Alcázar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 13 per person applies.

Where is Mansión Alcázar Boutique Hotel located?

Located in Downtown Cuenca, this spa hotel is within a 5-minute walk of San Cenaculo Church, Church of Santo Domingo and Iglesia San Sebastián. San Sebastian Plaza and Calderon Park are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Unidad Nacional Tram Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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