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Hotel was excellent. The staff were truly outstanding and such nice people

Very clean and comfortable

We had a lovely stay at the MO Jakarta. The outstanding factor was the staff - kind, helpful and efficient. With extra touches, our stay exceeded our expectations. Breakfast was delicious. Thank you.

We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found...

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

Staff

Fantastic staff in an amazing building. Really well maintained with great amenities in a good location. The food & the view from the restaurant was spectacular.

I got upgrade. Very nice

Good service

Very high quality hotel, in a good location with helpful staff