Kastel di Cusco

"The room and property itself was very nice. However, the communication from staff was extremely poor. At check-in we were advised there was a free shuttle to the airport, and we scheduled this on the spot. However, when we went to check out they advised us they had booked the shuttle for 5pm and not 3pm like we had requested. They then advised it was not possible for the shuttle to take us now and we’d need to make our own way to the airport at our own cost. They eventually arranged a taxi for...

"This was our second stay at Palacio del Inka in the past year, and its biggest advantage is definitely the location. It is incredibly convenient and within easy walking distance of so much of Cusco, which makes it an excellent base for exploring the city. The hotel itself is quite large and sprawling, and at first it can feel a little like navigating a maze, but once you figure out the layout, it becomes much easier. The front desk staff have always been very helpful and accommodating and the...

"execelente"

"Excelente hotel. Me guardaron mis maletas mientras estaba de trekking. Se extrañó el sauna que estaba en mantenimiento"