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Carmen Hotel Cusco

3.0 star property

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A short walk from Plaza de Armas, Carmen Hotel Cusco provides free continental breakfast, 10 coffee shops/cafes and 3 bars. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

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Policies

Check-in

Check-in start time: 9:30 AM; check-in end time: 11:00 AM
Minimum check-in age - 15

Check-out

Check-out before 8:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PEN 1 per person, per night
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 25
  • Airport shuttle fee per child: PEN 25 (up to 5 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Frequently asked questions

Is Carmen Hotel Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carmen Hotel Cusco?

Self-parking is free at this property.

What time is check-in at Carmen Hotel Cusco?

Check-in start time: 9:30 AM; check-in end time: 11:00 AM.

What time is check-out at Carmen Hotel Cusco?

Checkout is at 8:30 AM.

Does Carmen Hotel Cusco provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PEN 25 applies.

Where is Carmen Hotel Cusco located?

Located in Cusco Historic Center, this hotel is steps away from UNSAAC Yale International Center and Plaza de Armas. Santa Catalina Convent and Gato's Market are just steps away. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 15 minutes.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

orlando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peor trato que he recibido.... Reserve en hotel qosqallay byb.... Hotel fantasma no existe.... Hable al tel proporcionado.. Nadie contesto.. WhatsApp tampoco..... Tenia reserva en Carmen... Otra direccion al hotel que reserve.... 1 madrugada caminando.. Buscando hotel..... Yo reserve y pague con 5 meses... Antes.... Tuve que buscar otro hotel para hospedarme......
Stayed 4 nights in Jun 2025