Hotel dekat Custom House Maritime Museum

"Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!"

"This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of...

"Eggs were horrible"

"Definitely a place that the state welfare department uses to house the homeless. Bedding had dirt and hair all over, including the pillows. White sheets and towels had a yellow hue to them. Floors are definitely not swept. Shower full of hair and grime. Even the light switches had a layer of dirt and grease. The room smelt like stale cigarettes and the lobby had a musty smell. We went to Walmart and purchased new sheets, towels, pillows,air freshener and cleaner. I cleaned the shower and a...

"Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. "

"Cleanliness of when you first come in the building and the smell of cigarettes open the windows for a few"

"Not as advertised,place smells bad,sheets had stains,coahc had stains, deff not worth it…presented online as a hotel but in person had motel vibes "

"Wouldn’t stay again. Hotel grounds were dirty. Pool "

"For a low budget place rooms are always clean... They are trying to update the place. Staff is always friendly.. "

"Smoking "

"Checking in was a breeze. Luisa was very helpful and so friendly. My room was amazing and the bed was so comfy. I think what ultimately made my night was the text from Luisa, checking in to make sure I was ok and if I needed anything. That definitely made the experience and the decision to stay the night, the perfect choice. I will be booking a room here in the future."

"The rooms were clean and the property was well maintained. The food at the restaurant The Helsman was excellent and would recommend the filet mignon. I rated the amenities only fair since the gum is closed until further notice."

"Breakfast was the best. Service excellent. "

"great"

"I've stayed here twice now, so I feel that I can definitely give an enthusiastic positive review of this motel. I visit this area regularly, and I've stayed in at least 6 other hotels and motels nearby. This is the first one I've gone back to, because it checks all my boxes: Great Location (it's near the highway on/off ramp, it's close to a ton of different shopping, restaurants, and touristy sites, it's easy to enter and exit the parking lot), Well Maintained Property (the grounds were...

"This place was great! Beautiful space and lovely people who run it. The art and decor alone make the place fun. Great location and wonderful hospitality."

"Great place."

"The room didn’t smell good. The condition of the room wasn’t exactly as advertised."