Search Hotels Near Hygienic Art Gallery, New London

"When you walk in it stinks , pool wasn’t heated and they had no breakfast on site . Wanted a refund and staff refused. I got no accommodations or discount from property and after i give up with the pool staff than came to turn on heat too pool . I was very upset kids was cold I had to find other things out side of the property to entertain my kids ."

"Cleanliness of when you first come in the building and the smell of cigarettes open the windows for a few"

"The property seemed past its prime. The bed was comfortable, and I slept well. The carpet was dingy. The staff was helpful. The air conditioning worked well."

"I reserved a jacuzzi suite based on online photos. The room we got did not look like the photos. The suite was a large room divided by a plywood structure that was painted blood red. The jacuzzi was stained and unappealing. The kitchenette lacked anything to use for food preparation. There were only empty drawers and cabinets. There wasn’t even a coffee maker. Reception was polite, but the whole place seemed to also be serving as housing. We were disappointed."

"Eggs were horrible"

"Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!"

"Very friendly employees. Very helpful"

"Checking in was a breeze. Luisa was very helpful and so friendly. My room was amazing and the bed was so comfy. I think what ultimately made my night was the text from Luisa, checking in to make sure I was ok and if I needed anything. That definitely made the experience and the decision to stay the night, the perfect choice. I will be booking a room here in the future."

"The first unacceptable problem was that the property is NOT HANDICAPPED ACCESSIBLE!! The second issue was that the property listed many amenities on Expedia that DID NOT EXIST!! I specifically booked our stay for The Arcade,Gift Shop, vending machines,and expected the breakfast buffet to be like the pictures that were posted!! Not even close!! My advice from this experience is to call the property first before you book it!! Especially if you have children!!!"