Pemandangan dari properti

Ulasan untuk Da Nang Mikazuki Japanese Resorts & Spa

5 out of 5
Da Nang Mikazuki Japanese Resorts & Spa
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 213 dari 295 ulasan" "
Penilaian 8 - Bagus. 51 dari 295 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 295 ulasan" "
Penilaian 4 - Buruk. 12 dari 295 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 295 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

9,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Hwee Bin

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Beautiful hotel with gorgeous view, clean, staffs are friendly. I paid for a room with beautiful view with high price, however, the room was very hot with a temperature of 25 degrees cel. I call the reception to complain about it, they said they’ll adjust it at their end. At 12:00am, the room temperature was still high. I was awake all night without any sleep. The reception should have called me to find out if our air condition works but they did not. Will not stay in that hotel anymore and would not recommend to anyone.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

KENJI

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
子連れにはとても良いが中心地まで遠過ぎる。 レストランなど行く場合は片道30分のタクシーはマストになります。
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kurt, Yokosuka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Nancy

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Relations Department pada tanggal 10 Apr 2024
Dear Mr/Ms Nancy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa

10/10 Sangat Bagus

??

Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Waldemar

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Ein tolles Hotel, mit Wahnsinns Anlage, etwas ab vom Schuss. Personal versucht einen immer wieder was aufzuschwatzen. Super Frühstück. Wasserpark ist etwas überbewertet und nicht den Preis wert.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

Emi

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
"Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Da Nang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

KYOUNGRAK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The water park is very good.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 10 Apr 2024
Dear Mr./Ms. KYOUNGRAK,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our facilities and Waterpark. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese Resorts and Spa

10/10 Sangat Bagus

Bruce

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Tyrone

Bepergian dalam rombongan
Great resort with friendly and helpful staff. Room was nice and clean with a lot of amenities. Definitely recommend
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Fasilitas
Beautiful resort. Highly recommend this place to stay in Da Nang
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Minheon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
아이와 같이 시간보내기 너무 좋았습니다. 청소 상태나 직원들의 응대가 너무 친절했습니다. 기억에 남을 여행이었어요.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 Sangat Bagus

BEDARD

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect staff,food,tools,water Park for the kids is great even for parents five stars!!!!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staff. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Garry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room is very far from the main hotel and it was next to the horse stable so sometimes you can pick up a bit of uncomfortable smell if wind happens to bring them to your direction. The bed was so big and very comfortable. Our drivers were very friendly. I was thankful for cold towels that they prepared when we returned to the car. The staff in the lobby were very friendly and informative. It was a very nice stay.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All staff were friendly breakfast was excellent
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

YOHEI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's amazing nice room!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Team pada tanggal 27 Feb 2024
"Dear our valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese resorts and Spa"

4/10 Buruk

trang

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Restaurants are over priced and not good . Extra charges on everything.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

HIN PO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good facilities and beautiful scenery hotel !
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 17 Feb 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

Truong

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outdoor pools and water park are great fun for kids. That said, the build quality of the pool and slides could be improved. There metal barrier pipes/columns should be replaced by some safer materials, like the indoor water park. The Japanese decorations and Mount Fuji pools are tacky. The staffs were wonderful and made it a pleasant stay.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Team pada tanggal 27 Feb 2024
"Dear our valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa"

10/10 Sangat Bagus

sungwon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 17 Feb 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

BYEONGYONG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
시설이 깨끗하고 직원들이 친절 하여 편하게 놀다 왔어요
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 17 Feb 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience. Providing the most memorable experience for guests is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable. Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future. Best Wishes, Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Ivan

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Department pada tanggal 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

Hyesung

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 4 Feb 2024
Dear Mr./Ms. Hyesung, Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon. With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and Spa. Best Wishes, Hotel Management Board Da Nang Mikazuki Japanese resorts and Spa

10/10 Sangat Bagus

Lkhamaa

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worth spending money here. Enjoyed very delicious and abundant breakfast, onsen, and water park. Definitely come back again.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 31 Jan 2024
Dear Mr./Ms. Lkhamaa, It is a true delight reading your feedback upon a most excellent stay with us. Thank you for taking the time to share your delightful experiences from our Waterpark facilities to our Dining offerings. We look forward to the next opportunity to welcome you back with us again, and to enjoy refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Sangat Bagus

sang hoon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 31 Jan 2024
Dear Mr./Ms. sang hoon, Thank you for staying at Da Nang Mikazuki Japanese Resorts & Spa on your vacation. We are pleased to know that you had a wonderful stay with us. All of the team looks forward to welcoming you back soon. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Sangat Bagus

Kyoung Hwan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 27 Jan 2024
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

JAEYEOL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 27 Jan 2024
Dear Our Valued Guest,Customer satisfaction is always the top priority in all our activities. Our staffs are very happy to know that you and your family had a delicious lunch and were especially impressed with the dedicated service of the restaurant staff. Your compliment is an encouragement for all members of our restaurant to continue their efforts every day.Thank you once again for visiting us and we look forward to welcoming you back soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

KYUNGHO

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
시설 등 전체적으로 만족하였으나, 의료사고 관련 지원(?)이 너무 아쉬웠습니다. 아이가 숙소 내에서 넘어져, 손가락이 크게 부어오르고 골절이 의심되어 VinMEC 응급실에서 진료를 받았는데요 안내데스크에 사고내용을 설명하고, 지원을 요청하였고, NURSE가 아이를 살펴보고 병원으로의 이송에 대한 안내를 해주어서 당황스러웠습니다. 손이 부어오르니 ICING(얼음 제공) 및 병원 이송 지원 등이 절실하였으나, 언어 문제와 수동적인 자세가 마음에 들지 않아 급한대로 직접 그랩을 불러 응급실로 가서 진료 받았습니다. 진료를 마친 후 리조트롤 돌아와서 상황을 정리해보니 리조트 내 차량도 있었고, 그랩 호출 정도는 충분히 지원할 수 있다고 생각이 되었는데(고객 서비스 관점) 아쉬웠습니다. 사고발생 시, 리조트에서 지원 가능한 부분에 대한 프로세스를 확립하고 훈련하고 지원한다면, 저 같은 경험을 한 경우 리조트에 대한 고마움은 잊혀지지 않을 것이라고 생각합니다. 유쾌하진 않았지만 좋은 경험이라고 생각하며 미카즈키에 발전을 기대하겠습니다. 잘 쉬다갑니다
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari 게스트 관계 팀 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 26 Jan 2024
친애하는 KYUNGHO고객님,우리와 함께한 경험에 대해 글을 써 주셔서 감사합니다. 우리가 머무는 동안 기대에 못 미쳤다면 진심으로 사과드립니다.제기 한 포인트가 처리되고 그에 따라 처리된다는 점을 안심하십시오. 다시 한 번, 소중한 피드백과 통찰력을 공유해 주셔서 감사 드리며, 따라서 서비스를 더욱 개선 할 수 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,

8/10 Bagus

Woonhak

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 22 Jan 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

10/10 Sangat Bagus

JIHAI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
맘에 드는 최고의 호텔
아이와 함께 너무나 즐거웠어요
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 22 Jan 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

8/10 Bagus

JongCheon

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 22 Jan 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

10/10 Sangat Bagus

yoonjae

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
굿
좋아요
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 22 Jan 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

10/10 Sangat Bagus

yoonjae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋아요
좋았습니다
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 22 Jan 2024
친애하는 고객님께,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 다낭 미카즈키 일본 리조트 & 스파에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,

10/10 Sangat Bagus

Thananthorn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Guest Relations Team pada tanggal 22 Jan 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,

10/10 Sangat Bagus

JINSEOK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 10 Jan 2024
Dear Mr./Ms. JINSEOK, It is a true delight reading of your feedback upon a most excellent stay with us. Thank you for taking your time in sharing of your delightful experiences. We look forward to a next opportunity to welcome you back with us again, and to enjoy upon refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Hotel Management Board Da Nang Mikazuki Japanese Resorts & Spa

4/10 Buruk

??

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
チェックアウトの際に、部屋のハンガーが見当たらないと言われた。 持ち帰っていないのに嫌な気分になった。 備品管理を厳しくするなら、チェックインの際に部屋まで案内し、備品の説明をした方が良い。
Tanggapan dari ダナン三日月ジャパニーズリゾーツ&スパ pada tanggal 10 Jan 2024
お客様へ この度は、数あるホテルの中より弊館にご宿泊を賜り、誠にありがとうございました。 また、貴重なお時間を頂戴し、ご滞在のご感想をお寄せいただきましたことにも重ねて御礼申し上げます。 しかしながら、この度のご滞在におきまして、チェックアウトの際の接遇についてご不快な念を抱かすこととなってしまいましたことお詫び申し上げます。 お客様より頂戴しておりますご意見を真摯に受け止め、直ちに全従業員の再教育を図りますとともに、またお客様にお戻りいただけるホテルとなれますよう、スタッフ一同精進してまいります。 今後も弊館へお越しいただく皆さまには、心あたたまるサービスを常にご提供できますよう、スタッフ一同邁進いたしますので、どうかこの度の不手際につきご寛容のほど伏してお願い申し上げます。 改めまして、今回のご宿泊に御礼申し上げますとともに、甚だ手前勝手であることは重々承知のうえ、お客様にまたにお戻りいただけますことをスタッフ一同心よりお待ちいたしております。 ダナン三日月ジャパニーズリゾーツ&スパ

10/10 Sangat Bagus

MAEUM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 10 Jan 2024
Dear Mr./Ms. MAEUM, Thank you for staying at Da Nang Mikazuki Japanese Resorts & Spa. It is our pleasure to learn your stay was beyond your expectations. We look forward to the next opportunity to welcome you back to our Resort for many more memorable stays. Best wishes, Hotel Management Board Da Nang Mikazuki Japanese Resorts & Spa

10/10 Sangat Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing^^
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience.Providing the most memorable experience for customers is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable.Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Ngan Ha

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 27 Jan 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience.Providing the most memorable experience for customers is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable.Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

4/10 Buruk

Haruka

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
チェックイン、チェックアウト時の待ち時間が凄く長い。スイートて1泊7万円~8万円だったので、格安ではあるが、チェックイン、チェックアウトの際に普通に並ばないといけないのが苦痛だった。優遇が欲しい。フロントスタッフ不足なのか、チェックイン、チェックアウトの時間帯にフロントに人が溢れており座れもしない。改善が必要に感じる。
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari ダナン三日月ジャパニーズリゾーツ&スパ pada tanggal 10 Jan 2024
Haruka 様 この度は、数あるホテルの中より弊館にご宿泊を賜り、誠にありがとうございました。 また、貴重なお時間を頂戴し、ご滞在のご感想をお寄せいただきましたことにも重ねて御礼申し上げます。 しかしながら、この度のご滞在におきまして、チェックイン・チェックアウトの際に、ご不快な念を抱かすこととなってしまいましたこと心よりお詫び申し上げます。 Haruka様より頂戴しておりますご意見を真摯に受け止め、直ちに改善を図りますとともに、またHaruka様にお戻りいただけるホテルとなれますよう、スタッフ一同精進してまいります。 今後も弊館へお越しいただく皆さまには、快適なご滞在をお楽しみいただけるようスタッフ一同邁進いたしますので、どうかこの度の不手際につきご寛容のほど伏してお願い申し上げます。 改めまして、今回のご宿泊に御礼申し上げますとともに、Haruka様にまたにお戻りいただけますことを心よりお待ちいたしております。 ダナン三日月ジャパニーズリゾーツ&スパ

10/10 Sangat Bagus

Yongho

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
워터파크 이용과 휴식을 위한다면 최고라고 생각합니다
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
Dear Our Valued Guest,Danang Mikazuki would like to send our sincere thanks to you for your positive review of your experience at our hotel. We appreciate your positive feedback about your satisfaction and impression of the resort in terms of architecture, landscape, staff and services. The compliments from your review will be shared with the entire Mikazuki family.Danang Mikazuki will always strive to bring a great experience to each customer.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Takaaki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
Dear Valued Guest,I'm flattered by the good news of your great stay with us at Da Nang Mikazuki. It's a great plateau for us to continue to strive for excellence soon and continue our spirit to serve. Thank you and we look forward to welcoming you again in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Bagus

HYUKIL

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari 다낭 미카즈키 일본 리조트 & 스파 pada tanggal 10 Jan 2024
친애하는 고객님께,미카즈키에서 즐거운 시간을 보내셨다니 기쁘고, 저희 팀은 앞으로도 소중한 모든 손님들을 위해 더 나은 성과를 거두기 위해 노력할 것이라고 믿습니다. 시간을 내어 소중한 자신감을 저희 호텔에 전달해 주셔서 감사드리며, 이를 통해 저희 팀의 사기가 확실히 진작될 것입니다.가까운 미래에 다시 한번 당신과 가족을 환영하기를 기대합니다.게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
Dear Valued Guest,I'm flattered by the good news of your great stay with us at Da Nang Mikazuki. It's a great plateau for us to continue to strive for excellence soon and continue our spirit to serve. Thank you and we look forward to welcoming you again in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

Motojima

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari ダナン三日月ジャパニーズリゾート&スパ pada tanggal 22 Jan 2024
お客様、この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。またこの度のご滞在において、お食事や施設、スタッフのサービスについてのお褒めのお言葉を頂戴し大変嬉しく存じております。頂きましたお褒めの言葉に恥じぬよう、更なるサービス向上に努めて参ります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、お客様がまた弊館にお戻り頂けます日を心よりお待ち申し上げております。ダナン三日月ジャパニーズリゾート&スパ

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Da Nang Mikazuki Japanese Resorts & Spa pada tanggal 27 Jan 2024
Dear Our Valued Guest,Thank you for giving a 5-star review for your recent experience at Danang Mikazuki Japanese Resorts and SpaWe are delighted to know that you had a very comfortable stay and were especially satisfied with your experience at our hotel. Your compliment is an extremely valuable recognition that all members of Mikazuki certainly appreciate knowing that they have contributed to making your experience more memorable.Your kind endorsement is valuable award for all of us.Thank you for your patronage and we do hope to see you again soon.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Sangat Bagus

taihee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
Dear Our Valued Guest,It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for Mikazuki.Best Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa

6/10 Cukup Baik

Dipra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really great hotel with lots of amazing facilities. Perfect for young families with kids and the service is top notch. My only complaint is that the sound proofing on the rooms is not what I’d expect for a 5 star hotel. We had one night when a baby was crying next door and we could hear it all and after they moved us out to another room we could hear a gentleman singing next door.. other than that this is a flawless hotel
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 26 Jan 2024
Dear Mr./Ms. Dipra,We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
깨끗하고 친절합니다. 방도 넓고 온수풀 포함해서 수영장도 여러개라 비오는 겨울에도 즐길 수 있었어요.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management Danang Mikazuki Japanese Resorts pada tanggal 10 Jan 2024
친애하는 고객님께,다낭 미카즈키 일본 리조트 & 스파를 대표합니다. 우리는 고객님의 좋은 피드백에 감사드립니다. 다낭 미카즈키는 아직 여러분이 발견할 수 있는 많은 활동과 모험이 있습니다. 고객님은 이곳에서 언제나 환영을 받습니다.고객님과 고객님의 가족을 곧 다시 보기를 바랍니다!게스트 관계 팀다낭 미카즈키 일본 리조트 & 스파

10/10 Sangat Bagus

Takashi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
将棋の棋聖戦が行われたことで三日月さんを知り、将棋ファンの私としては、ぜひ泊まってみたいと思い、5連泊しました。 設備は新しく清潔、スタッフもとても親切で、チェックインの時には日本人の方が担当となり、「何かありましたら、いつでも私を呼んでください」と笑顔で対応していただきました。 テラスからは、ダナン湾や流れるプール、夜には噴水ショーを眺めることができ、部屋でゆったりと過ごすことができました。 朝食も充実したラインナップで、毎日飽きることなく、おいしくいただきました。特に、クロワッサンがサクサクで絶品でした。 とても満足できたのですが、あえて改善してほしいところをあげてみます。 1.ビーチサンダルはあるが、使い捨てのスリッパがない 2.シャワーの水圧が弱い 3.ホテルの周囲には観光客が利用できる店などはないで、Grabで街の中心部まで行く必要がある でも、トータルで考えて、コストパフォーマンスは抜群でした。
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari ダナン三日月ジャパニーズリゾーツ&スパ pada tanggal 10 Jan 2024
Takashi 様 この度は、弊館にご宿泊を賜り、誠にありがとうございました。 また、貴重なお時間を頂戴しご滞在のご感想をお寄せいただきましたことにも重ねて御礼申し上げます。快適なひと時をお楽しみいただけましたこと大変嬉しく存じております。 Takashi様よりお寄せいただきました、お部屋のアメニティやシャワーの水圧についてのご意見は、各部署に共有し改善してまいります。 今後もTakashi様よりいただきましたお言葉を励みに、真心を込めたサービスと施設の提供を目指して一層精進してまいります。 Takashi様を再びお迎えできますことを、ダナン三日月スタッフ一同心よりお待ち申し上げております。 ダナン三日月ジャパニーズリゾート&スパ