Search Hotels Near Dagget Lake, Hastings

"Staff was great!! "

"The guy at the front desk was rude when I asked about early check in, once checked in he said “I hope your room is clean”. The room smelled stale and of smoke we were told there was nothing that could be done about it, the bathroom door is also the closet door and didn’t roll on the track easily, the TV wasn’t connected, there were holes in the curtains so the sun shined in in the morning. There wasn’t breakfast in the morning, there is a Starbucks in the lobby we stood there for about 5 mins and no one ever showed up to help, the guy at the front desk saw us standing there but didn’t offer to help. The hot tub didn’t function properly, it wasn’t hot and the jets didn’t turn on. I will never stay at a Sonesta again! This hotel also wouldn’t accommodate our large group and block rooms for us which the whole team ALWAYS shows up!"

"We checked in around 10pm. When we went to our room, it was a dirty room. The woman at the desk was very apologetic but mentioned they were sold out. She contacted her manager via text ( would have appreciated a phone call to speed up the process rather than a text ). But after standing at the desk for a long time, a room became available somehow. After getting to the room there were no blankets for the pull out couch, again had to go back down to get blankets. The following day I called the front desk and explained the issues with check in last night and asked for a late check out of 1pm as some sort of compensation and the women told me I would have to pay $50 to get that approved. Seemed crazy considering the hassle we went through during check in. Other than that, it was a nice stay."

"Somewhat disappointing. Don’t pay for extra amenities when booking because it’s not a guarantee "

"Wonderful mattress and choice of firm or soft pillows without requesting. Breakfast was hot with a good selection. Staff was friendly and helpful. Hotel was clean and well maintained. Definitely staying here again and again. "

"Chromecast didn't work..no coffee or breakfast. Other than that, it was an okay hotel"

"Greater"

"Breakfast was just good. Not included in the room. Parking lot is horrible."

"Breakfast was not that great."