Eksterior
Cek ketersediaan

Ulasan untuk TownePlace Suites by Marriott Dallas Las Colinas

3 out of 5
TownePlace Suites by Marriott Dallas Las Colinas
900 W Walnut Hill Ln, Irving, TX

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 319 dari 622 ulasan" "
Penilaian 8 - Bagus. 181 dari 622 ulasan" "
Penilaian 6 - Cukup Baik. 60 dari 622 ulasan" "
Penilaian 4 - Buruk. 30 dari 622 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 622 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

gary, arlington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Second time at this hotel . Great breakfast , gym , staff and room !
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Kelly Rae

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was pretty chill hotel to stay at. Only issue I had was when housekeeping came in while I was still in bed on one of my days and I not to have my room serviced. And it was done anyway. Other than that the staff was friendly and did their jobs professionally and kindly. We (my cousin and I) were also waiting for a package that arrived on the 15th of may but has not been found. Overall it is a great place to stay.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Pratham pada tanggal 25 Mei 2024
Thank you for your review. We greatly appreciate it. We look forward to seeing you when travel brings you back to the area.

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Pratham pada tanggal 20 Mei 2024
Thank you for your review. We greatly appreciate it. We are so glad you had a wonderful stay and we hope to see you again when travel brings you back to the area.

8/10 Bagus

Madison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a very nice stay. The only issue we had was we did see one roach, but I’m hoping it was just because of the thunderstorm since we were on the first floor. Everything else was great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Pratham pada tanggal 10 Mei 2024
Thank you for your review! We greatly appreciate it. W are glad you had a great time with us. We will see you again when travel brings you back to the area

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and very clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Pratham pada tanggal 23 Apr 2024
Thank you so much for your review! We greatly appreciate it. We hope to see you again in the future when travel brings you back to the area

8/10 Bagus

Tracie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was nice! Had a small kitchen. The room was clean and had no issues at all staying here. I would definitely recommend and stay here again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jeanene pada tanggal 22 Apr 2024
Thank You for the wonderful review. I'm glad you enjoyed your stay with use.

10/10 Sangat Bagus

Sabrina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great amentities, clean room, helpful staff.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Pratham pada tanggal 13 Apr 2024
Thank you so much for your review. We greatly appreciate your feedback. We look forward to seeing you when travel brings you back to the area

6/10 Cukup Baik

Jimmy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Was clean. My last day there, somehow a huge cockroach was in the bathroom. Probably came in thru the shower drain. Make sure you keep the drains covered when not in used. Keep pests and other small animals out
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari TownePlace pada tanggal 4 Apr 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future. We will also take your feedback under consideration

8/10 Bagus

Hortencia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Having access to Big bottles of champu and hair conditioner is a plus.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Pratham pada tanggal 4 Apr 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

6/10 Cukup Baik

Rachel

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Pratham pada tanggal 6 Apr 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future when travel brings you back to the area

10/10 Sangat Bagus

Ralph, Huntsville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 7 Mar 2024
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall a nice place. Would stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 7 Mar 2024
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

10/10 Sangat Bagus

Savitha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room, good breakfast.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 1 Mar 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

10/10 Sangat Bagus

gary, arlington

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding gym , breakfast, room ,and staff
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 1 Mar 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

6/10 Cukup Baik

Shane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Located in a good area. The hotel was clean, it is just a well dated establishment. It was fine for a nights stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 25 Feb 2024
Thank you for your review, we greatly appreciate your response. We are currently getting ready to go under renovations. I hope you have a great rest of your day! We hope to see you again!

2/10 Sangat Buruk

Ryan, Columbus

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bad
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 22 Feb 2024
Hello, Mrs. Bissell We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that adhering to hotel policies is crucial to maintaining a seamless and enjoyable experience for all our guests.We regret that there were challenges in meeting your expectations regarding our policies. Please accept our apologies for any frustration this may have caused. We value your feedback, and your concerns will be shared with our team to address and improve our services.We genuinely hope you will consider giving us another opportunity to make amends and enhance your overall experience. Your satisfaction is our priority, and we are committed to ensuring a more enjoyable stay for you in the future.Thank you for bringing this to our attention, and we look forward to the possibility of welcoming you back to our hotel.

10/10 Sangat Bagus

Deloise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 19 Feb 2024
Thank you so much for your review. I greatly appreciate your feedback. We look forward to seeing you again.

10/10 Sangat Bagus

Kolby

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 18 Feb 2024
Thank you so much for your review. We greatly appreciate your feredback. We look forward to seeing you again!

10/10 Sangat Bagus

Rachelle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Calm Business Trip
Had a really great time. The room was excellent and the environment was calming.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Pratham pada tanggal 16 Feb 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

10/10 Sangat Bagus

Thomas

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pratham pada tanggal 9 Feb 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future

2/10 Sangat Buruk

Tigest

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Bad customer service
While I have stayed at the hotel before with no issues, this time we were charged room damage fees for something we didn’t even do. The manager, Mr. Patel, was not helpful and didn’t even bother to review cameras to confirm what we said. The customer service we received about this issue was terrible.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pratham pada tanggal 3 Feb 2024
Good Morning, I hope you are doing well. I am working on this case but cannot move forward because you have provided nothing to me that we had asked you to provide. I will send you an email. Have a good and wonderful day.

4/10 Buruk

michelle

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The refrigerator made an extremely loud buzzing sound that didn’t stop the whole time I was there. Also, roaches in the bathroom shower.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari TownePlace pada tanggal 27 Jan 2024
Thank you for your feedback. Guest satisfaction is our top priority. We will be getting this looked over immediately. We are truly very sorry this had happened. We hope you have a great rest of your day

8/10 Bagus

Deborah A

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pratham pada tanggal 19 Jan 2024
Thank You so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we are hoping to see you again.

10/10 Sangat Bagus

Uche

Menginap 16 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 11 Jan 2024
Thank you so much for taking your time to review our hotel. We greatly appreciate your feedback. We are so glad that you had a great stay and we are looking forward to seeing you again. Have a wonderful day!

10/10 Sangat Bagus

Juan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 7 Jan 2024
Thank you so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we look forward to seeing you in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 30 Des 2023
Thank you so much for your review! We greatly appreciate your feedback. I am very glad that you had enjoyed your stay with us. We would love to see you again when travel brings you back to the area

10/10 Sangat Bagus

Tracy

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 25 Des 2023
Thank you so much for taking your time to review our hotel. We see that you enjoyed your stay and are glad to have had you as our guest! I hope you have a wonderful day and Merry Chrismas!

10/10 Sangat Bagus

Leo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 19 Des 2023
Thank you so much for responding to our reviews with great feedback. We greatly appreciate your feedback. We hope to see you again soon!

8/10 Bagus

Simon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Reasonable Standard Stay in Irving
Hotel is ok, surrounding area has limited options for food and drink. Breakfast is not the best.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 16 Des 2023
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

8/10 Bagus

Dorothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The toilet was nonfunctional for a day and a half. They fixed it eventually, but wouldnt let me hsve a different room.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 14 Des 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

8/10 Bagus

Olice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff is great property is nice I felt safe place is very clean I would recommend this place
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 16 Des 2023
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

10/10 Sangat Bagus

LEO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 14 Des 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Sangat Bagus

Glenda

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 14 Des 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Sangat Bagus

Erica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice stay
It was what I needed it to be for the weekend! Ever one was very nice 😊
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 10 Des 2023
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

8/10 Bagus

Tom

Menginap 2 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 10 Des 2023
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

10/10 Sangat Bagus

liz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pratham pada tanggal 5 Des 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 Sangat Bagus

Eve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just book it
Had a great experience it was our first time staying here, and we loved how clean it was it also had everything we needed from Plates, to kitchen appliances. We will definitely stay again.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 5 Des 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 Sangat Bagus

liz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 5 Des 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

8/10 Bagus

Purevdorj

Menginap 3 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 14 Des 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Sangat Bagus

Javier

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for the money I would recommend this to family and friends
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 24 Nov 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

8/10 Bagus

Oluwatoyin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 24 Nov 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 Sangat Bagus

David Hugh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 3 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 24 Nov 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

4/10 Buruk

Logan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Find a better suite
Housekeeping didn't come yo our room one ting in our four day stay. We needed towels and trash removed but they never came. On our last day there the complementary breakfast was out of everything but cereal and breads.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Hotel GM pada tanggal 20 Nov 2023
Hi Logan, thank you for your feedback. I have spoken with the housekeeping manager and we are working together to improve the services especially with regards to what was mentioned here as this is below our standards.

10/10 Sangat Bagus

KATHLEEN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quick check in fresh baked cookies and fresh coffee available clean room and nice property
Menginap 2 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 18 Nov 2023
Thank You so much for your review! I hope you have a wonderful day!

10/10 Sangat Bagus

Eilish

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Value for money. Great staff team, really friendly and helpful.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Pratham pada tanggal 11 Nov 2023
Thank you so much for your review! We are so glad you had a great time with us. We hope to see you again!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel GM pada tanggal 10 Nov 2023
Thank you for your feedback. We look forward to your next stay with us in the future.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Won’t be back.
The stay started off okay. That turned quickly, we woke up the first morning here and the roof was leaking from an already patched spot and the smoke detector. I wish I would have took pictures but in the moment I did not think about it. I contacted from desk and their first response was “I’ll send maintenance up to patch it”. Um, no thank you, I would rather switch rooms. Which in return made us miss some of our plans because we had to switch rooms. The new room was I a completely different building. We had to move all our stuff in the pouring rain. When we get to the new room we are smacked with an odor that lingered the whole stay and got worse when the air conditioning was on. There were spots on the comforter, a couple of the outlets were not working for us, and the walls are paper thin. You could hear everything the people in neighboring rooms were saying and doing. Also, being in this separate building means we have to walk outside each time we need to go to the front desk, gym, laundry, ice, breakfast, etc. The last night here the hallway started smelling like paint thinner or remover, but no renovation being done. All in all, we will not be back to this hotel. The manager also is unresponsive and unwilling to help.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel GM pada tanggal 2 Nov 2023
Hello,Thank you very much for your feedback. This definitely below our standards fortunately we do not get a lot of these type complaints so I will have engineering looking into this right away. We are also going into full renovations in a few months so it may be worth coming back next to see our new look.

10/10 Sangat Bagus

Javier

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I like the property so much I will be back
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel GM pada tanggal 2 Nov 2023
Thank you for your feedback. We very happy and please that you enjoyed your stay. We look forward to seeing you again if your plans lead you in this direction.

10/10 Sangat Bagus

Javier

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
I really enjoyed my room and the property was clean and kept up. I was across the street at another property and it was dirty in bad shape so I decided to move. I was very happy that decided to change property. Breakfast was good I really liked the chocolate milk it made my stay. Staff was wonderful very helpful pleasant and happy. Ever staff member smiled very polite and welcoming. Worth my money and I will be back.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel GM pada tanggal 2 Nov 2023
Thank you so much for your feedback and score. We do hope to see return especially with our new in the next year.

8/10 Bagus

Aishia

Disukai: Kebersihan, staf & layanan
Here for the World Series. Good breakfast. Easy check in. Just found it a little odd that an employee knocked on our day at 9 am asking what time we’ll be checking out, even though reservation said check out is at noon. Overall, good place.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel GM pada tanggal 2 Nov 2023
Thank you for your feedback. Yes we are aware of the property age. Which is why we start the full renovations in a few months. Our focus for the time being in service and keeping a clean property. Please come and visit us again with the new look if your plans lead you in this direction.