Lake Batur

So happy with the room, staff and my whole stay here!

Stayed in the two bedroom villa with family. Was great to be able to stay in the same villa but have separate rooms. The private pools and access to the lagoon behind (only accessible to villas) was truly incredible. The service throughout the entire resort was amazing, very attentive and the butler service included with the villa stay made our stay that much better. While some of the things around the resort required some maintenance such as the shower heads near the beach almost everything else was well-maintained and very clean. While many beaches around Bali are known for having litter and debris on the beach, the beach was very well maintained and clean throughout the area. The beach was within walking distance from our villa and they provide beach towels and loungers for all guests. There were QR codes at each lounger for ease of ordering and there are staff walking around to take your order. Alternatively, you can walk to the beach bar for a drink/food. We also used the spa at the resort and it was wonderful. Staff were amazing, very professional and everything was very hygienic. You can tell the staff take pride in their work and really put the effort in to make the guests have a great experience. Without question would stay here again, especially in the villa.

Our stay at Sumitra was absolutely perfect from start to finish. The service was exceptional every staff member was warm, attentive, and always ready to help with a genuine smile. The room itself was very spacious, stunning, and modern, with a layout that was thoughtfully designed. The breathtaking view made every sunrise and sunset unforgettable. The lazy river was such a unique and relaxing experience a true highlight of our trip. We also loved Flow Restaurant, which served some of the best dishes we’ve ever had in Bali, beautifully presented and full of flavor. The Kids Club was another big plus our children absolutely loved it! It gave my wife and myself the perfect opportunity to unwind and enjoy some peaceful time together. the SU Spa, was incredibly rejuvenating. Everything at this resort exceeded our expectations. Highly recommended for anyone looking for the best resort experience in Bali!