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"Didn’t use the hot tub"

"Highly recommend staying here"

"Allowed pets and rooms have large fridge! We enjoyed the restaurant on the property "

"Where to start! The staff is so friendly, tourist oriented, caring, funny, etc. It’s the perfect place to stay because you are only a few minutes away from Lac Louise, not too far from Banff and close to highways."

"Everything is good! From parking to staff to amenities to rooms!"

"Please be very very careful which room you book. The first room they put me in was absolutely gross and unkept. It looked like the room was not cleaned for a very long time. There was an awful smell like mold. Please be careful. They eventually moved me. I had a diamond ring go missing with the move. I left it on the kitchen sink as I took it off to wash my hands in the old room. The ring was valuable. The staff were not helpful and did not return my calls. I asked to go look in the old room and they said no. They said they would have an answer for me at check out (11 am) today however when I went to check out they said they have not followed up yet. They promised me they would call me today and I am still yet to receive a call on where my ring went. I can only assume a staff took the ring as they were the only ones that had access. The room was not booked after me. I will never stay here again and I would truly caution people on staying here. I have enclosed photos of the first room they put me in. To mention as soon as my daughter went into the room she had an allergic reaction and started getting hives. "

" They put our luggage into other guest room and we actually had to go into other room to pick our luggage out at 10 o’clock at night. It was uncomfortable and unreasonably stressful. Although they did try to make up for it, it truly did ruin our first night of a two night day. That being said, you cannot beat the location. The hill was amazing and staff were beautiful. "

"Beautiful property"

"Rooms were clean ,comfortable and quiet.. Staff were very friendly, the only downside is no coffee available until the Keg opens and the price of a cup of coffee is pricey... That would be my only " complaint " be nice if they still had complimentary coffe in the lobby for guests. I would recommend this hotel for future stays..."