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Ulasan untuk DoubleTree by Hilton Davenport

4 out of 5
DoubleTree by Hilton Davenport
111 E 2nd St, Davenport, IA

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 323 dari 1003 ulasan" "
Penilaian 8 - Bagus. 263 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 163 dari 1003 ulasan" "
Penilaian 4 - Buruk. 147 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 107 dari 1003 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

6,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Jeffrey

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The HVAC in our room was crap. Ran all night but no fan. No cool air. POS.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Nathan, Normal

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Way overpriced for what ya get. Beds need an update and shower had a used feel. Plus they charge 10.00 to park in their lot.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari staff pada tanggal 21 Mei 2024
Thank you for taking your time to leave us a review, we apologize for the inconvenience and will make sure this is taken care of.

6/10 Cukup Baik

estrella

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Very noise, not good for sleep when you are driving long distances and you need to rest
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari staff pada tanggal 21 Mei 2024
Thank you for taking the time to leave us a review, we apologize for not meeting your expectations.

10/10 Sangat Bagus

Debbie L

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No need to leave the building, you have everything there
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Anna pada tanggal 20 Mei 2024
Thankl you for taking the time to leave a review, we look forward to seeing you again

6/10 Cukup Baik

Angie

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The sky walk had a small area between the sky walk and the parking garage. It was filthy and creepy. There was garbage in there, throw up, and it smelled like urine. Disgusting way to enter the sky walk leading to a classy hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anna pada tanggal 6 Mei 2024
Hello Angie, We do not own the parking garage, this is unfortunate that was your experience. We will reach out to the city and let them know. Thank you for taking the time to leave a review.

2/10 Sangat Buruk

Melody

Menginap 1 malam pada bulan April 2024
Tanggapan dari Staff pada tanggal 20 Mei 2024
Thank you for the rating

2/10 Sangat Buruk

Lauren

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We had two horrible experiences with staff. Absolutely horrible.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize for the interactions with staff, please reach out to the hotel

4/10 Buruk

Brad

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very dirty and not well taken care of. On our floor there was a room with door off the hinges. Our room had a vomit stained couch and looked like the bathroom was not cleaned at all. Would not stay here again. Its only redeeming quality is its location. Very walkable to all downtown has to offer.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We will address this with our housekeeping team, thank you for your feedback.

8/10 Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Chrissy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

6/10 Cukup Baik

Bridget

Bepergian dalam rombongan
The rooms are really hot and there’s “nothing they can do about it”. Parking is sparse. Our room had a leaky faucet. Bathroom floor was dirty.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
Thank you for your feedback

8/10 Bagus

Mollie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Their key-maker went down the morning we checked in, so staff had to let us in our room as we would come and go, but they did their best to get people in their rooms in a timely fashion! Great job to the staff overcoming that obstacle!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property and thank you for your feedback.

2/10 Sangat Buruk

Isabel

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize that you didn't enjoy your stay with us.

2/10 Sangat Buruk

Stori

Bepergian bersama keluarga
Disukai: Staf & layanan
We were unable to sleep due to the noise that echos through the hotel from the first floor. The sound of people from the bar kept us up until they closed at midnight. The reason we came into town was for a volleyball tournament and we had to be up early. After the bar closed people continued to stay outside their rooms and continue drinking which was even louder once they were on the 5th floor.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize for the experience you had at our hotel, thank you for your feedback

2/10 Sangat Buruk

Nicole

Tidak Disukai: Kondisi & fasilitas properti
N/A
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize that you didn't enjoy your stay.

10/10 Sangat Bagus

Brenda

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Steve

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

4/10 Buruk

Kirk

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
No AC, arrived in room at 75 degrees. Turned the AC on, was 78 degrees that evening with unit running entire day. Zero communication from staff regarding dining accommodations or protocols for even trying to order a meal. Woke up to a live band at 7 am on a Sunday morning.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize for the inconveniences of your stay, thank you for your feedback

4/10 Buruk

Andre

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fire alarms going off all night
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
Thank you for your feedback

4/10 Buruk

SAM

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
fire alarm going off for hours. it was not easy with a super loud sound going off in the room.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize for the inconvenience of the fire alarm, thank you for your feedback

10/10 Sangat Bagus

Valerie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thing i didnt care for this time around was the very loud group after 11 pm. Sound does carry. Everything was great, as usual!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

2/10 Sangat Buruk

Jennifer

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was a convenient location to the Rivercenter. Unfortunately we were on floor 6 and it was over 70 degrees outside and because it was March they couldn't turn on the air. It was 86 degrees in our room and would not cool down even with a window open! It was so loud outside with the window open!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We apologize for the inconvenience

2/10 Sangat Buruk

Lynn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terrible!
We stayed here for a dance competition with our friends. Air was broke through the entire hotel. Hotel rooms felt like it was 100 degrees. We had our window open to cool the room down. No lock on the window so it didn’t matter if we kept it closed or open, someone could still get in. Plaster from work they did in the bathroom was all over the floor in the bathroom and by the doors with shoe print. No place to put clothes, which didn’t matter because we leave them in our suitcase. Not staying here again. We stayed here two years back and their air was “broken” then too along with not having half the food we wanted to order in the hotel. We stayed here because our friends wanted to. Next year I’m going back to the Blackhawk Hotel.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We do apologize for the inconvenience

2/10 Sangat Buruk

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Breakfast was 25 dollars an adult…temperature was uncomfortable in room.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
Our breakfast is 15 per person and we do apologize for the inconvenience

2/10 Sangat Buruk

Torrie

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We were in town for a dance competition. The horel air was not working, by the time maintenance checked, our room was 85 degrees. After multiple complaints we switched rooms. We were able to get in a room with an open window to keep it cool enough (it is february in Iowa. We should not be sleeping with the window open.) Staff was doing what they could, but this is a property management issue that needs resolved!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
we apologize for the inconvenience

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Fair but wouldn’t recommend
The hotel itself is very clean but once we got to our room the door handle was falling off. The air wasn’t working! We were able to open our windows but had no screens & only opened a few inches. Not to mention they over booked clients so our double queen beds room had to be changed to a king suite for 2 people. The couch bed wasn’t very comfortable. And the shower was leaking all over the floor with poor water pressure.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
I will have maintenance look into this

4/10 Buruk

Nicole

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anna pada tanggal 8 Apr 2024
We are sorry to hear you didn't have a pleasant experience at our hotel

8/10 Bagus

Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
This is a nice hotel, clean, well managed. A little trouble checking in as they were unable to make key cards. The young man at the desk needs a little coaching on how to speak to customers during a crisis. So I smiled and told him how sorry I was this was happening, and we were going to take a seat, put our luggage over here, and that I was sure it would be up and running in no time.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Casandra, Delmar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would be better if had microwaves in rooms
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice, clean, updated hotel
Beautiful hotel, nice and clean, perfect for a short little weekend getaway for me and my daughter. The only downside was that the pool area was closed for maintenance.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not bad
I was only here for one night. The receptionist who checked me in was very friendly and welcoming. The room was fine for the most part, however it was very warm. When I left in the morning it was 83 degrees, despite the thermostat being set at 65. The fire alarm also went off in the morning, but I don't believe anybody is at fault for that. Overall, I did enjoy my stay and would probably stay again if I am ever back in the area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will stay again
It was good! We have stayed before and will definitely stay again. Location is great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Nikita

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Krista

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

4/10 Buruk

Patricia

Bepergian bersama teman
It was a well maintained property. Very clean. However, our room was extreeemly hot! The thermostat said 84 even after turned off. Since our room overlooked the lobby we couldn’t even open a window to cool it off. There were two other rooms in our party and they had the same problems with the heat. As soon as we could in the morning we checked out!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
we apologize for the inconvenience

4/10 Buruk

Melinda

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rough Shape...
There were several spots of noticeable damage to the walls that were very badly "patched", the floors in the bathroom didnt look like they had been mopped in a while with dirt streaks all over them, there was a hole in the bayhroom door by the door knob that you could see through and it was uncomfortably hot in the whole hotel and room. The room thermostat was set to 65, but it jept blowing hot area and the actual temperature of the room was 77. Other guests we rode the elevator with mentioned it was the same in their room too. It felt like i was saying in a $50/night hotel, not one that was almost $200. Very disappointing.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 8 Apr 2024
we apologize for the inconvenience

6/10 Cukup Baik

paula

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for taking the time to leave us a rating

8/10 Bagus

Kami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
No casino
The reason why we booked this hotel was because it stated on their website that the Rhythm City casino was a 2 minute walk. Come to find out there is no casino. I believe it’s a 16 minute drive instead. Also the pool wasn’t open for use.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for your feedback

4/10 Buruk

Joshua

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This is the 2nd time we’ve stayed here in 30 days and this time was much worse than the first time! The shower conditioner bottle was to be affixed to the wall in the shower and it was lying on the shower floor, the shower was a stead drip and wouldn’t shut off and to add the shower wouldn’t turn on! We had to call maintenance to turn it on for us! The toilet paper holder was loose and barely hanging on to the cabinet! There were missing and loose outlet covers, which is a safety concern! The room was super hot and we couldn’t get the temp down any lower than 73 degrees!! We are exited to stay here for the pool but it wasn’t operational either! All in all these are all maintenance issues that the hotel and discounts should be given if these items persist it’s hard to justify the nightly rate!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for taking the time to leave us a review, we appreciate your business and feedback

2/10 Sangat Buruk

Cassidy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sauna Room
We checked in and had to leave right away for an event so we didn’t even get to see the room until later. When we did get up to the room the thermostat was at 87 degrees and it was like a sauna. There was no way to turn on “air conditioning” we had to turn it off all together. It never cooled down. We asked for fans they didn’t have any. At midnight we had enough and tried to see if the Walmart ten miles away had a fan and they were closed. The desk didn’t help us at all! We were only given Hilton honors points and not refunded our room. I will never stay here again as we didn’t sleep a wink. Should have just drove home in the middle of the night!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for the feedback, we do apologize for the inconvenience you experienced

4/10 Buruk

Ian

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for taking the time to leave us a postive rating

2/10 Sangat Buruk

Steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for taking the time to leave us a rating

10/10 Sangat Bagus

juanesha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for the positive rating

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for the postive rating

2/10 Sangat Buruk

Ty

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
There is an issue with the Expedia payment interface and we were charged twice by the property. This has caused significant waste of time and energy to get the extra charges reversed. The property insists I research and resolve how Expedia pays the property and they state they don’t handle this. The hotel charges $100 more per night to book directly, but buyer beware.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
You are correct when you book 3rd party we have no access to your payment. Thank you for taking the time to leave a review

6/10 Cukup Baik

Eric

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Got a great deal on the room. Nice hotel. Spacious. Unfortunately, the heat didn’t work in our room. Maintenance came and diagnosed it very quickly. Got us in a new room quickly, as well. My only gripe was the smell of oil or something in the air everywhere, which I presume came from the griddle in the kitchen directly below us.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for the feedback

8/10 Bagus

Andrea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needed a break
This is a lovely hotel. I took a couple of kids to get us out during several days of snow/cold/trapped at home. The restaurant was out of a couple of items but we figured it out. Our only complaint was the temperature throughout the lobby, restaurant, and pool area--it was cold!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for your feedback

2/10 Sangat Buruk

Pete

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for the feedback

8/10 Bagus

Nate

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Staff pada tanggal 8 Apr 2024
We are happy you had a pleasant experience at our property

10/10 Sangat Bagus

Duncan, Woodstock

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Staff pada tanggal 18 Apr 2024
Thank you for taking the time to leave us a review