4/10 Poor
Jennifer
Travelled with family
19 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 stayed here while visiting for a high school graduation. We checked in and immediately went back to the front desk to switch rooms because it was filthy. Yellow stains on the bedding, hair in the tub, fridge still had leftovers, the bathroom wasn’t even clean. I’ll spare you the awful details. They put us in a 2nd room. Similar to the 1st but change yellow stains to a blood stains. Back to the front desk and this time the desk cleric did a walk through with my husband for the 3rd room it was also badly stains. We settled with the 4th room. Still had blood stained sheets we didn’t charco till bed time, hair and a contact in the tub. Fridge was cleaner but not clean. Some beverage stains running down the wall. Chipped paint.
By the end of the trip we noticed that room service only consisted of clean towels and taking out the trash. They made the beds but never change the sheets that was a 4 day stay. They gave us enough towels for 2 people and nitpicked when we asked for extra. Customer service was only decent the day we checked in.
Jennifer
Stayed 1 night in May 2024