Dearborn Heights hotel guide. Marriott Hotels & Resorts hotel in Dearborn Heights, Detroit

"Great customer service, the facility and room was very clean"

"extreme disappointment regarding my recent stay at your hotel. While the room layout and city views were lovely, the condition of the room and the level of service I received were unacceptable. Upon arrival, I found the room was dirty. There was food left on the table, food smashed into the floor, crumbs all over the rug, and visible dust throughout the space. Although I reported these issues via the text service provided at check-in, no assistance arrived. I was forced to use my own supplies to disinfect the surfaces myself. Furthermore, the television in my room was non-functional. I requested assistance before leaving for an evening event and was assured it would be fixed. However, when I returned four hours later, the TV was still not working. I went to the front desk to follow up, and the staff member promised to come up and assist me personally. He never arrived, and I am still waiting for a resolution. I expected a much higher standard of cleanliness and responsiveness"

"Great Hotel to see the Tigers or Lions game! Quick walk Great Soulful restaurant around the corner of the hotel."

"Just a walk away to the game. Great location."

"Great location and quick valet"

"Property was charming and quirky. Room was not ready at check-in time and noticed the same for others trying to check-in. Staff kindly held our bags while we went off site. They said they called when ready but had no call come in. Bed was comfy but low. Minimal furnishings but staff brought a side table and mini fridge to our room. Also replaced non-working hairdryer at our request. Lighting throughout property was dim. Location was great. No coffee for guests but for sale in the lobby along with pastries. "

"There was no breakfast "

"This is my go to hotel for Detroit. If you are going to any of the professional games, than this is the place to stay. They offer free shuttles to and from the games. And the offer free parking. It has a casino a several restaurants onsite. I would highly recommend. Rooms are clean, comfortable. Staff are always welcoming and willing to help.check-in was at 4:00. I arrived at 2:00 and was able to check in with no problem."

"Clean spacious room. Very friendly welcoming staff."