4/10 Buruk
Ronald
11 Jun 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room location on far outside of resort even though many rooms available closer. Elevator in our building out of order on Friday through the weekend. Suddenly working on Monday morning. Patio was covered with bird poop on floor and furniture. Housekeeping is obviously not observant. Upstairs toilet in loft running constantly, needs repair. Sunday morning found vomit by exit to parking lot which remained until checkout on Monday, even though many staff members were in the area.
All in all, a very disappointing return visit. The management is not emphasizing cleanliness and maintenance/housekeeping is doing the minimum required.
All of this was reported this morning to the front desk at checkout and “will be brought to management’s attention.” I have my doubts about the success of this happening.
Will not return to this great location on Delavan Lake.
Ronald
Menginap 3 malam pada bulan Juni 2024