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Ulasan untuk Welcomhotel by ITC Hotels, Dwarka, New Delhi

5 out of 5
Welcomhotel by ITC Hotels, Dwarka, New Delhi
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 355 dari 1000 ulasan" "
Penilaian 8 - Bagus. 294 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 147 dari 1000 ulasan" "
Penilaian 4 - Buruk. 101 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 103 dari 1000 ulasan" "

8,2/10

Kebersihan

7,6/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Aniruddha

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good property, good food, quick room service, excellent ambiance.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Roshni

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very helpful & respectful of the needs. The only issue was their updating of menu pricing as they recently changed their pricing on food & alcohol but haven’t updated their online menu.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Sylvain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very clean and convenient only for one night in transit
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 16 Apr 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

abhisar

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 16 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Manjeet Singh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hi
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 16 Apr 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Ankita

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sakshi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 12 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Sundeep

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing service. Would definitely recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 12 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Rahul

Bepergian dalam rombongan, Traveler bisnis
Disukai: Staf & layanan, fasilitas
Overall experience was good in this property nd this was my second time in welcome dwarka but one thing we dont like that is there was a door next to our room nd there was lot of noise coming from there nd other thing is there was no mirror in the room
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 12 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Kiranveer Kaur

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishant Negi pada tanggal 16 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Ashok, Redmond

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel did not return the deposit. Did not explain why they failed to refund the money they put on hold.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Senthil Murugan

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Like tha Ambience and Polite staff, The Food prices are too high.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Monika

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 12 Apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Monika

Disukai: Fasilitas
Best wel slechte roomservice. Ook bij de receptie niet heel vriendelijke vrouw Sonia. Verder wel prima hotel als je online geboekt heb prijzen zijn lager dan bij de hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Shiju

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Jason

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The hotel is not close to anything viable such as dining or nightlife. This is important because the hotel itself does not contain any nightlife whatsoever. They have a main dining room and another restaurant with similar food, but no stand alone bar or lounge area. Guests are not able to drink outside the dining area or anywhere within the common area, or bring your own alcohol that’s bought from outside. There is ongoing construction which can make noise and become a nuisance especially with only one set of elevator banks. The rooms are nice and cozy, pretty updated. Staff was nice and accommodating and food was good as well.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Khushdeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Vasudevan, Holly Springs

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The remote control for the TV had dust covered all over. I understand this is Delhi, you have a lot to complaint about dust and pollution in general, but these small details matter.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Kabeer

Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Shiv

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Positives: - Very good rooms - Close to metro station (walkable distance) - Good location Negatives: - Expedia (and other websites) wrongly mention the distance from Terminal 3 as 3.5 km. That may be as crow flies. Actual distance is about 30-minute drive. - Check in takes ~half hour. Reception staff has attitude issues.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

4/10 Buruk

Katsutoshi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
ホテル内が常に大規模工事中で昼間は常に音がうるさかった。値段に見合っていないような気がする
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Aatish

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a nice stay. Thanku.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Narinder

Disukai: Staf & layanan, kondisi & fasilitas properti
it was quiet at night to sleep.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

sarabjeet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Shantanu

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Food could so be better and choice of entertainment
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Duane, Houston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is the best everything was perfect I don’t need to explain one thing everything was PERFECT!!!
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Fey

Traveler bisnis
Tidak Disukai: Fasilitas
Very old and warn out Booked superior room and got regular room when asked they told me the room is the same Qlty is very low and old
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Martina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of staff duty manager, she was very good, rest one guy one the receptionist position, he was very bad behaviour, he said you have to wait for room checking in , we wait very long time , he asking for extra money also I don't remember the name of this guy but he was available on desk side , I was looking for him during checkout other I will do the police case against him. His behaviour was very rude , but deputy manager she was very polite and friendly and helpful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very welcoming and helpful. Room was spacious (we got an upgrade) and the dining and breakfast was excellent
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were very accommodating and we also received an upgrade on our room the two times we stayed
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Krishna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 9 Feb 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Niranjan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Poor infrastructure. Slow process. Dinning was ok.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan
Large hotel Slighty dated and tired in some of the public areas. Room was large and very clean Would stay here again, due to easy access to airport. Nothing of interest in the area, but choose because of access to airport. Staff helpful and courteous Personally i would rate as a 4 star, not 5.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Aniket

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Amandeep

Disukai: Kebersihan
Menginap 5 malam pada bulan November 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Quynh, Kent

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property is clean and good standard. Hotel employees are excellent except restaurant staff were not attentive. We had to ask multiple times in order to get spoon, folks and napkins for dinner.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Sukhwinder

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good job
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Avoid this hotel, bathroom was flooding, heating was not working, doors will not lock/unlock half of the time
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

DILPREET

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

SURESH

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Awful
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

SAURABH

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Sakshi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stay & service was amazing. Only issue faced was with the internet, it kept breaking in betweenmaking it a little difficult to work. The internet speed was too slow.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 Sangat Bagus

Deepak

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Rishi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Pavan

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Baljeet

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for 2 nights. Check in and out was quick. It says 5 star hotel but their Service is not even 3 star hotels. Washroom wasn’t clean. No bathrobes and other basic amenities were also missing. This hotel needs renovation. Too far from the airport. No room service if you didn’t ask for. Price is too high according to their service. I was so tired so i just ignored but for sure I would never suggest and stay there in future. There was bad smell in the room and washroom.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

6/10 Cukup Baik

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
clean and comfortable room
First the good: the room was clean and comfortable. Service was good. Not so good: the overall condition of the hotel is a little run down. Not what I expect from a 5 star property.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

2/10 Sangat Buruk

Pradip

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Terrible especially wash room with no water
It was terrible. Room condition was very bad with no water at shower and only cold water in the morning. I had to go out without shower.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nishant Negi pada tanggal 26 Mar 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 Bagus

Lakshman

Disukai: Staf & layanan
It is not 5 star hotel
Menginap 1 malam pada bulan Desember 2023