There was hair in our towels, staying on sheets and hair in bed, not very good craftsmanship in the rooms by the curtains, fridge didn't keep anything cold, got tub was broken however they made sure pill was extra warm, Roku wouldn't hook up to TV but that might have been on our end, every item cost extra, bistro food about as good as has station food but double price, no view even though was told at check in we had a view and why the long hallways in room? It seems like there could have been better planning. Also noise was horrible from above.