Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 469 dari 801 ulasan" "
10 - Sangat Bagus
469
Penilaian 8 - Bagus. 214 dari 801 ulasan" "
8 - Bagus
214
Penilaian 6 - Cukup Baik. 65 dari 801 ulasan" "
6 - Cukup Baik
65
Penilaian 4 - Buruk. 30 dari 801 ulasan" "
4 - Buruk
30
Penilaian 2 - Sangat Buruk. 23 dari 801 ulasan" "
2 - Sangat Buruk
23
9,0/10
Kebersihan
9,0/10
Staf & layanan
8,4/10
Fasilitas
8,6/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
4/10 Buruk
Dan
Bepergian bersama keluarga
29 Mei 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property is outdated but they are in the process making some changes. Hallways are dark and dingy. Booked a two room suite and on checkin they said there was pipe break. So they gave us two rooms instead of one. Toilets are small and don’t flush well. AC did not work in one of our rooms and had to move us to a new room mid-stay. Highlands Ranch is great, but would stay at a different hotel next time.
Dan
Menginap 4 malam pada bulan Mei 2024
8/10 Bagus
John, PALM DESERT
Bepergian bersama teman
27 Mei 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property old and tired
John
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 28 Mei 2024
Thank you for your 4/5 Guest Review. These are extremely important to us, and we appreciate your business! Thank you again.
4/10 Buruk
Serop, Baton Rouge
20 Mei 2024
Serop
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 21 Mei 2024
Thank you for your review. We appreciate your feedback and taking the time to submit your score. This helps us improve our service. We appreciate your business.
10/10 Sangat Bagus
Carla Teresa
Bepergian bersama keluarga
18 Mei 2024
Easily accessible. Clean and a great brewakfast served daily.
Carla Teresa
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 20 Mei 2024
Thank you for your 5/5 Guest Experience review! These mean so much to us. We look forward to seeing you again soon!
6/10 Cukup Baik
Denise
Bepergian bersama teman
16 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
My boyfriend and I stayed there for the weekend and our room's air conditioning wasn't working right. I ended up getting sick because it was hot in there. We ended up opening the windows in the bedroom and the living room course. they only open a tiny bit. My boyfriend took me outside in 30° weather just to cool off in the middle of the night because we were both sweating and I was about to pass out. on Monday morning when we were checking out I did let them know that something was wrong with the AC cuz it was barely running and I did get points on my Marriott app. other than that the room was clean a little dated but they said they were all being redone. Everything else worked in the room It was just hot. Checking in and checking out the front desk staff was great and friendly.
Denise
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 16 Mei 2024
Thank for your 3/5 guest review and for your detailed feedback. I will share your notes with my leadership team. We look forward to seeing you again.
10/10 Sangat Bagus
Andrew
Bepergian bersama teman, Bepergian bersama keluarga
13 Mei 2024
Disukai: Fasilitas
great place to stay!!! no complaints
Andrew
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 15 Mei 2024
Thank you for your 5/5 review. These mean so much to our TEAM. We look forward to seeing you again soon!
8/10 Bagus
Jananne, Garden Grove
10 Mei 2024
Jananne
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari AGM pada tanggal 15 Mei 2024
Thank you for your 4/5 review. These mean so much to our TEAM. We look forward to seeing you again soon!
10/10 Sangat Bagus
Michele, Calgary
Bepergian bersama keluarga
4 Mei 2024
We enjoyed our stay
Michele
Menginap 3 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 5 Mei 2024
Thank you so much for your 5/5 guest review. These are incredibly important to us. We look forward to seeing you again soon!
10/10 Sangat Bagus
TUAN
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
TUAN
Menginap 4 malam pada bulan April 2024
Tanggapan dari Amy Healy, General Manager pada tanggal 30 Apr 2024
Thank you for staying with us! We hope to see you again soon!Cheers,Amy HealyGeneral Manager
10/10 Sangat Bagus
Lydia
26 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lydia
Menginap 2 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 29 Apr 2024
Thank you for your 5/5 Guest Review. These mean so much to our TEAM. We look forward to having you back soon!
8/10 Bagus
Debra
26 Apr 2024
Debra
Menginap 4 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 16 Mei 2024
Thank you for your 4/5 Guest Experience Review. We appreciate your business and look forward to seeing you again.
8/10 Bagus
Debra
Bepergian bersama keluarga
26 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was nice that you let dogs in the hotel. And that you let us have a late check out time since my hubby was in the hospital 2 extra days.
Debra
Menginap 1 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 26 Apr 2024
Thank you for your 4/5 Guest Experience review. These mean so much to us! Thank you for taking the time to submit your feedback.
10/10 Sangat Bagus
Joseph John
25 Apr 2024
Joseph John
Menginap 1 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 15 Mei 2024
Thank you for your 5/5 review. These mean so much to our TEAM. We look forward to seeing you again soon!
6/10 Cukup Baik
Jill
Bepergian bersama teman, Bepergian bersama hewan peliharaan
23 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Staff at check in was more concerned about her phone. We were told our room was around the back. She never informed us there were multiple entrances. Took us 15 mins to find our room. We also were not told there would be housekeeping services, we were only there 3 nights. Came back from an outing after the 2nd night and housekeeping had been in our room without notifying us. The hotel was quiet and clean, but the coffee at breakfast was extremely watered down and not hot.
Jill
Menginap 3 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 24 Apr 2024
Thank you for you feedback. We greatly appreciate your notes regarding your experience. We will address this with our team leaders. Thank you again.
10/10 Sangat Bagus
Rochiele
22 Apr 2024
Rochiele
Menginap 2 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 15 Mei 2024
Thank you for your 5/5 review. These mean so much to our TEAM. We look forward to seeing you again soon!
10/10 Sangat Bagus
LaTasha
Bepergian dalam rombongan
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was amazing!
LaTasha
Menginap 2 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 24 Apr 2024
Thank you for you 5/5 review. We greatly appreciate your positive feedback and your business!
8/10 Bagus
Pam, lakewood
14 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet, clean, safe, good value
Pam
Menginap 2 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 22 Apr 2024
Thank you for the 4/5 rating. We appreciate you taking the time to submit your review. We look forward to seeing you again soon!
8/10 Bagus
Marshall
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was given an accessible room without booking one which I felt was a bit strange. Given that, the bathroom was far more dated and worn than indicated by the listing photos. Otherwise the hotel was clean and well kept especially at the price point. The hallway smelled fairly odd when I first got there but I assume it was no fault of the hotel’s, just a guest who had a food item or something. The breakfast was very good. Would definitely recommend at the sub $100 price point!
Marshall
Menginap 1 malam pada bulan April 2024
Tanggapan dari AGM pada tanggal 10 Apr 2024
Thank you for your 4/5 Guest Experience Review. These are so valuable to our TEAM as they help us improve our service. We look forward to seeing you again soon!
10/10 Sangat Bagus
Scott, Mishawaka
Bepergian bersama keluarga
7 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to everything but tucked out of the way! Very quiet and staff was extremely helpful.
Scott
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari AGM pada tanggal 7 Apr 2024
Thank you for your 5/5 Guest Experience Review! These mean so much to our TEAM. We look forward to seeing you again soon!
10/10 Sangat Bagus
Kris
25 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kris
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy Healy, General Manager pada tanggal 26 Mar 2024
Thank you for staying with us Kris!We hope to see you again soon!Cheers,Amy HealyGeneral Manager
10/10 Sangat Bagus
Brian
24 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrific staff. Good value. Excellent breakfast. Comfy bed.
Brian
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy Healy, General Manager pada tanggal 25 Mar 2024
Thank you for staying with us Brian!We hope to see you again soon!
10/10 Sangat Bagus
Dane
Bepergian bersama keluarga
17 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great breakfast too!!!
Dane
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AGM pada tanggal 17 Mar 2024
Thank you for your 5/5 Guest Review. These are so important for us to celebrate and improve our service. We look forward to seeing you again soon.
10/10 Sangat Bagus
sarah
8 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent location for day trips. Staff was great. Room was clean . Good stay!
sarah
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari AGM pada tanggal 10 Mar 2024
Thank you for your 5/5 Guest Review! We appreciate your feedback and business. We look forward to having you back again soon!
Thank you for your 10/10 Guest Review! These mean so much to our team and I will be sharing with the Leadership Departments. We look forward to seeing you again soon!
This was the best service I have ever had at a hotel.
Barbara
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AGM pada tanggal 19 Feb 2024
Thank you so much for the 5/5 review. These mean so much to our team! I will share your feedback with our TEAM Leaders. We look forward to seeing you again!
8/10 Bagus
Dennis
16 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dennis
Menginap 14 malam pada bulan Februari 2024
Tanggapan dari AGM pada tanggal 19 Feb 2024
Thank you so much for the 4/5 review. These mean so much to our team! I will share your feedback with our TEAM Leaders. We look forward to seeing you again!
8/10 Bagus
Jonathan
16 Feb 2024
Jonathan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amy Healy, General Manager pada tanggal 25 Mar 2024
Thank you for sharing your experience Jonathan! We hope to see you again soon!Cheers,Amy HealyGeneral Manager
10/10 Sangat Bagus
Kim
Bepergian bersama keluarga
11 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Guest services were wonderful!!!!! Such nice people. Breakfast was good. The bathroom could use some updating, but the shower had great water pressure!!!! Didn't really like a separate entrance, but I assume you have rooms for handicap.?
Kim
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Amy Healy, General Manager pada tanggal 16 Feb 2024
Thank you telling us about your experience Kim. We do have those types of rooms, we have rooms for all types of guests for every kind of stay you can imagine! Come back and see us again soon!Best,Amy HealyGeneral Manager
Tanggapan dari Amy Healy, General Manager pada tanggal 16 Feb 2024
Thank you for staying with us James! Come back and see us again soon!Cheers!
10/10 Sangat Bagus
Jaclyn
Traveler bisnis, Bepergian bersama keluarga dan anak
20 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jaclyn
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Brian L. pada tanggal 21 Jan 2024
Thank you Jaclyn. We are thrilled that you enjoyed your recent visit and look forward to seeing you again.
10/10 Sangat Bagus
Jan E.
Bepergian bersama keluarga
12 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facilities were as described, and the staff was excellent. Included breakfast better than expected.
Jan E.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Brian L. pada tanggal 12 Jan 2024
Hello Jan, thank you for posting your review! We have already shared your comments with our team. Happy New Year!
8/10 Bagus
james
11 Jan 2024
james
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 12 Jan 2024
Thank you for selecting our property! We look forward to having you as our guest again!
8/10 Bagus
Mike
8 Jan 2024
Disukai: Staf & layanan
Great people.
Confusing rambling layout that requires some outside walking - in Colorado winter
Zero directional signage to get back to lobby. None.
Mike
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Brian L. pada tanggal 8 Jan 2024
Mike, thank you for your feedback. We apologize for any confusion you experienced regarding the building layout and are grateful for your suggestion to add signage. Thanks again!
8/10 Bagus
Heather
Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
5 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We very much enjoyed our stay here. There were a few things that were broken like the washer and dryer in our building. But it was very clean and enjoyable stay.
Heather
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 8 Jan 2024
Thank you for staying with us Heather. We appreciate your feedback and hope to see you again should your travels bring you back to Highlands Ranch.
This place is beautiful and quiet and close to so many restaurants. I highly recommend it!
Selena
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 31 Des 2023
Thank you Selena! Great to see from your comments and rating that we exceeded your expectations. Yes, our guests love all of restaurant options that are very close to our property.
10/10 Sangat Bagus
Holly
Bepergian bersama keluarga
30 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly and encouraged us to partake in the complementary breakfast, hot cocoa, and happy hour. When they heard were in town to visit a sick relative, they upgraded our room for no additional charge. Awesome!
Holly
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 30 Des 2023
Thank you Holly! We are thrilled that you enjoyed your visit with us. Wishing your relative a quick recovery!
Was very clean and well kept. Emma the server at breakfast was very efficient. Took care of everything. Was very personable.
Gayle
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Amy Healy, General Manager pada tanggal 16 Feb 2024
Thank you for staying with us Gayle! We are thrilled that you enjoyed Emma! We are lucky to have her on our team!Come back and see us again soon!Cheers!
10/10 Sangat Bagus
Benjamin Alfredo
Bepergian bersama keluarga
28 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Benjamin Alfredo
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 28 Des 2023
Thank you for selecting our property and for the 5 STAR rating. Happy Holidays!
10/10 Sangat Bagus
Wesley
Bepergian bersama keluarga
28 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is our go to hotel when visiting our daughter in Highlands Ranch. The location can't be beat. The breakfast is excellent and varies from day to day. The staff can't be beat. Special shout out to Emma who works during the breakfasts, she always has a smile and a good morning and is eager to make sure everything is perfect for your breakfast. She engages with the guests and makes you feel like she genuinely cares. Won't stay anywhere else when in Highlands Ranch!
Wesley
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 28 Des 2023
Thank you very much for making our property your home away from home. We will most definitely share your team with our team and of course recognize Emma for the service she provides. Thank you again and wishing you Happy Holidays!
10/10 Sangat Bagus
Kristine
Bepergian bersama keluarga
27 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kristine
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 27 Des 2023
Hello Kristine, thank you for posting your 5 STAR rating and of course for staying with us. Wishing you happy holidays!
A really wonderful place to stay - the staff went out of their way to help us and the breakfast was really good as well. We will stay there again.
James
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Brian L. pada tanggal 20 Des 2023
Thank you James. We enjoyed having you as our guest and wish you Happy Holidays!
10/10 Sangat Bagus
Brittney
Bepergian bersama keluarga dan anak
18 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great experience, the staff was friendly, the rooms were clean and we felt safe. The Lazy dog restaurant is just down the street and worth a visit!
Brittney
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Amy Healy, General Manager pada tanggal 16 Feb 2024
Wow Brittney!Thank you for your kind words! We hope to see you again soon.Cheers,Amy HealyGeneral Manager
We appreciate your Marriott loyalty and for selecting our property for your recent visit. Thank you for the perfect 10 rating.
10/10 Sangat Bagus
Doreen
29 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendliness
Doreen
Menginap 8 malam pada bulan November 2023
Tanggapan dari Brian L. pada tanggal 29 Nov 2023
Thank you for your comment regarding our staff and for staying with us! Happy Holidays!
10/10 Sangat Bagus
Sylvia
Bepergian bersama keluarga
27 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very efficient and friendly staff, comfortable.
Sylvia
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brian L. pada tanggal 28 Nov 2023
Hello Sylvia, thank you for choosing our property and for taking the time to post your 5 STAR review. We have shared your feedback with our team members.
8/10 Bagus
Pat
27 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff. Comfy bed.
Pat
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brian L. pada tanggal 28 Nov 2023
Thank you for staying with us and for posting your 4 STAR review. We are thrilled that you enjoyed your visit and look forward to seeing you.
10/10 Sangat Bagus
Gwen
Bepergian bersama teman
24 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was very pleased with my stay at the Residence Inn in Highlands Ranch, and would certainly book there again should my travels take me to Denver!
Gwen
Menginap 5 malam pada bulan November 2023
Tanggapan dari Brian L. pada tanggal 24 Nov 2023
Hello Gwen, thank you for the 5 STAR review and for selecting our hotel. Happy Holidays!