Hotel dekat Depo Kereta Api Chicago and Alton

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"Great breakfast! "

"Staff was great and we loved the room. We will be coming back to stay again. "

"Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait,...

"The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice."

"Good"

"My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things "

"From the moment the lady at the desk charged me an additional “cash only” charge, on top of what Expedia charged, I had red flags pop up. I will not be staying at this place again. "

"Great customer service will McLean and nice"

"Booked on expedia, double booked our room I had booked, TV didn't work, free breakfast is essentially false advirtisement, water pressure was awful, no coffee in the room. "

"The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around..."

"Very clean and well maintained property "

"Around a good place to stay"

"Room was okay. Door to patio stuck slightly open. Bathroom did not have any place to hang towels, except one short rod for a hand towel. Check-in was fast and easy. Gentleman who helped us was efficient and friends. During our two night stay, DeeDee worked the front desk over the weekend. She greeted guests as they entered, asking about their breakfast or their day. Truly a GREAT representative of the hotel. We easily walked to Royals games just across the street. Great location."

"If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. "

"I would not recommend this property"

"We had a non-smoking room, new paint, but it still smelled like old cigarette smoke and something else. The bed was comfortable. They are trying to make it better."

"Everything Was Good Staff Very Friendly and Helpful Rooms Clean Bathroom Very Clean will Differently Stay Again "