Hotel dekat Dermaga St. Annes

"Great location, warm cozy and clean great stay"

"It was very clean, Breakfast Great"

"Apartment was lovely, first night was not good as the toilet was banging all night so didn’t sleep much which was hard for me as I came away for a quiet weekend as just gone through cancer treatment, everything in the apartment was very clean, "

"Beautiful apartment will be returning very spacious clean! "

"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"A “well used” hotel - still use actual keys for rooms (nothing wrong with that but indicates lack of updates). Shabby carpet in reception repaired with gaffer tape (not great for 1st impressions). Rooms lacking soundproofing. Can’t comment further as decided it wasn’t for me and checked out without staying - this was within 10 mins of checking in, receptionist looked perplexed but didn’t actually ask if anything was wrong. The room was clean."

"Staff brillant"

"Great location. Nice upgrade to executive room.but it's beaten up.tired. lots of cracks,needs a refresher. Mold in shower tiles. Breakfast was simple but sufficient. Just tired rooms."

"We had a good stay. Apartment was nice and spacious for 2 people and had everything that was needed for a weekend stay. Good location. "

"On booking the St Ives Hotel we were informed that the room would be in the annexe and that there would be some steps to negotiate to access the room. No mention that the annexe is located in what appeared to be a service yard and that the room is effectively below ground! Very shabby and grubby. Would definitely not go back there "

"good location"

"Excellent stay with a great room - my queries were quickly answered by staff. Will certainly use again "

"Turn up already paid for the hotel and they was no booking Poor service "

"The room was nice and clean , not happy about having to try find a cash machine last minute to leave £60 deposit for room, wouldn't let me have the key to use the toilet in my room untl i got the money, no plug in bathroom sink and when i went down to tell woman behind counter i was told no rooms have a plug in the sink,how are you supposed to have a wash a"

"Kelly the host is really nice. Very up to date decor, however room wasnt the cleanest. Couldnt use two of the pillows as they smelt mouldy and were dirty cases Our room (101) came with two keys, one for room and one for front door which was explained, however our door couldnt lock. I phoned Kelly and she explained she would come and check it out within 10 mins. Upon arriving back at hotel having been out all day, our room was still unlocked. Fortunately we didnt leave anything of value in the...

"I stayed at the hotel between the 11-13 of July. Very hot weekend. Price of the hotel included PARKING and air conditioning. When I arrived I found out there is only a fan with water in the room. I was told exactly where to park by the receptionist which never bothered to let me know I need to register the parking as if I should miraculously know. I received a penalty for the for the free parking because I did not register and was never told to do so. I’m now having to pay £170 because of the...

"Not like no hot water. Cold sink tap not working. No tea coffee in room. No breakast? "

"The lady who runs this was helpful polite and accommodating, it was quite clean and tidy. More than reasonably priced and will stay again Michael x "