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"Staff are nice the reception and breakfast team, the parking and security team as well as the room service stuff fantastic, I had only one problem with Nevine at the dining area that costed me 10k after negotiations, although I explained all the situation and she introduced to me the dining area and the privacy situation for my guests 15 peoples but just before my event few minutes she asked me to pay 50k and that caused a great embarrassment to me and my guests then a group of the reception and the restaurant staff negotiated with me to make a discount to 10K it was not fair but still better than 50k but kept the embarrassment as it is Sorry it was great experience but with bitter taste Thanks"