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"Great historical renovated hotel in the heart of the city, close to many attractions and main rail and subway stations, great staff available 24/7, with two fine restaurants and a diner operating round the clock, well appointed executive rooms in an art deco building"

"Booked a king suite and photos of the room online were not what the room was. For $1000 a night having a tub shower and a toilet squeezed right next to it wasn’t what was pictured (beautiful white marble bathroom with gold fixtures….ya this bathroom was 30+ years old) Lobby bar was nice but the rooms we got weren’t what was pictured and advertised as a suite. Next time will stay elsewhere for sure."

"Very easy to around"

"Room was clean, the cleaning staff was nice and put a lot of effort in keeping it perfect. The downside was the bed, every time you move, it squeaked; not very comfortable. The heater was another downside, making little noises when it was working. The location is perfect though, close to theaters and subway."

"I really liked how close to all the things I wanted to see and do, I liked the businesses such as Bond41 and Gayle's and The Rum House - it was great to visit and then be able to go right to my room after. What I didnt like - it took me 4 days, and 2 calls (1 hr apart) to get my VIP perk (bottle of wine). So if you are VIP, just be persistent. You will hear honking (they love to honk in this city) and the occassional sirens, but you are in the city. I liked that I had a balcony but sad that the door to it was bolted shut. There were many breakfast options here. The grab and go is nice, but not so great if you cant do dairy, but Carvers had non dairy options (and I think they could make their breakfast sandwhich with no cheese if asked). I liked being able to grab a water, banana and packet of pancakes to eat while I head out. The room - very small. There is a table but with the coffee machine and phone on it, there wasnt much room left to put my items. I travelled solo, I think it would be tricky if my husband came because he has a cpap machine that takes up room I would definately stay here again!"

"It was nice close to everything"

"They offer to choose the type of bed but they don’t delivery what you choose"

"Optimal location to Carnegie Hall. Nice gym. Comfortable beds. Very clean. Overall, a nice stay."

"Room and staff were both excellent "